T-Mobile FlexPay Plan, FlexPay Billing, and FlexAccount FAQs

[wralford]

Is FlexPay available for the Unlimited Plans on month-to-month or just in-contract?

[kflan]

Is FlexPay available for the Unlimited Plans on month-to-month or just in-contract?

Just the annual contracts.

[FatBoyExtraordi]

2 quick questions, hoping anybody can help. I plan on signing up for the month to month flex pay plan in the next 2 weeks. Hopefully by then I will have the money, which leads to my first question. From what I understand, you have to pay for the full price for the phone itself in order to go month to month. I want to buy the T-Mobile Dash™. Does that mean I have to pay the suggested retail of $349.99 or do I have to pay $150 (with the mail in rebate taken off later) upfront, right then and there.

Secondly, can you sign up for Flex Pay through the internet, on their website? My friend said he did it, but I see nowhere to do that on the website. Also, if I don't get the Dash, there is another phone that has a "web only discount" and I would like to recieve that.

Any help you give is much appreciated. Sorry for the noob questions.

[import]

You would be paying full retail. There probably won't be a discount since it is month to month. The discounts are for annual contracts. You will need to pay the cost of the phone plus first month's service up front.

[fsnertz]

Flexpay does *not* allow for Call Forwarding beyond to the T-Mobile supplied voice mail.

I found this out the hard way.

Beyond that, I've been a really happy camper with a Flexpay Blackberry Curve plan.

[fsnertz]

40.00/600 minutes,
20.00/blackberry with internet and email,
5.00 flexpay monthly fee (waived if automatically charged to bank account or credit card), do you need text messaging? its not included with the bb plan, with just what is mentioned here you will be paying 60 to 65 bucks plus taxes.

Since October, I've had a Blackberry curve with a MyFaves plan and 300 anytime minutes. I pay an additional $6/mo for phone insurance. My monthly bill comes to $70.

(It's less then half of what I was paying for pretty much the same stuff at Sprint up until last fall. No wonder they're in trouble bleeding customers.)

[fsnertz]

You can't get the unlimited hotspot@home feature, but you MIGHT be able to still use it if you have a hotspot@home phone. If it works, the minutes used would come out of your regular buckets.

I know for a fact that, technically, H@H works for me. When at home, my Blackberry Curve connects to my in-house wifi router, and calls are routed thru it. My BB reads "UMA" instead of GPRS or GSM.

I've even toyed with the router during a UMA call to verify that the BB is using the UMA connection to complete calls.

But, because I do not pay for the H@H feature, my minutes under this scenario come out of my standard buckets.

Right now, I can't justify the additional monthly payment, even though I know TMo is taking advantage of my own in-house bandwidth to complete my calls.

That said, I'm happy that UMA has been rock solid for me.

[FatBoyExtraordi]

You would be paying full retail. There probably won't be a discount since it is month to month. The discounts are for annual contracts. You will need to pay the cost of the phone plus first month's service up front.

Just spoke to my friend who has FP and he said he chose one of the free phones on the T Mobile website (He has the Samsung t429) and he said he didn't have to pay for the phone. All he had to pay for was the first month of service + the activation fee (and the 5 dollar surcharge). Is he lying to me or did he get a deal or something? Also, can you sign up online?

Thanks again.

[Guest 123]

Just spoke to my friend who has FP and he said he chose one of the free phones on the T Mobile website (He has the Samsung t429) and he said he didn't have to pay for the phone. All he had to pay for was the first month of service + the activation fee (and the 5 dollar surcharge). Is he lying to me or did he get a deal or something? Also, can you sign up online?

Thanks again.

There is NO free phone period, with the FlexPay "month to month" option. You will pay full retail for the phone, unless you go with with a one or a two year agreement on FlexPay. In which case you would receive the same discounts that apply to the regular postpaid customers. Unless something has changed, FlexPay can only be done over the phone with T-Mobile sales, or in the store... I don't see an option for FlexPay online.

[FatBoyExtraordi]

Thanks for the information. Appreciate it. Interestingly enough, I just came back from a T-Mobile store and she kept "correcting" me saying 2 year contract whenever I said one year. Has that changed too?

[Guest 123]

Thanks for the information. Appreciate it. Interestingly enough, I just came back from a T-Mobile store and she kept "correcting" me saying 2 year contract whenever I said one year. Has that changed too?

No it hasn't. One year contracts are still available for FlexPay.

[cellular-dude]

Thanks for the information. Appreciate it. Interestingly enough, I just came back from a T-Mobile store and she kept "correcting" me saying 2 year contract whenever I said one year. Has that changed too?

She gets paid more on a two year.

[import]

the stores activate on a 2 yr standard. Directs and telesales do the 1yrs. alos, some promotional rate plans require 2yr as standard

[FatBoyExtraordi]

Well I have decided I really want this Dash (my only 2 criteria for a phone are full querty keyboard and video camera and the Dash seems to have both for the best price) but I just don't have $350 to pay upfront for the phone outright. That pretty much rules out month to month so, (and again sorry for asking so many questions, just trying to get my facts straight) what's the "downsides" of just getting a one year flex pay contract? I mean I know about the whole $200 cancellation fee and I think I can maintain for a year, and the point of flex pay is paying before you use so I shouldn't have to worry about overages or anything like that (not a big talker). Anything else I should know about before I make the plunge?

Again, thanks so much for all the help and information. You guys seem to know more than the sales people!

[kflan]

Well I have decided I really want this Dash (my only 2 criteria for a phone are full querty keyboard and video camera and the Dash seems to have both for the best price) but I just don't have $350 to pay upfront for the phone outright. That pretty much rules out month to month so, (and again sorry for asking so many questions, just trying to get my facts straight) what's the "downsides" of just getting a one year flex pay contract? I mean I know about the whole $200 cancellation fee and I think I can maintain for a year, and the point of flex pay is paying before you use so I shouldn't have to worry about overages or anything like that (not a big talker). Anything else I should know about before I make the plunge?

Again, thanks so much for all the help and information. You guys seem to know more than the sales people!

The only downside is that you pay more for the phone. It will vary, but generally you pay $50 more than over the 2 year price.