I just called *2 looking for a CSR, and the automated message hung up on me, saying they close 12am Central time. It's only 9:10pm Pacific time!
When did Sprint do away with 24 hour customer service? News to me.
Sounds like an error. As of this post, it's only 11:29pm Central Time. I handle calls from the west coast, and we have to be very mindful of the fact that they are 2 hours behind us, in the case of doing callbacks. Try the 800 number?
Keep the Faith,
Go to the carrier phone numbers section of phonenews.com and see if Sprint has any departments that are 24/7.
Sprint used to have 24hr *2 service... one of the changes they made over the years.
Sprint CSR = 7am - 1am Monday - Thursday, 10am - 10pm on Sunday.
Correction: It's Monday - Saturday.
How about go to bed and quit bothering CSR's!