Official Sero Thread Part 2

[dlichterman]

No, you need to be polite to get anything done. Be polite but angry.

[King_statuz]

lol be polite but angry hmmm i shall practice ha ha

[dlichterman]

Think of it if you were in their situation. If you had a customer who was yelling and cursing at you do you think you would want to help them? And no, I don't work for sprint but I did work customer service.

[GENEius]

Has anyone gotten the M1 on SERO? I think that's the phone for me.

[Big_Jim]

Has anyone noticed the changes of the "power vision packs" and the "sero" plans on the sprint site using the pda phones?

i went to order my 6700 tonight, and they have multiple listings for phone plans now. Do you still get the Power Vision with the sero $50 plan?

[dlichterman]

Just don't choose the "Power Pack" Ones

Sprint Employee Referral Offer 1250 See More Plans >>
Sprint Vision or Power Vision Included Free

Transform your wireless experience from functional to fantastic with features and content that are very visual, extra entertaining, and perfectly personalized.Customers who choose a Power Vision(sm) or Sprint PCS Vision(sm) phone will also receive:

- Unlimited Web access
- Unlimited email and instant messaging - AOL, MSN and Yahoo
- Unlimited Sprint PCS Picture Mail(sm) with Video Mail

[mobilevader]

http://forums.slickdeals.net/forumdi...p?sduid=0&f=30

Go to the above forum and go down to the thread labled "Sero II". This is the best thread I've ever seen on Sero. I found out about stuff I've never seen here before... all the good stuff is located on the first post of the Sero thread....

[Big_Jim]

hey, thanks for the link!

i read through the first and second post, theres TONS of great info on there

[mobilevader]

hey, thanks for the link!

i read through the first and second post, theres TONS of great info on there

After reading that thread last night I pulled the trigger on the treo 700p. My goodness I hope it works better than the treo 650 I had for 13 days with verizon. T650 was a disaster.

Anyway, yea, that thread shows how to get discounts, rebates, etc, etc... With all the rebates and the sale of my palm TX and E-2 pda's, I'm looking to make some money... and my base bill will be $27 (credit union discount).

I'm only getting the phone for data... I'll keep my voice with verizon... well, my contract is up with verizon in june/july (thank god for 1 year contracts), so I'll see at that point.

[John Seeley]

sero has added the Fusic and Silver RAZR V3m to the lineup. Still these sero phones are not for me, let alone ANY phone from Sprint. Sprint has the suckiest phones.

[mobilevader]

lol... just my luck,

They added the 700wx -- $299. Check the slick deals forum for ways to get the rebates, etc... phone will get into the $100 range, easy.

Guess I'll stick with the 700p since it is already on order.

[poophead]

Still confused about the availability of, and method to switch to sero plan. My sales rep at corp. office said it's showing as available to employees only. My girlfriend switched to Sprint in December of 06, and the sero 500 would be perfect for her. Should I try customer service, ecare, or retentions? Didn't know for sure if they're still available, if she can keep existing number, ect. There's been a bunch of great info here, but nothing I can say is definative. I have a couple of e-mail addresses I can use. Thank you all for an informative and lively board.

Steve

[officerperkins]

I need a friend from sprint...send me an email address or send an email from work to johnnyperkins@hotmail.com Thanks for your help in advance.

[bigpun99sj]

mobilevader, if your phone has not shipped yet you can call and switch to the wx. I just did it this morning and they put it on overnight shipping as well!!

[mcs328]

keep calling until you get a rep that will help... also, look around here... some mention to call different numbers, like "upper management" (I can't remember the exact name) in order to get what you want. One even said go over to retentions. Maybe I should compile a list of helpful facts for users...

well, I guess you could try looking at the top of the sprint forum for helpful hints and such.... just keep calling.... someone will do it for you, eventually.

I would have to resign a 2 year contract which is no big deal but nights start at 9pm instead. I told the CS the webpage I'm looking at says 7pm. Wouldn't budge. Same with the next CS. I'll wait a few more days and try again and then try emailing it in instead.