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Thread: New SERO Customer, Question about Bill

  1. #1
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    New SERO Customer, Question about Bill

    My online bill shows a CREDIT of $371 which was the price of the phone itself. Is this right?

    Sure doesn't seem so. Comments?

    Mike

  2. #2
    Join Date
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    Quote Originally Posted by dequardo
    My online bill shows a CREDIT of $371 which was the price of the phone itself. Is this right?

    Sure doesn't seem so. Comments?

    Mike

    Yes, it is correct.

    It shows a credit because you already paid for the phone by credit card but they still add the price to your bill and then just credit it off.

  3. #3
    Join Date
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    Well I don't know why they would add it to my bill since I already paid once. Does not make sense. Why wouldn't I see a charge then? I have a net credit of $371

  4. #4
    Join Date
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    Quote Originally Posted by dequardo
    Well I don't know why they would add it to my bill since I already paid once. Does not make sense. Why wouldn't I see a charge then? I have a net credit of $371
    It'll show on the bill when it prints. Sprint has a weird way of billing for equipment.

  5. #5
    Join Date
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    It's simple accounting math.
    You order a phone/account.
    Account is created.
    You have a balance of $0
    You pay for a phone, -$371
    They ship a phone and it will be charged to your account, $371
    Ending Balance $0
    You can't fix "STUPID" -- Ron White

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