T-Mobile Shadow FAQ (Version1.0)

[badbob001]

I tried the setting on step 1 to 11 and still no luck.....
should I have just gotten on the internet now or what....
Do I have to go do all the other steps too.

Did you verify your IE settings?

Internet Explorer
Run IE > Menu > Tools > Options > Connections:
[x] Automatically detect settings
Select network: The Internet

Does pop3/imap/smtp work? Does the t-zones wap browser work? If not, then perhaps your t-zones is not enabled correctly and you need to contact t-mobile.

[Aeon]

for some reason my shadow is saying on the main screen when i go to the messages icon that my texts i have "-1 unread" and for the others it say "1 unread" but it doesnt say anything in the notifcations and i cant find any unread messages...what gives?

OK So atleast I know I'm not the only one with this problem. It just popped up out of nowhere.

[Manbehind the T]

has anyone figured out how to turn off the service light?

[deviations]

have they fixed the battery problem yet? how long does your battery usually last on average?

[the new shadow]

Did you verify your IE settings?

Internet Explorer
Run IE > Menu > Tools > Options > Connections:
[x] Automatically detect settings
Select network: The Internet

Does pop3/imap/smtp work? Does the t-zones wap browser work? If not, then perhaps your t-zones is not enabled correctly and you need to contact t-mobile.

For some reason, the thing works now I kept the setting over the weekend and I found that it just worked now. Maybe I had to wait for t-zone to be fully active or what, but thank you for the help. Your my hero , can't say the same for my boyfreind....

Also, what with (pop3/imap/smtp), I don't know what's that about and how come I don't have flash play on the web site.

Thanks a bunch...

Blondy

[Manbehind the T]

have they fixed the battery problem yet? how long does your battery usually last on average?

No battery life still sucks the fat one!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[thx247]

Can you be more descriptive of how the battery life sucks? How long is it lasting you and with what type of usage?

Thanks

[yarddog24]

Can you be more descriptive of how the battery life sucks? How long is it lasting you and with what type of usage?

Thanks

Im at 48% for the day. Unplugged at 7 am. Made the normal amount of calls. But I do typically range 4 to 7K texts a month. I think my MDA was at about the same batt usage? I charge my phone everynight so the batt issue really isnt one for me

[yarddog24]

May have to amend that. Left this am at 715. 15 min drive to work. Few texts but had bluetooth on to sync with my Pioneer D3. Battery at 89%! Guess I need a car charger.

[knowirelessguy]

I have heard rumors that the Shadow has a 3G chipset but the T Mobile website specs list is crap and only mentions "high speed internet" which is actually just the EDGE network so I'm unsure. Does anyone know for sure if the Shadow is 3G capable? I'm trying to find out especially since I hear T-Mobile should be rolling out there 3G network real soon.

No 3G on this chip, just wifi.

[roccobladr]

OK So atleast I know I'm not the only one with this problem. It just popped up out of nowhere.

yay! it randomly went away lol.

[knowirelessguy]

You took off the screen plastic covering the speaker, right?

Please note that there are two volume controls on the Shadow, the scroll wheel can go to 100%, but the left side volume keys are the Master Volume, you need to adjust that to a maximum level you wish, then the scroll does a percentage of that volume> This is for all audio.

[knowirelessguy]

Im at 48% for the day. Unplugged at 7 am. Made the normal amount of calls. But I do typically range 4 to 7K texts a month. I think my MDA was at about the same batt usage? I charge my phone everynight so the batt issue really isnt one for me

Yes the battery sucks and they are all working on it, T-Mo, HTC and Microsoft. It has to do with timeouts, data connections, heartbeat syncs back to Exchange servers, etc...so it isn't going to likely be fixed in this device for a while if ever. Sorry, may want to consider a second battery or really long extension cord.

[Rascal]

On page 6 of the manual, it mentions switching to "flight mode" when using on aircraft. Searching the rest of the manual reveals nothing. May be just a canned disclaimer.

I understand flight mode would mean all radios are turned off. It's easy to manually turn off the bluetooth and and wifi radios. The only thing left is the phone radio.

Is there a flight mode on the Shadow? There may not be much use for it (playing games?), but just wondering.

[Manbehind the T]

funny thing is that tmobile have not carried batteries for there phone in the the store for a long time but what turned up in a shipment last week????? Batteries for the shadow. If it was not for the battery issue this would be the best phone that tmobile has had in a long time. I guess that's what you get when the entire design and testing phase of a product is only eight to nine months.