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Thread: Soft reset, Hard reset

  1. #1
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    Soft reset, Hard reset

    Correct me if I'm wrong:

    Soft Reset: Using the power button on top of the phone to turn the phone off, and then on again

    Hard Reset: Settings > System > Clear Storage

  2. #2
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    Sounds about right for the soft reset.. the manual also mentions removing the battery being a soft reset method.

    Not sure about the hard reset tho

  3. #3
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    No, the button on top turns the screen off and on.

    The little hole on the left side, below the volume slider is what you need to use for a soft reset, that or remove the battery. Just poke the hole with your stylus.

    You were correct about the hard reset... that erases everything on the phone and puts it back to factory settings.
    -Ex-NextelGrl (aka ex-Nextel fanatic)
    T-Mobile Grl since 2006

  4. #4
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    '

    I don't think we should be giving Kalligarri advice on a
    hard or soft reset UNTIL we learn what kind of phone
    it is. (He/she didn't say.)

    If it's a Wing, then Nextelgrl's advice is correct. If
    not, we'll need to know more.


    '

  5. #5
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    Quote Originally Posted by yoyo22
    '

    I don't think we should be giving Kalligarri advice on a
    hard or soft reset UNTIL we learn what kind of phone
    it is. (He/she didn't say.)

    If it's a Wing, then Nextelgrl's advice is correct. If
    not, we'll need to know more.


    '
    Actually it's not. If you tap the power button it turns off the screen. A message box pops up asking you if you'd like to shutdown. Click yes and it turns off the device. Not exactly fast, but faster than hunting for a paperclip and inserting it.

  6. #6
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    Quote Originally Posted by genaldar
    Actually it's not. If you tap the power button it turns off the screen. A message box pops up asking you if you'd like to shutdown. Click yes and it turns off the device. Not exactly fast, but faster than hunting for a paperclip and inserting it.
    On the Wing? I must have received two defective ones then, because when I tap the button on top it just turns off my screen. The same thing with my MDA.

    No need to hunt for a paperclip with the MDA or the Wing because the stylus should always be with the phone. Perhaps you're thinking of another phone?

  7. #7
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    Quote Originally Posted by yoyo22
    '

    I don't think we should be giving Kalligarri advice on a
    hard or soft reset UNTIL we learn what kind of phone
    it is. (He/she didn't say.)

    If it's a Wing, then Nextelgrl's advice is correct. If
    not, we'll need to know more.


    '
    LOL YoYo, good point. Perhaps the poster was referring to the Dash or the SDA?

  8. #8
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    You gotta HOLD the button to turn the power off/soft reset.
    NextelGrl, you must not have been holding the button long enough to get the message to shut down

  9. #9
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    Yeah, holding the power button on the Dash for about 10 seconds will soft reset it, if the phone didn't freeze up. If it did, remove the battery.

  10. #10
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    thats not exactly a hard reset,

    theres clear storage n theres hard reset.

    almost the same but not the same

    a hard reset on a wing is performed, by holding both of the soft buttons, then click in the soft reset hole with your stylus while still holding the soft buttons till you get a black screen asking you if you wanna perform the hard reset, and if you do wanna do it, you have to, push SEND

  11. #11
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    Quote Originally Posted by NextelGrl
    On the Wing? I must have received two defective ones then, because when I tap the button on top it just turns off my screen. The same thing with my MDA.

    No need to hunt for a paperclip with the MDA or the Wing because the stylus should always be with the phone. Perhaps you're thinking of another phone?
    Sorry I meant to say if you hold it (I must've got distracted with something when I was writing it).

  12. #12
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    Am I the only one who thinks we should change the terminology? Call the "soft reset" a reset (or reboot) and the "hard reset" a format (or reload). You know make the terms closer to their computer counterparts.

  13. #13
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    I do have the wing, sorry for the noobiness

  14. #14
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    are there any soft reset programs for the dash, as opposed to holding the power button on and off?

  15. #15
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    Quote Originally Posted by rayray718
    are there any soft reset programs for the dash, as opposed to holding the power button on and off?
    you can try psShutXP

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