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Thread: Official Sero Thread Part 2

  1. #901
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    has the m500 ever been on there? my friend wants to sign up and thats the perfect phone for her, but its not there. with the new return policies someone said you can now exchange them in-store, but id imagine thats wrong?

  2. #902
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    OK, so the retentions rep said she'd offer me a free text messaging bundle, but since I just activated the phone I would have to wait 30 days till she could add the free text messaging and to just call back and refer back to her notes.

    So... is she bsing? Shouldn't be able to add it right away regardless if I just activated?

  3. #903
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    Quote Originally Posted by ZeroEffect
    OK, so the retentions rep said she'd offer me a free text messaging bundle, but since I just activated the phone I would have to wait 30 days till she could add the free text messaging and to just call back and refer back to her notes.

    So... is she bsing? Shouldn't be able to add it right away regardless if I just activated?
    So basically once you are locked into a contract, they may or may not offer it. You have leverage now, since you can cancel. I would try again.

  4. #904
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    Quote Originally Posted by kellybrf
    has the m500 ever been on there? my friend wants to sign up and thats the perfect phone for her, but its not there. with the new return policies someone said you can now exchange them in-store, but id imagine thats wrong?

    Iphonic is considered 3rd party, and can not be returned or exchanged in stores.

  5. #905
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    Quote Originally Posted by ZeroEffect
    OK, so the retentions rep said she'd offer me a free text messaging bundle, but since I just activated the phone I would have to wait 30 days till she could add the free text messaging and to just call back and refer back to her notes.

    So... is she bsing? Shouldn't be able to add it right away regardless if I just activated?

    I totally agree with what Tel0004 said. Get what you gotta get now cause if you aren't pleased you have the option to cancel, if you wait like she requested you're stuck. They can modify accounts anytime, that 30 day wait sounds like bs.

  6. #906
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    Quote Originally Posted by Gumba101
    Iphonic is considered 3rd party, and can not be returned or exchanged in stores.
    yeah, but someone said policies had changed. i didnt think so, but figured id give it a shot. either way, was the m500 ever on the sero site?

  7. #907
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    Quote Originally Posted by kellybrf
    was the m500 ever on the sero site?
    I think I recall seeing it on the list briefly before the RAZR appeared, but even if I'm correct it doesn't mean it will return. A shared plan option also appears there occasionally but rarely, and when it does it doesn't stay for long.

  8. #908
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    Quote Originally Posted by ZeroEffect
    OK, so the retentions rep said she'd offer me a free text messaging bundle, but since I just activated the phone I would have to wait 30 days till she could add the free text messaging and to just call back and refer back to her notes.

    So... is she bsing? Shouldn't be able to add it right away regardless if I just activated?
    I would call back now to have some one read you the notes, If its there they have to add it. It may take a manager to do it but it would get done.
    May the good Lord smile on you today.....

  9. #909
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    They won't add it. I talked with 3 people and they said basically call back in 30 days...

  10. #910
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    Good luck getting it added. I really want to get this plan for the 4 members of my household but the text messaging is the only thing preventing me from doing so. We all use a ridiculous amount of text messaging per month and I don't know if its worth chancing to have it added.

  11. #911
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    Quote Originally Posted by Ctrix65513
    Good luck getting it added. I really want to get this plan for the 4 members of my household but the text messaging is the only thing preventing me from doing so. We all use a ridiculous amount of text messaging per month and I don't know if its worth chancing to have it added.
    You could always pay to add it

  12. #912
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    i just got my fusic today from sero ordered it friday night came tuesday afternoon and i must say i think im in love lol. now im just debating if iw ant to port my nextel number over or not
    the only security I roll wit is my social


    http://howardforums.com/showthread.p...92#post7922992

  13. #913
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    In addidtion to Sero, could I also get unlimited texts and an equipment protection plan?

  14. #914
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    Quote Originally Posted by neutral
    Get the plan with the PC card. Buy an express card on ebay, sell PC card on ebay.
    It seems that the PC Cards are really not worth much at all on ebay. Does anyone know how much an Express card would be if i bought it a lone and where i could even buy it without a contract?

  15. #915
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    Arrow

    Quote Originally Posted by briangumble
    In addidtion to Sero, could I also get unlimited texts and an equipment protection plan?
    Yes, I have this, but it's the normal additional charge. When I got a friend a SERO plan the option for TEP was not there, so after you add Sprint service, just go to your online account and add it.

    $10 for unlimited text
    $7 for TEP

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