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Thread: HUGE online My Bell security leak.

  1. #1
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    HUGE online My Bell security leak.

    Yeah.. just checking out the online my bell site

    If you go to bell.ca and login to your "My Bell"
    on the left side you will see "My Bell" if you click on that.. surprise.. you can see SOMEONE ELSES INFO!!! including name, billing address, all their info..

    http://www.flickr.com/photos/19374569@N06/1924987244/
    http://www.flickr.com/photos/19374569@N06/1924156047/
    http://www.flickr.com/photos/19374569@N06/1924156441/

    I am shocked because that means someone can see MY info too!!

    And everytime i log out and back in, its a different persons info I can see.
    I hope I can finally get out of this stupid contract over this. Im filling out a complaint to the BBB as I type this.

  2. #2
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    cry me a river wha wha wha mistakes happen
    Bell World Senior Sales Consultant

  3. #3
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    Yup...I am getting the same security leak too.

    edit: when I clicked on one of the account numbers (that's not mine), the page refreshed and showed my accounts again.

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    Oh did i forget to mention that you can change their info too....
    just click on their profile info

  5. #5
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    Coolness...
    Work _________________________________Blackberry 9700


    Twitter: @BBMacD-Where I will tweet new info when i'm too lazy to post it! (often)
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    Nice....I can smell a TV report on this....

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    I just logged in and out 5 times and each time I was able to see a new person's info. The funny thing is, I also saw "Bruce" from Happy Valley and "Julie" from L'Ancienne. I find it highly unlikely that I'd see 2 of the same people as you given that Bell has millions of customers.

    I also noticed that every person's account I was able to see had ExpressVu.. again, pretty unlikely. So maybe this flaw is limited to certain ExpressVu customers or something

  8. #8
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    Quote Originally Posted by tphill
    I just logged in and out 5 times and each time I was able to see a new person's info. The funny thing is, I also saw "Bruce" from Happy Valley and "Julie" from L'Ancienne. I find it highly unlikely that I'd see 2 of the same people as you given that Bell has millions of customers.

    Those 2 names and places rign a bell (no pun intended). My guess is that the accounts in questions are tests accounts that were created during the implementation of Ensemble 4 years ago. I can't explain the bug but at least the 'leaked data' seems to be from fake account (which is why everyone is registered with ExpressVu).
    Ex Rogers sales rep.
    Ex Bell Mobility Customer service rep.
    Ex Bell Mobility Retention/loyalty help-desk.
    Ex Bell Mobility Customer service help-desk.
    Ex Bell Mobility SOS-Agent (Mobility/ExpressVu).
    Current: Bell Nordiq Control Center Technician.
    Bell Nordiq/Alliant, Bell Canada and Bell Mobility are in no way responsible for my views/suggestions/answers made in this forum.

    More phones than you since 2002

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    Quote Originally Posted by thatbellguy
    cry me a river wha wha wha mistakes happen

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    Quote Originally Posted by CQD-dude
    Those 2 names and places rign a bell (no pun intended). My guess is that the accounts in questions are tests accounts that were created during the implementation of Ensemble 4 years ago. I can't explain the bug but at least the 'leaked data' seems to be from fake account (which is why everyone is registered with ExpressVu).
    Yeah I figured it might be test accounts. I Just tried it another few times and got all new names.

    Mike Murray in Moncton
    Donna Denny in Valley East
    Robbie Duke in Lampman

    These seem like fake names to me....

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    Whoa. Bruce showed up on mine too.

  12. #12
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    Poor Bruce.




    Now don't you all go thinking about changing his price plan!!

    Personal phone: FIDO $56 unlimited Smart plan w/2GB LTE MAX ($10/GB overage)
    Business phone: FIDO $55 unlimited Standard plan w/5GB LTE MAX (2 x 10% discounts = $44.55, $10/GB overage)
    Laptop/desktop: WIND $15 AITF unlimited data (10GB soft cap)


    All my posts are my own opinion only and not necessarily that of any of my employers, past or present.

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    I only kept getting Mike Murray from Moncton.


    I wanted variety

  14. #14
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    Just noticed that since bell is releasing the account numbers of the users as well, they are in breach of their own service agreement...

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    Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/109)

    Quote Originally Posted by thatbellguy
    cry me a river wha wha wha mistakes happen
    You must work for Bell.

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