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Thread: Cingular raising PPU SMS pricing 1/21/07 - Waiving ETF?

  1. #976
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    If the BBB is telling you this, maybe the problem is YOU..

    Get over it, your fight is beyond any realistic cause as you seem to take it so damn personal, like Cingular is attacking you
    Damm right they are attacking (me) my legal rights, supposedely "guaranteed" to all Americans.
    Raise hell??, as much as I want to complain about certain things in life, a mature and responsible person must realize the priorities on hand, you want to a mass strike over a $.05 sms increase
    Taking legal action to protect your rights is not 'technically' a mass strike. I encourage all to protect your right to be bound to a contract just the same as Cingular should be bound by a contract or clause of a contract.

    yet your brothers/sisters in arm are dying overseas because people like you neglect what really matters in this lifetime and are too blindsided to fight for what really makes more sense..
    Good job tying irrelevant politics into a cell phone service discussion. Arabs who hate the U.S. kill troops, and Bush kills troops by sending 20,000 more to "defend" our freedom. You should fight for what makes more sense to you, so if you feel as strongly as I, go protest! I will gladly honk my horn in support . .

    I am glad this thread is not sticky anymore, people who have no interest in stopping "raise prices for PPU/ NO ETF" have bullied and shut down everyone's legitimate concerns.

  2. #977
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    Quote Originally Posted by david7700
    Damm right they are attacking (me) my legal rights, supposedely "guaranteed" to all Americans.

    Taking legal action to protect your rights is not 'technically' a mass strike. I encourage all to protect your right to be bound to a contract just the same as Cingular should be bound by a contract or clause of a contract.


    Good job tying irrelevant politics into a cell phone service discussion. Arabs who hate the U.S. kill troops, and Bush kills troops by sending 20,000 more to "defend" our freedom. You should fight for what makes more sense to you, so if you feel as strongly as I, go protest! I will gladly honk my horn in support . .

    I am glad this thread is not sticky anymore, people who have no interest in stopping "raise prices for PPU/ NO ETF" have bullied and shut down everyone's legitimate concerns.
    Relax, the guy's an adolescent idixxx!

  3. #978
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    I DID IT!! One phone call to customer service. 15 minutes on the phone with her, and then transferred to Dispute Resolution after asking for a supervisor. 30 minutes later after stating that the new arbitration agreement violates my rights and that I was not given proper notification per their own CTIA policy and I'm out of it!! They wouldn't let me go month-to-month, but they just noted in my account that I was not to be charged any ETF!

  4. #979
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    If you are not month-to-month, what actually happened then(?) I thought the whole point was to get out of the contract?

    -P

  5. #980
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    True, I'm actually switching to a new carrier, but the lady would just say that either had to cancel my service (which i'm going to do, but not today) or else I approve the changes made and would stiil be in my contract.

  6. #981
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    Sounds like he/she didn't really WANT to leave Cingular, they just wanted the option.

  7. #982
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    I am wanting to cancel. I moved to another state and cannot get a local cingular number. I've been waiting for them to say something about being off network for me that 50% of the time, but nothing has happened.

  8. #983
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    Quote Originally Posted by Joel954
    Sounds like he/she didn't really WANT to leave Cingular, they just wanted the option.
    No the number one reason why customers want to do it is to piss them off! What goes around comes around! It seems the majority of Cingular's customers like the service not the carrier(company).

  9. #984
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    Quote Originally Posted by booma
    I am wanting to cancel. I moved to another state and cannot get a local cingular number. I've been waiting for them to say something about being off network for me that 50% of the time, but nothing has happened.
    Oahh...maybe thats the reason you got off the hook so easily. LTV1 to the rescue!

  10. #985
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    Quote Originally Posted by CingularZ
    If the BBB is telling you this, maybe the problem is YOU..

    Get over it, your fight is beyond any realistic cause as you seem to take it so damn personal, like Cingular is attacking you

    Raise hell??, as much as I want to complain about certain things in life, a mature and responsible person must realize the priorities on hand, you want to a mass strike over a $.05 sms increase yet your brothers/sisters in arm are dying overseas because people like you neglect what really matters in this lifetime and are too blindsided to fight for what really makes more sense..
    Why do you have to continue to attack everyone that wants to dispute the changes Cingular is making to their contract/service? They are disputing changes made by Cingular, not changes made by you. Just because you are in agreement with Cingular's ways, doesn't mean every one has to feel Cingular is wonderful and kind and malevolent company that is always right, now and in the future with what ever change they think up.

    And, why bring up the $.05 when the poster was talking about the Arbitration clause? And-- again, it is NOT about the $0.05, it is about a binding contract having the same binding weight in BOTH directions.

    Over and over the posters in this thread have stated their concerns about how Cingular views the changes to the contract as "malleable" in their favor and static and fixed in the customers direction. Again, it is not about the FIVE CENTS! (which just happens to be 50%)

  11. #986
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    Quote Originally Posted by TxTwin
    Why do you have to continue to attack everyone that wants to dispute the changes Cingular is making to their contract/service? They are disputing changes made by Cingular, not changes made by you. Just because you are in agreement with Cingular's ways, doesn't mean every one has to feel Cingular is wonderful and kind and malevolent company that is always right, now and in the future with what ever change they think up.

    And, why bring up the $.05 when the poster was talking about the Arbitration clause? And-- again, it is NOT about the $0.05, it is about a binding contract having the same binding weight in BOTH directions.

    Over and over the posters in this thread have stated their concerns about how Cingular views the changes to the contract as "malleable" in their favor and static and fixed in the customers direction. Again, it is not about the FIVE CENTS! (which just happens to be 50%)
    Txt...

    What is up with you? Oh I get it, this topic on hand is a matter of debate.

    But if the argument doesnt go your route, then you play this "personal" card. As much as you and everyone else can voice their opinion against Cingular, why cant we and the rest who accept the increase voice ours?

    Im not taking it personal, but OBVIOUSLY you seem to be. Weve discussed this before, me and you just dont agree.

    You like to argue on WHAT IF's, wells as i like to argue on WHAT IS ON HAND. And right now, on hand .. is just a $.05 increase which I can accept.

    I DO UNDERSTAND, others cannot but I am not going to dwell onto this crazy idea that suddenly Cingular and the evil corporate empire is going to start going nuts and raise everything to $.50 or a $1.00 as you once stated before.

    I have STATED fully, that if you are unhappy and unable to accept this change, then to please go and voice your concern with Cingular direct, and if they let you out of the contract, then good for you. NO ONE , NOT ME, NOT ANYONE ON THIS FORUM IS STOPPING ANY INDIVIDUAL FOR DOING THIS.

    Just out of curiousity, if Cingular increased their LATE FEES, you know when you happen to send in your bill payment late.. is that also bound to your contract? IMO a PPU is no different from a LATE FEE as you only get charge assuming you put yourself in that situation.. and for the others, that state they get UNWANTED text, I have personally myself called in Cingular/CARE where they always had removed those charges whether it was a spam message or an advertising etc, and to be quite honest.. it only was like 2 -3 messages, nothing much to fight about but my concern was the spam, and the only way to stop it was to report it.

  12. #987
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    Quote Originally Posted by david7700
    Damm right they are attacking (me) my legal rights, supposedely "guaranteed" to all Americans.

    Taking legal action to protect your rights is not 'technically' a mass strike. I encourage all to protect your right to be bound to a contract just the same as Cingular should be bound by a contract or clause of a contract.


    Good job tying irrelevant politics into a cell phone service discussion. Arabs who hate the U.S. kill troops, and Bush kills troops by sending 20,000 more to "defend" our freedom. You should fight for what makes more sense to you, so if you feel as strongly as I, go protest! I will gladly honk my horn in support . .

    I am glad this thread is not sticky anymore, people who have no interest in stopping "raise prices for PPU/ NO ETF" have bullied and shut down everyone's legitimate concerns.

    Guaranteed rights? Get out of here, you know something... as much as I would like to argue with you on this, Ive come to realize how unrealistic people in general have become and the expectations of life itself. Maybe thats the problem we have here, where everyone EXPECT things but no one wants to work for it. But wuteva, you;re right.. politics should have never entered into this topic.

    Back to the discussion on hand, Ive stated before that the Contract couldve been more concise on details but from a legal standpoint, as stated.. a PPU is not a subscribed price plan, therefore from their view, they are not breaking the contract. This has been constantly reviewed both from their legal and from public consumer/legal groups. BELIEVE that if there was an issue, a very eager lawyer would be filing a class lets make some money action suit this moment.

    And heres where theres a misunderstanding, just because I ACCEPT the increase doesnt mean that I favor increase at all. Some of you's are so eager to jump to conclusions, but yet dont take the time to look at whats on hand.

    From a consumer standpoint, and from someone who is in the business, I do understand cost and I "accept" the increase for what I do, and how I use the service. Again, were just talking about this PPU increase, not about the great imagination or minds that everyone else here is so worked up about. No customer wants to see price increases, but some can be justified and be accepted.

    If Cingular raised something else or went nuts, then that'll be something to think over then, but UNTIL then.. sitting here and arguing about it, isnt going to do anything. I recall a time ago, when plans gave more minutes for the same rate plan price, and customers were in a frenzy wondering if they could get the new plans at that price, which of course they were able to... I wonder how well that wouldve went if Cingular was to respond back to them and say, Sorry,, you signed up on that initial rate plan, and its part of your CONTRACT therefore any new discounts or new promotional plans, you are ineligible for.. I guess that would just be another forum rant sticky..

  13. #988
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    Quote Originally Posted by dj.djatwork
    Well i think its time this feature should come as free.Everytime they say beacuse of the traffic we are increasing the rates.Anyways thanks for informing us..
    And I think I should get a free gallon of gas for every 5 gallons I buy. Not likely that will happen either. Time will tell but don't hold your breath.
    If I'm annoyed and you're annoyed, does that make us a paranoid ??

    Sarcasm is a fine art...

    "Don't believe everything you think"

    It's not a matter of if you win or lose, it's how you assign the blame

  14. #989
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    Quote Originally Posted by CingularZ
    Txt...

    What is up with you? Oh I get it, this topic on hand is a matter of debate.

    But if the argument doesnt go your route, then you play this "personal" card. As much as you and everyone else can voice their opinion against Cingular, why cant we and the rest who accept the increase voice ours?

    Im not taking it personal, but OBVIOUSLY you seem to be. Weve discussed this before, me and you just dont agree.
    I am not taking this personally. Somehow if I present my opinion I am taking this personally, but if you come and state your opinion, you are not taking the issue personally?

    Quote Originally Posted by CingularZ
    You like to argue on WHAT IF's, wells as i like to argue on WHAT IS ON HAND. And right now, on hand .. is just a $.05 increase which I can accept.
    Again, how many times have we said it is not the $0.05 increase? We are discussing what is on hand...concern that Cingular is making another change and the perception that they seem to view the contract as one sided - malleable from their end to their benefit only.

    Quote Originally Posted by CingularZ
    I DO UNDERSTAND, others cannot but I am not going to dwell onto this crazy idea that suddenly Cingular and the evil corporate empire is going to start going nuts and raise everything to $.50 or a $1.00 as you once stated before.
    You say you understand, but "others" cannot. That is rather condescending. We just have different understandings of the issue. And, until a room full of lawyers agree, or someone challenges it in arbitration, they are just our opinions -- yours is no more right or wrong than mine. I have previously posted before some points that I (and others here) feel are supportive of our position. Our opinions are not invalid just because you post your opinions and quote Cingular's own position. Feel free to post your view/opinion, but do not belittle us for ours.

    I never said they would raise everything, but I said Cingular is laying the grounds so they could raise other things. I used this as an example of how treating the contract as one sided could affect the end user. Yes, the changes they might do are "What If's" but the cavalier attitude towards the contract is a now issue. If we don't voice our displeasure, it leaves it open for Cingular to think that the customers accepted that change quietly...now what other changes can we get them to accept to increase our ARUP?

    Quote Originally Posted by CingularZ
    I have STATED fully, that if you are unhappy and unable to accept this change, then to please go and voice your concern with Cingular direct, and if they let you out of the contract, then good for you. NO ONE , NOT ME, NOT ANYONE ON THIS FORUM IS STOPPING ANY INDIVIDUAL FOR DOING THIS.
    Please, stop yelling. I have already stated I am not in a contract, and that I did contact Cingular and had PPU TXT blocked. And, I had a statement placed on my account regarding my reason for not canceling the PPU (not taking their push to get a plan) I further stated here and to CS that they have essentially ended any incentive for me to decide to check out TXT messaging and maybe get a plan in the future [again, besides the contract, it is also all about ARPU, and I think they could have taken a better approach to increase ARPU]. I have recommended to others to also call and block PPU TXT (and International Calling]. You seem to have a problem with my voicing that, and my opinion on this forum.

    Quote Originally Posted by CingularZ
    Just out of curiousity, if Cingular increased their LATE FEES, you know when you happen to send in your bill payment late.. is that also bound to your contract? IMO a PPU is no different from a LATE FEE as you only get charge assuming you put yourself in that situation.. and for the others, that state they get UNWANTED text, I have personally myself called in Cingular/CARE where they always had removed those charges whether it was a spam message or an advertising etc, and to be quite honest.. it only was like 2 -3 messages, nothing much to fight about but my concern was the spam, and the only way to stop it was to report it.
    First, I am a responsible person and pay my bill on time. I can afford my Cell Phone....however, if Cingular increased their late fees to unreasonable amounts regardless of if the payment was one day late, I would also be voicing my displeasure to Cingular. I have changed credit cards over unreasonable late fees when a payment took longer than 10 days to reach them and was mailed more than 5 days [per their own bill instructions] prior to due date. [I now schedule my payments via online banking.]

    I (and others) presented my (our) documentation supporting my (our) opinion -- you disagree. But, instead of just disagreeing, you continue to act in a condescending manner (to me and others) and imply I "don't understand", and called me "two-faced" and made other references implying that because I/we didn't agree with your interpretaton of the issue that I/we either can't read or just don't understand the contract.

    I could go back and quote the infamous paragraph again, and highlight the pertinent references and I could again pull the parts to substantiate my opinion. But, I and others have already been through that before.

    Again, you have your opinion and we have ours...I have already addressed the "subscription" issue since they refer to the brochure and my PPU TXT is listed under the rate plan as "included features" and lists the 10 cents rate. Add that to the fact that I did not say "please enroll me in the 10cent PPU TXT feature" --- means in my opinion, it is a part of my subscribed services.

    Again, the 5 cents is not the issue....it is how Cingular handled this, including waffling with letting the early responders out of contract before they circled the wagons. Add in the Arbitration change, the previous early nights and weekends, the way they handled the LTV1/upgrade issue, the ON Roaming issue...My opinion is that Cingular needs new blood to improve their communications, their customer relations and their marketing...

    Have a great day.

  15. #990
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    Quote Originally Posted by TxTwin
    I am not taking this personally. . . <snip>
    Have a great day.
    Seriously, TxTwin, at this point it isn't even worth responding to his posts. He obviously is a higher-up at Cingular (especially since he didn't respond to my claim of that) and has an interest in boosting Cingular's revenue, even if that means screwing us customers.

    And he will probably leave some 2500 character post about this, but just don't respond.

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