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Thread: Blackjack WM6 Internet Connection problems

  1. #1
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    Dec 2006
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    Blackjack WM6 Internet Connection problems

    Hey guys, I've been trying to connect to the internet for some time now and it's giving me this error message:

    "The remote party has ended this connection."

    Any advice?

    Thanks!

  2. #2
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    Go to internet explorer>Menu>Tools>Options>Connections> And check the detect network settings box. If it is checked, then uncheck it. Close PIE and reopen it.
    I like my phone better than my girlfriend.

    HoFo Ebay

  3. #3
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    Quote Originally Posted by Cosmo M3
    Hey guys, I've been trying to connect to the internet for some time now and it's giving me this error message:

    "The remote party has ended this connection."

    Any advice?

    Thanks!
    Have you restarted the device? Someone else posted the same issue and mentioned they had to call in to support as the device was locked to one tower for some reason. Do you have a 3G or GSM connection?

  4. #4
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    After trying many phones, the one phone that is worthy of this spot is the 6620!!
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    The same thing happened to me and a reboot fixed the issue.

  5. #5
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    I've rebooted it before and still no luck. Any specific settings I should be looking at?

  6. #6
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    Damn WM6 Internet doesn't work...

    I have the Same problem with my Blackjack, I tried screwing around with the settings and i think i screwed it up, I'm actually on the phone as we speak with AT&T (Cingular) and they are attempting to see what the problem is. I hope they will be able to get it working, I am constantly getting "the remote party has ended the connection" error as well... I don't know but hopefully they will fix the problem. I did the automatically check settings box, restarted the phone, and still nothing, supposedly they did something now they are telling me that i have to update to a $29.99 per month internet plan. I had the Media Basic $14.99 plan, so i don't know what the hell they are trying to scam me of... I will keep you updated, to exactly what was done. My internet was working fine until i installed WM6 on my phone, but obviously i cannot tell tech support that, i just told them that ever since i sync it with Vista, it started giving me the problems.

  7. #7
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    Cingular Cannot figure it out either. I told them that it worked so that i get off the phone with them, but nothing. I don't know if anyone can help here. IS there a specific way to make sure the settings are not screwed with or anything of that nature? We both need help, Please help us get our phones up and running for the internet...
    Thanks

  8. #8
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    Fixed Internet Connection Problem !!!

    Initially i had the problem every time i attempted to access the internet from my blackjack. When I tried to access the net on my phone, it would say "The remote party has ended the Connection". I did some searching and found what the problem was... COSMO, try this. I updated my blackjack to WM6 also and my internet was not working. What you have to do is this:
    Go to Settings>Connections>GPRS,
    Highlight IMS CINGULAR And click ok.
    It should Connect to: The Internet
    Under Access Point It currently says: ims.cingular
    THIS IS THE PROBLEM HERE>>>>>>>> Change this to:
    wap.cingular
    USER Name: Should Be Blank
    Password: Should Be Blank
    Authentication: Should be CHAP
    Primary DNS: 0.0.0.0
    Secondary DNS: 0.0.0.0
    IP ADDRESS: should Be Blank As well...
    Click Done until you get back to the 1st settings screen, Restart your phone and there you go, internet on your Blackjack!!!
    This is the Configuration that I have on my phone and Internet works fine now.
    No Thanks to the Techs @ Cingular. If you want something done right, You have to do it yourself!!!

  9. #9
    Join Date
    Nov 2006
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    went through this same problem about three weeks ago while i was on the media max 1500 plan. would not fix no matter what I did. they switched the data plan to the pda max and internet was back. switched it back to the media max and it was gone again. They told me they were getting the correct data plans with the correct phones and it was only a matter of time before they got them all. good luck trying to get past this but it was pretty obvious with how quickly it was fixed by switching to the right data plan what is going on. I know it sucks I'm out another $15 a month too.

  10. #10
    Join Date
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    Quote Originally Posted by MaverickVS
    Initially i had the problem every time i attempted to access the internet from my blackjack. When I tried to access the net on my phone, it would say "The remote party has ended the Connection". I did some searching and found what the problem was... COSMO, try this. I updated my blackjack to WM6 also and my internet was not working. What you have to do is this:
    Go to Settings>Connections>GPRS,
    Highlight IMS CINGULAR And click ok.
    It should Connect to: The Internet
    Under Access Point It currently says: ims.cingular
    THIS IS THE PROBLEM HERE>>>>>>>> Change this to:
    wap.cingular
    USER Name: Should Be Blank
    Password: Should Be Blank
    Authentication: Should be CHAP
    Primary DNS: 0.0.0.0
    Secondary DNS: 0.0.0.0
    IP ADDRESS: should Be Blank As well...
    Click Done until you get back to the 1st settings screen, Restart your phone and there you go, internet on your Blackjack!!!
    This is the Configuration that I have on my phone and Internet works fine now.
    No Thanks to the Techs @ Cingular. If you want something done right, You have to do it yourself!!!

    HOLY CRAP! It worked! Thank you so much! This should be a sticky for all WM6 BlackJacks!

  11. #11
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    trying to configure my blackjack for us with t-mobile. can anyone help ?
    Thanks
    joe

  12. #12
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    Quote Originally Posted by ce1lebo
    trying to configure my blackjack for us with t-mobile. can anyone help ?
    Thanks
    joe
    I have been also all day. I tried a code I found off of google & still no luck... please help us!!!

  13. #13
    Join Date
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    T-Mobile section maybe? This is the at&t section. . . .
    My Device(s):
    Phone: Samsung Galaxy Note GT-N7000 ROM: Stock Rooted ICS LPF - Accesories: Samsung MHL Adapter, BoxWave DuoSuit TPU

    This phone is just... HUGE .

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  14. #14
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    Its the same, its just a name change to the logo not the company. Try going on the at&t website and seeing if the settings match up there .


  15. #15
    Join Date
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    Quote Originally Posted by ~~Tito~~
    Its the same, its just a name change to the logo not the company. Try going on the at&t website and seeing if the settings match up there .

    I failed to restart the phone. Works great now.

    Thanks.

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