Samsung I760

[clxa38]

well i just played dumb with the online help:

Melissa: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: yes, hi i was given a link by a friend to a phone on your site
You: and i cant seem to find it
You: without using his link
You: can you help me
Melissa: Are you a current Verizon Wireless customer?
You: yes
Melissa: What phone are you looking for? What brand name is it?
You: http://cache.vzw.com/multimedia/360_demos/sam_i760 /
You: its that phone
You: but i cant seem to find it!
Melissa: Samsung 760?
You: yes
You: the link has all sorts of pictures for it
You: but i dont see how to order it?!
Melissa: We dpm
Melissa: We are presently not offering that phone one our site at this time.
You: oh, is there any way i can get that phone in the store
Melissa: I am not for sure, I checked our site and I am not seeing this phone, however there are new phones coming out by Verizon Wireless daily. Please continue to check our website for this phone or others that might peak your interest. There are many benefits for ordering on line, such as instant discounts.
You: yeah, thats why i wanted to order online
You: and when i was shown this, i really wanted to get it
You: do you think it will be soon?
Melissa: I don't have access to release dates of the newest equipment, but I do suggest checking our website daily.
You: ok, so you think it will be soon then
You: i really like that phone and will probably wait to pull the trigger once it comes out
Melissa: I currently have not been provided with a specific launch date or pricing information for that phone. If you're interested in being the first to get this phone, you can register online and an email will be sent to you as soon as it's available.
You: ok but you have heard of it though?
Melissa: please check back DAILY for updates to our site

haha that's sweet. how did you get to this online help?

[netrack]

ive never had one of those reps tell me to check back daily, or as she put it DAILY....every other time they just gave me a link to sign up for email updates

[netrack]

haha that's sweet. how did you get to this online help?

it was a pop up that said " chat with an online rep" or something along those lines...usually can get one to pop up while looking at normal cell phones ( non-pda's) and its a red box...just leave the page open and it will usually pop up within a few mins

[Jeratain]

Nothing new here.

Went to the Verizon store in Fremont, CA today to speak to a CS rep. I asked her about the i760. She didn't even look anything up, she simply said, "ah the Samsung." She knows the phone - good sign. "They haven't told us anything about it or release dates, let me look in the system and see what's out there." She went straight into looking it up.

She said she knew no details and hasn't been told anything about it. There's been no word on training for the phone or on release dates. Their computer had nothing that she could give. She told me, "you'll probably find out about the phone before we do."

[Mark_K]

Not to be mean, but that was useless. Did you have to post the whole thing? I read the entire thing thinking it was gonna have some small bit of info.

Ditto........

[netrack]

did you read the last bold part?

[Geckotek]

I didn't get it at the time, but the bold and all-caps "DAILY" was supposed to be emphasized majorly.

Either way, he could have just said that.

OH! And then my OTHER pet peeve....someone had to quote the very large post! We needed to see it again?!?!

Sorry, you guys are just finding and pushing my buttons.

[robdam]

Good info CLXA38, thanks for sharing. Can't wait for the i760 to finally arrive! I'm sure it will be available before the Fall.

[Andyw2100]

I would definitely not read anything into the fact that Melissa capitalized "DAILY." I think there is a pretty good chance she had never even heard of the phone before that online chat. I am awaiting the arrival of this phone as anxiously as the next guy. I just don't think the chat tells us anything at all.

[Geckotek]

I agree, the way I read that was "Verizon releases phones daily, so check back daily." The first part of the statement makes the second part nothing special, just a standard response.

HOWEVER, I still feel like this phone is imminent. We should see it by the end of the month.

Bad news for me is we have cut spending to nothing and I have several phones laying around not being used. It'll be a hard sell to spend the money to upgrade my phone. And just weeks ago I was upgrading left and right......now I'm starting to get pissed @ VZW for holding off.....their delay may mean I don't get one.

[sun1004]

did you guys notice that when you click on http://cache.vzw.com/multimedia/360_demos/sam_i760 that line now it takes you to http://www.verizonwireless.com/multi...emos/sam_i760/
I guess it is getting close to release

[Andyw2100]

What does this mean, and why do you think that means the phone is getting close to release?

[G_Raph]

it could mean nothing andy, or it could mean that verizon is working on making the i760 official on their website

[netrack]

did you guys notice that when you click on http://cache.vzw.com/multimedia/360_demos/sam_i760 that line now it takes you to http://www.verizonwireless.com/multi...emos/sam_i760/
I guess it is getting close to release

are we sure it didnt do that before? I have a feeling its probably on testman under 99999 but to bad we cant see it...


this is good news if true as it means that someone is updating the site

[sun1004]

http://www.samsung.com/us/support/do...ype=SW&vType=L