Only problem is that feature cannot be grandfathered, just like when 411 calls or insurance was increased. All accounts with that feature were billed the higher rate automatically when it took effect. Also keep in mind that brochures have a date stamp on the back and when a new brochure is produced it replaces the prior brochure. It would be the same if you had a brochure from 2005 that showed 411 calls @ $1.59 each and stating that is what was quoted in your contract.
Originally Posted by TxTwin
If I'm annoyed and you're annoyed, does that make us a paranoid ??
Sarcasm is a fine art...
"Don't believe everything you think"
It's not a matter of if you win or lose, it's how you assign the blame