AT&T Premier Account (FAN) FAQ

[MagicCowInUse]

Simply register with the new company information

put in your new corporate email address

I'm sorry I guess i should have added that I do not have a company email address.

[joako]

In that case you should call they will probably tell you to go to an AT&T store with employee ID.

When I switched employers I just wanted to know first which was the largest discount, I put in the new email and it automatically switched me. I had to call in and discover I had a 25% discount.

[damba98]

Business customer care can take care of this. The regular ATT CS won't have a clue, if that's who you spoke with. Keep trying.

I am guessing this forum doesn't see this question very often. How do I REMOVE a FAN number?

I currently work with a new company which offers a higher discount. I have talked with multiple customer service people and nobody can figure it out. My company gave me a website to go to, to sign up, but I get an error after my information is entered. It basically says that the FAN numbers do not match. My guess is I need to delete the one before I can continue to apply for this one.

[wgd9891]

Mercy hospital in Baltimore has 22% FAN. Just got it applied yesterday.

[joako]

How exactly is FAN supposed to be applied?

I have two lines on a family plan.

Primary line:
(Line fee + data fee) * discount = amount of discount applied on bill.

Secondary line:
data fee * discount = amount of discount applied on bill

[unlimitedx]

How exactly is FAN supposed to be applied?

I have two lines on a family plan.

Primary line:
(Line fee + data fee) * discount = amount of discount applied on bill.

Secondary line:
data fee * discount = amount of discount applied on bill

Fan discounts vary by company. One company may only have a discount be applied to the main line. Another company may have discount applied to all lines.

[Nana2Two]

Does anyone know how the Retirement Systems of Alabama (RSA) FAN discount is supposed to be applied. ATT told me it was only eligible on the main voice line only. I know someone that got the discount applied to their text. Is anyone else getting the RSA FAN discount for text, data and/or second line? Thank you!

[Geckotek]

Does anybody know what the discount for American Airlines is? I'd like to know if it's better or worse than my existing discount before switching.

[rubberman]

I got a FAN discount(10%) and my bill shows the discount applied to the main line voice plan but no discount for either mine or the wifes data plan (2gb data). AT&T says it has to be the 3gb data plan or higher. truth?

[Joel954]

My FAN discount is applied to voice and data and I have a 2GB plan, priced at $25. This might vary of course. Depending on the your company's arrangement with AT&T.

[unlimitedx]

My FAN discount is applied to voice and data and I have a 2GB plan, priced at $25. This might vary of course. Depending on the your company's arrangement with AT&T.

Not true. I have the discount applied to my 2gb data plan. But, each FAN is different and have different discounts

[Joel954]

Not true. I have the discount applied to my 2gb data plan. But, each FAN is different and have different discounts

I'm confused. I said the discount is applied to my data. You say the discount is applied to YOUR data. What is not true? You are saying the same thing I am.

[munnarg]

I'm thinking about switching from Sprint to AT&T and my FAN of 20% appears to apply to both voice and data. Still in the process of figuring out which data package I need.