Are you getting the test for a job in customer service in a call center? If so, and its something like I took, its sort of hands on, simulating order taking, credit cards being given to you and can you accurately type them on your computer. Speed and accuracy is what they are looking for. The second part of the test is asking you questions that are asking how you would handle situations, and if your job is more important than your hobbies and other things. Lastly they want to know if you'd sacrifice your kids to be able to work there. Its really not that bad of a test really.
Originally Posted by neilson
I am no longer an employee of VZW, I left on good terms and still think VZW is the best network in the U.S. and most helpful CSR's in any industry.
God Bless our U.S. Military.