T-Mobile Shadow FAQ (Version1.0)

[g_patrick15]

All shadow questions/concerns, hacks, etc, can be posted here.

[pcastro75]

I have had this phone for two days already. I must admit, I was ready to return it this morning, but the more I played with it and used it, the more I realized how wonderful this phone is. I thought I couldn't have a better phone than my RIZR z3, but without a doubt, the Shadow is the best.

One thing that is really really ticking me off and haven't been able to figure out for the life of me, is how to turn of the beep sound on the keyboard. It is soooooooo loud whenever I slide it open and try to dial a number. Is there an option to turn the sound off? The sound is off when I'm typing/txting. It's just when I want to dial a phone number.

Help!!!!!!!!!

[gbenrus25]

You need to app unlock your phone first. You can get it from Surreal Networks.
You'd also need a registry editor e.g. PHM Registry Editor or Resco Registry Editor.

Change Keypad Touchtones

HKCU\ControlPanel\Sounds\Keypress

Click
BeepMode 0x1 (1)
BeepScript p
Category System
Script p
Sound HWandSW.wav

Tone
BeepMode 0x1 (1)
BeepScript p
Category System
Script [BLANK, NO ENTRY]
Sound HWandSW.wav

None
BeepMode 0x1 (0)
BeepScript p
Category System
Script [BLANK, NO ENTRY]
Sound HWandSW.wav


Remove "Shadow" Graphics on Startup & Shut Down

Registry: HKLM\SOFTWARE\HTC\Startup
Key: Image
Action: Delete

Registry: HKLM\SOFTWARE\HTC\Shutdown
Key: Image
Action: Delete


Disable MyFaves icon for those who have it activated

HKLM\Software\Microsoft\CHome
inside got CMyFaves- find value Disable Change from 0 to 1

Next:
in same place HKLM\Software\Microsoft\CHome
go to CHome inside is value Disable page change value from 1 to 0

Last:
in same place HKLM\Software\Microsoft\CHome
got CClock change value disable from 1 to 0
and value disable page from 1 to 0

soft reset


Change 'Contacts' right key option (the default on the 'home' icon)

Browse to HKLM\Software\Microsoft\CHome\CClock and set the following entries:

SK2TEXT - the text you want to see on the softkey
SK2URL - the filename of the app you wish to open when pressed.


Change ordering of items on homescreen

Browse to 'HKLM\Software\Microsoft\CHome'

'Plugins' value - Change value as wanted


Change Neo Theme

Files for the Neo Theme. All located in the /Windows directory. Check each file and change as appropriate.
BackgroundImage_Port.bmp
CHome_framework_TextGlow_p.png
CHome_framework_background_p.png
CHome_framework_glass_p.png
CHome_framework_status_bar_bg.png
CHome_framework_textpanel_NoNPI_p.png
CHome_framework_textpanel_p.png
Chome_Start_background.jpg
DeviceLockBG.bmp
PhoneBKI1_Port.jpg
PhoneBKI2_Port.jpg
T-MobileBasicBrown.jpg
_BackgroundImage_Port.bmp
_PhoneBKI1_Port.jpg
_PhoneBKI2_Port.jpg
wmp_Camel_disabled.png
wmp_Camel_ocx.png
wmp_Camel_player_240x320.png
wmp_Camel_pushed.png


Thanks to guys at modaco... Paul, Kermit, chaznet, gottifor...

I'd probably add more later... when I have more time

[badbob001]

A lot of people seem to be having problems following the correct instructions for internet access over t-zones. Here's my rehash of the same old thing:

1. Start > Settings > Connections, go to GPRS
   
2. Use Menu > Delete to delete ALL existing entries (to protect you from your previous efforts)
   
3. Use Menu Add:
   Description: T-Mobile Data
   Connects to: WAP Network
   Access point: wap.voicestream.com
   Done.
   
4. Use Menu Add:
   Description: T-Mobile Data 2
   Connects to: Work
   Access point: wap.voicestream.com
   Done.
   
5. Done to return to Connections screen.
   
6. Go to Proxy
   
7. Use Menu > Delete to delete ALL existing entries
   
8. Menu > Add:
   Description: t-zones proxy
   Connects from: WAP Network
   Connects to: The Internet
   Proxy: 216.155.165.50:8080
   Type: HTTP
   Done.
   
9. Menu > Add:
   Description: t-zones proxy 2
   Connects from: Work
   Connects to: The Internet
   Proxy: 216.155.165.50:8080
   Type: HTTP
   Done.
   
10. Done to return to Connections screen.
    
11. Menu > Advanced:
    Internet Connection: automatic
    Work Connection: automatic
    WAP Connection: automatic
    Secure WAP Connection: automatic
    Done.

Internet Explorer
Run IE > Menu > Tools > Options > Connections:
[x] Automatically detect settings
Select network: The Internet

Email
For each mailbox:
Menu > Tools > Options > Account Settings > Next until you see Advanced Server Settings link. Go to the link and under Network connection, choose Work.

Opera Mini 4

1. Original instructions here: http://pdaphonehome.com/forums/ppc-6...t-manager.html
   I'll try to summarize:
   
2. From here: http://forum.xda-developers.com/show...5&postcount=24
   Download jbed.zip, extract Cloudyfa_EsmertecJbed.cab, and run on device.
   
3. To Associate jbed with jar/jad: save and import the following registry from Menneisyys' midlet bible: http://www.winmobiletech.com/092007M...ble/JbedSC.reg
   
4. On the device, run IE and go to: http://mini.opera.com/ to download opera 4 mini. They won't have an entry for the shadow so just look for opera mini 4 and download the most advanced version you see. If you applied the registry settings for jbed, jbed should run and install opera mini 4.
   
5. Start opera mini 4. Menu > Tools > Settings > Protocol: HTTP. I also found it good to set the Font size to at least Large and to enable Mobile view. See if Opera can connect to the internet.
   
6. To run Opera Mini directly, create a shortcut with the content:
   28#"\Windows\jbed.exe" -run s0_
   
   This assumes Opera is the FIRST java application you have installed. If not, go to the first link and read about it.
   
7. To make opera (and other java applications) stop asking for permission to connect to the net:
   
   1. Shutdown all java applications.
   2. Copy \windows\appdb\selector.utf to your PC.
   3. Download fix.zip from here: http://pdaphonehome.com/forums/ppc-6...tml#post656281
      and extract fix.exe to the same location as selector.utf.
   4. Run fix.exe and it should update selector.utf and create a backup called selector.bak.utf.
   5. Copy selector.utf back to \windows\appdb\.
   6. Start Opera to test. Note that if you install a new java application, you will have to redo the above steps to make the new application stop asking for permissions to connect.
8. There is still no known way to make opera mini open a link that you click on from your inbox or other applications, but I suspect this may be solved soon:
   http://www.pocketpcmag.com/blogs/ind...&pb=1#more2334

Wap browser
The T-mobile wap browser should automatically detect the correct connection settings. If not, check here:
Start the t-zones wap browser. Menu > Options > Network. Connection should say The Internet. If it doesn't, try closing and re-running the WAP browser or restarting the device for it to pick up the correct settings.

MMS
No idea if MMS still works since I don't use it. Someone please test. Running Start > Accessories > MMS Settings > Menu > MMSC Settings doesn't allow anything to be changed. The settings here: HKLM\Software\Arcsoft\ArcSoft MMS UA\Config\mm1\MMSCSetting\SampleMMSC look correct, but I don't know if those are active settings.

Other
Applications Microsoft Live Search (maps) and Google Maps (love the new non-gps location feature) both work for me without any setting changes (not that there are any settings you can change).

NOTE
The t-zones proxy is sometimes flaky so before you think you have something configured wrong, it may just be one of those days. I think access to pop3/smpt/imap doesn't go through the proxy server so check if those connections work. Yes, you can connect to gmail's pop3, smtp, and imap servers over your t-zones connection.

[4meezy]

I'm having the "phantom alarm" problem. The only way for me to get it to stop is by doing a wipe/reset, but then it just starts again after the next time I use the alarm.

Any help would be great, it's driving me nuts.

[pcastro75]

I'm having the "phantom alarm" problem. The only way for me to get it to stop is by doing a wipe/reset, but then it just starts again after the next time I use the alarm.

Any help would be great, it's driving me nuts.

I had the same problem for the last two days. But figured out that when the alarm is going off, slide it open. you will get a menu option on the bottom right screen. Press that button and you will have the option to snooze at different intervals or to disable the alarm (turn off). Hope that helps.

[gbenrus25]

I'm having the "phantom alarm" problem. The only way for me to get it to stop is by doing a wipe/reset, but then it just starts again after the next time I use the alarm.

Any help would be great, it's driving me nuts.

Use SKToolsLite and clear the notification queue. It's free and you can get it from here

[MagicKnight]

My myFaves are not showing up at all. Just got the Shadow and yes I do have myFaves. It took me 45 minutes of playing around and logging on, changing the name of a myFaves contact to finally get the circles to appear. I powered off and on, they were gone and can't come back. Is this a known issue? Please list any known issues, as I may just get my money back then.

I added $20 add-on and nothing works, do I have to manually set that up?

[trickinit]

You may just have a defective phone. I would call Customer Care, or take it in to a T-Mobile store to have them look at it. I'm actually a T-Mobile rep, and I've seen this before. It's usually just a problem with the MyFaves software installed on your phone. Also, if you're paying $20 for MyFaves, you are getting ripped off. MyFaves is only $10 on top of any plan.

[MagicKnight]

You may just have a defective phone. I would call Customer Care, or take it in to a T-Mobile store to have them look at it. I'm actually a T-Mobile rep, and I've seen this before. It's usually just a problem with the MyFaves software installed on your phone. Also, if you're paying $20 for MyFaves, you are getting ripped off. MyFaves is only $10 on top of any plan.

The $20 is the Total Internet Add-on. I hit submit before I could explain that, I can't set up Windows Live, Windows Update or access email.

Is this a known issue? And what is the policy on replacing a brand new phone? I don't want a used or refurb replacement.

EDIT: WDG is horrible, a complete waste of time and a very confused bunch.

[skazamo]

The $20 is the Total Internet Add-on. I hit submit before I could explain that, I can't set up Windows Live, Windows Update or access email.

Is this a known issue? And what is the policy on replacing a brand new phone? I don't want a used or refurb replacement.

EDIT: WDG is horrible, a complete waste of time and a very confused bunch.

If it hasn't been 24 hours since you added total internet that could be it. Might also depend when it was added and if there are any provisioning delays in your area. Mine worked out of the box but I added the total internet 2 days before I received the phone.

Myfaves not showing up after a powercycle sounds like a defect to me, not sure what could be causing that (don't believe it's a known issue). As long as the phone is within buyer's remorse they will send you a brand new one. The rep you speak with will have to do another upgrade order (or if you got it from a store just take it there for an exchange under buyer's remorse). If you ordered it from the website or over the phone just make it very clear to the rep that the phone is under buyer's remorse and be positive that they do not do a warranty exchange. They'll send you a full kit (brand new) and give you instructions on returning your full kit to them.

And by WDG do you mean tech tier 3? If so then that's understandable. You'll want to speak with tier 2 pda/blackberry device support.

[trickinit]

The buyer's remorse period is 2 weeks, so make sure you take it in or call Customer Care by then.

[mobilesearchman]

Thanks so much for your post. I just rcvd my Shadow yesterday and added t-mobile web to the account. Rcvd an sms today that the change was made. I made the changes you suggested and i am getting out but apparently getting back a network error message "Error:Requested content 'go.microsoft.com' cannot be accessed you do not have access to this site"

This message comes back on all sites i try to access obviously the site info in 'xxx.xxx'shows the site i tried to access.

Does this mean my T-mobile Web access has not been turned on yet or do i have a different problem?

Thanks

[Bizzach]

RE: The myFaves not showing up... It's an easy fix, and it does happen from time to time, and not just on the Shadow. Take it into any corporate store, and the Rep can get into the acct, and under the myFaves tab, can 'turn client on.' It literally takes 2 seconds, and your faves will pop up. Don't exchange that phone! :P
(I'm a T-Mo RSR... that should work. Hit me up if you need any more info.)

[mobilesearchman]

Still having no luck on T-Mobile Web working on Shadow. I entered all the setting everyone has been talking about and NOTHING. I think t-mobile is getting smart and could be blocking access. HELP