T-Mobile FlexPay Plan, FlexPay Billing, and FlexAccount FAQs

[kflan]

Now I just read somewhere that there is no activation fee, that cant be right, is it?

Flexpay has no activation fee, that is correct. There is however a $4.99 per line monthly control fee. This fee is waived if you sign up for Easypay.

[Dark Past]

I doubt this is the case but I'll ask and make sure anyway:

On at&t's gophone (which is similar to flex pay) they send you an annoying text message with your balance after every single call, every time you surf wap or get or send a text message. Even on gophone forums there is a complain thread about it. It is seriously annoying.

T-Mobile's flex pay does not have this issue does it?

[corys00]

I have a question as well. Do ELEU discounts apply on FlexPay? I wish I'd known this was coming out before I signed up for SERO

[ssassy01d]

Flexpay has no activation fee, that is correct. There is however a $4.99 per line monthly control fee. This fee is waived if you sign up for Easypay.

Thank you, you guys are great!

[kflan]

Thank you, you guys are great!

Awwww, shucks....

[ebay2334]

SO if you sign or for flexplay can you use prepaid cards to pay your first bill?

[Dviper01]

I was just going off the website. I agree its a very popular plan. I would say it is the most popular plan that I activate customers on as well. Unless the $39.99 for 1k w/NW is out. For my market, so cal, it doesn't seem to be on there.

Seems like, onlne at least, the 600 was replaced with the 1k at the $39.99 price point [until that 1k plan goes away]. I'm sure it's still there tho, but it just looks silly sitting on the webpage... "Hmm, these are exactly the same price, but I'm leaning towards the 1000 minutes slightly for some reason" It could confuse people I guess.

[mat_1583]

I hope someone could answer...

I know I could go from an out-of-contract postpaid family plan to a month-to-month flexpay plan, but can I bring my grandfathered family rate with the same family messaging rate with it?

I'd still like to keep the old 500min with N/W and mobile2mobile family plan and family messaging at its "present" rates. We just don't want the differing family plans out there right now as they don't cater to our needs...more unused whenever minutes means higher rates to pay for; not including the extra 10bucks saved if we get to keep the grandfathered rate.

Thanks in advance.

[kflan]

I hope someone could answer...

I know I could go from an out-of-contract postpaid family plan to a month-to-month flexpay plan, but can I bring my grandfathered family rate with the same family messaging rate with it?

I'd still like to keep the old 500min with N/W and mobile2mobile family plan and family messaging at its "present" rates. We just don't want the differing family plans out there right now as they don't cater to our needs...more unused whenever minutes means higher rates to pay for; not including the extra 10bucks saved if we get to keep the grandfathered rate.

Thanks in advance.

No, you can't. The flexpay plans are versions of the current NationWide plans. There won't be flexpay versions of expired plans. Besides which, postpaid to flexpay conversions will not be allowed during at least the first 60 days after launch. The only postpaid to flexpay conversions right now are Change Of Responsibilities.

[TMoBoyinAL]

I hope someone could answer...

I know I could go from an out-of-contract postpaid family plan to a month-to-month flexpay plan, but can I bring my grandfathered family rate with the same family messaging rate with it?

I'd still like to keep the old 500min with N/W and mobile2mobile family plan and family messaging at its "present" rates. We just don't want the differing family plans out there right now as they don't cater to our needs...more unused whenever minutes means higher rates to pay for; not including the extra 10bucks saved if we get to keep the grandfathered rate.

Thanks in advance.

Would someone tell me the reasoning behind this????? If you're out of contract what does it matter?

[zno]

Originally Posted by mat_1583
I hope someone could answer...

I know I could go from an out-of-contract postpaid family plan to a month-to-month flexpay plan, but can I bring my grandfathered family rate with the same family messaging rate with it?

I'd still like to keep the old 500min with N/W and mobile2mobile family plan and family messaging at its "present" rates. We just don't want the differing family plans out there right now as they don't cater to our needs...more unused whenever minutes means higher rates to pay for; not including the extra 10bucks saved if we get to keep the grandfathered rate.

Thanks in advance.

Would someone tell me the reasoning behind this????? If you're out of contract what does it matter?

precisely. i think some people are misunderstanding the whole flexpay thing. please read the very FIRST post of this thread.

flexpay is introduced to help out credit challenged people. it's not a feature or service you can decide to have. it's solely based on your credit (w/ exception of FP M-to-M). assuming you have a good credit (tmo standard), you can't opt to have Flexpay Contract even if you want to.

[TMoBoyinAL]

precisely. i think some people are misunderstanding the whole flexpay thing. please read the very FIRST post of this thread.

flexpay is introduced to help out credit challenged people. it's not a feature or service you can decide to have. it's solely based on your credit (w/ exception of FP M-to-M). assuming you have a good credit (tmo standard), you can't opt to have Flexpay Contract even if you want to.

Actually you can opt to have it... even if you are approved for 10 lines of service you can have it but I just don't understand why you would want to... it does give you spend control, but you can't adjust your plan mid month if you had a crisis or something and needed more minutes and you HAVE to pay in advance or the plan won't work... Post is a better choice for people who aren't afraid of someone running up their bill... There's no reason to switch if your plan is working for you..and esp if you are out of contract...

[mat_1583]

Post is a better choice for people who aren't afraid of someone running up their bill... There's no reason to switch if your plan is working for you..and esp if you are out of contract...

actually this is the reason i wanted it. this month, although never happened before, my wife talked out of the N/W/mobile2mobile minutes...so far mytmobile showed over usage charges worth enough to get a phone. had we been in flexpay, we would've only been charged half the over usage charge of 40cents from the regular family plan. 2nd with flexpay, there is that bucket of prepaid dollars you have for extra minutes and int'l text messages out of the included family messaging bundle and for those months you get past the whenever minutes. 3rd with flexpay, I can now have a bill with a constant balance(balance is one figure over the life of plan)...with my month to month, i never opted to use Easypay because the bill every month changed and I always keep my checking acct balance above a certain amount just over the total of all bills I pay throughout the month and don't say just pay this or that amount because in the end you'll have one balloon bill to pay. I dunno, to me the flexpay conditions just make me feel at ease and the OCD doesn't kick in...i mean hey shouldn't T-mo be happy that people move to flexpay, they get the money upfront and noone can rack up charges and file bankruptcy or something while at the same time, the parents or spouses responsible for their tmo bills can feel at ease that over usage minutes won't rack up? and for my case, i'm now willing to go the easypay route.

[TMoBoyinAL]

actually this is the reason i wanted it. this month, although never happened before, my wife talked out of the N/W/mobile2mobile minutes...so far mytmobile showed over usage charges worth enough to get a phone. had we been in flexpay, we would've only been charged half the over usage charge of 40cents from the regular family plan. 2nd with flexpay, there is that bucket of prepaid dollars you have for extra minutes and int'l text messages out of the included family messaging bundle and for those months you get past the whenever minutes. 3rd with flexpay, I can now have a bill with a constant balance(balance is one figure over the life of plan)...with my month to month, i never opted to use Easypay because the bill every month changed and I always keep my checking acct balance above a certain amount just over the total of all bills I pay throughout the month and don't say just pay this or that amount because in the end you'll have one balloon bill to pay. I dunno, to me the flexpay conditions just make me feel at ease and the OCD doesn't kick in...i mean hey shouldn't T-mo be happy that people move to flexpay, they get the money upfront and noone can rack up charges and file bankruptcy or something while at the same time, the parents or spouses responsible for their tmo bills can feel at ease that over usage minutes won't rack up? and for my case, i'm now willing to go the easypay route.

From what I understand FlexPay isn't going to be looked at as a Premium customer like Post paid.. there really is no 'retentions' like with Post accounts... there won't be special plans and special pricing on phones... and also the overage is .20 cents versus higher but only if you have money in the flex account... it's like Smart Access... what you see is what you get... no more no less... where as you have flexibility with a post account if you need to change plans mid month or something... you can't do that w/flexpay and I think bonus minutes are pretty much gone for flexpay... no calling in and begging for a few just because you need more for this one month... tuff... put money in the flex account or shut up... not directing this at you just making general statements which only reflect my opinions...

[li2327]

does anybody know if flexpay will support blackberry data plans? that bb8320 sure looks good to me.

Yes the flex plan supports sidekick, blackberry, and pda data plans. I have the flexpay account and I have the $39.99 600 min w/unlm n&w, mobile to mobile plan for 6.99 and the blackberry unlimited add-on plan for 19.99.