any idea if cingular/att is going to pick up the SE z310 as a pre-paid phone?

[psycho03]

like the title says....anyone know?

[ADSisson]

From http://mobilewirelessnews.com/2006/1...nnounces-z310/

Since the Z310 will not be offering the 850 MHz frequency used commonly in North America, there is not much of a chance this phone will make it to the U.S.

[psycho03]

From http://mobilewirelessnews.com/2006/1...nnounces-z310/

Since the Z310 will not be offering the 850 MHz frequency used commonly in North America, there is not much of a chance this phone will make it to the U.S.

sigh

sony ericsson site for the z310a that does have 850

anything else you would like to try?

edit: and its QUADBAND to boot.

[pen25]

hahahaha why not ask in the phone section. possibly the emplyee section or in the se section. but come on relax.

[psycho03]

hahahaha why not ask in the phone section. possibly the emplyee section or in the se section. but come on relax.

posted in the SE section the same time i posted here. the employee sections dont get as much play as the main area but if a mod wanted to move it thats fine with me

[kamusta ka]

haha im glad you didnt take my comment up the ***

as for cingular customers who think they deserve something out of nothing. i agree with you

[psycho03]

haha im glad you didnt take my comment up the ***

as for cingular customers who think they deserve something out of nothing. i agree with you

nope, cause thats not me. its the intarweb dude. but yeah, most CSRs at that place hate coming to work because of those 2 reasons

[pen25]

sad thing is not all cingular customers want something for nothing. we just want to be treated with respect. and when speaking with someone who knows what they are talking about dont act like they dont. IE when i call in and report echo i am always told its my phone. when i explain its not as it happens in this location and it doesnt matter what phone it is they should be pass me to tech support or open a trouble ticket instead of saying its my phone each and everytime. they should also note the accounts or at least admit when accounts are noted instead of saying it wasnt noted.

[psycho03]

sad thing is not all cingular customers want something for nothing. we just want to be treated with respect. and when speaking with someone who knows what they are talking about dont act like they dont. IE when i call in and report echo i am always told its my phone. when i explain its not as it happens in this location and it doesnt matter what phone it is they should be pass me to tech support or open a trouble ticket instead of saying its my phone each and everytime. they should also note the accounts or at least admit when accounts are noted instead of saying it wasnt noted.

you are forgetting one thing, 98% of the people that work for cingular/att arent phone geeks, even their tech department. i had to train some of their tech department, and i was just a CSR, not to say that its your fault, its the lazy reps fault but the cingular noting system is TERRIBLE, its basically in place just for that, its slow and a POS. the other side of the coin is, try doing their job for one day, you will understand why some of them act the way they do. and good lord, the misinformation around that place is TERRIBLE. tmobile CS is great . but thats another thread and this one has gone way off topic, so lets try to get back on topic .

[pen25]

not that i dont work for a phone company or anything and not that i havent worked as a CSR at all. nope have no idea how it is. lets see. 15 years in the industry. 2 of that in a call center. the rest as a technition be it as a teir I or Teir II possition to an FSE for a telecom equipment manuf. installing equipment doing test and acceptance. to lead and manager over techs and call center to install of switched circuits. half the time in voice the other half in data. the system is only as crappy as those who dont use it properly. we have crappy systems here but if used like they are designed they work. IE if you say your noting something note it. if the reps arnt noting things they need to be fired. Why i always ask for name employee id. that why if something isnt noted then i can refrence who it was i spoke to. this goes back to the previous experance of dealing with alternite carriers such as MCI Sprint or the clecs cush as Bell. and i keep a log of each troublereport. but yes back to topic. so another words dont always just blame the customer.

[psycho03]

not that i dont work for a phone company or anything and not that i havent worked as a CSR at all. nope have no idea how it is. lets see. 15 years in the industry. 2 of that in a call center. the rest as a technition be it as a teir I or Teir II possition to an FSE for a telecom equipment manuf. installing equipment doing test and acceptance. to lead and manager over techs and call center to install of switched circuits. half the time in voice the other half in data. the system is only as crappy as those who dont use it properly. we have crappy systems here but if used like they are designed they work. IE if you say your noting something note it. if the reps arnt noting things they need to be fired. Why i always ask for name employee id. that why if something isnt noted then i can refrence who it was i spoke to. this goes back to the previous experance of dealing with alternite carriers such as MCI Sprint or the clecs cush as Bell. and i keep a log of each troublereport. but yes back to topic. so another words dont always just blame the customer.

i dont, i know that 98% of the reps that work for cingular are incompetant, incluing the reps in Tier I IT and some of the Tier II reps, this is from personal experience. On the whole noting thing, i always noted extensively what i did. and you cant tell me that POS front end system you use at cingular is not horribly slow and terribly programed. i could program something better then that in my sleep, and something thats 100x faster too. this boils down to this conclusion, the customer is always wrong and always an *******, and 98% of the time CSRs dont know how to deviate from their daily routine to get the job done how it needs to be done. so um. this has nothing to do with the z310. back on topic.

[Moderator HF 26]

This thread is closed because, 1. It's posted in the wrong forum., 2. It has little to do with the posted topic.,
3. Flaming will not be tolerated., and 4. Double/cross posting is not allowed.