Abusive Use of Data Cards

[Sammy740]

It's unlimited usage for what it is intended to do.

[XeusTsu]

Yep, and the other thing about offering unlimited, is if your a reasonable user then you don't have to watch the byte counter. Maybe 1 month you go above 5 gigs cause the server at work crashed and you were working on downloading logs. I have to download 500+ meg log files from time to time when there is a problem. By simply leaving it as unlimited / within reason, usage can fluctuate as needed, but as soon as you get that guy who does the bit torrent traffic 24/7, that's obvious abuse compared to what everyone else was doing. You could cap at 5gb/month, buy under a 3 year contract maybe next year and new streaming services offered by bell later, average usage is 6gb/month, and the idiot is using 40gb/month. That's the obvious situation. $70 dollars per month is purely a rediculous low rate for unlimited 2ish meg connections, buy an actual T1 for your house, then you can do whatever the hell you want.

[kocoman]

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D052; Blazer/4.5) 16;320x320)

finally, someone testing nntp

[neo13]

i think that it's absolute BS that their implementing this new "rule." Some ppl can't get highspeed in their area so they HAVE to use this as their home internet. Unlimited to me means unlimited, and I browsed over a contract today and nowhere did i see this acceptable use clause. And it's advertised as unlimited DATA usage, not browsing. I work for bell, and I think this is a joke. They noticed that ppl were getting more than what bell thinks they should get out of their UNLIMITED DATA USAGE plan so they decide to capitalize and try to make more money.. Bull Effing ****.. What next, a cap on the "Unlimited acess to full track music"??

[Sammy740]

Are you kidding me neo13?


Terms of Service
http://www.bell.ca/support/PrsCSrvWl...Agreement.page

You are responsible to safeguard your Device, and for the use of your Device and the Services by you and any other persons, except as provided under Section 17 above. You shall not use or allow others to use the Service or your Device if such use:

* is for, or results in, any illegal, abusive, annoying or offensive activities, including making available offensive content, the commission or encouragement of a criminal offence, stalking, harassment, spamming, disrupting or interfering with the Internet, any network, computers or other devices, transmission of a virus or other harmful component, defamation, intellectual property infringement, or interference with other clients' service;
* consumes excessive network capacity in Bell's reasonable opinion, or causes our network, or our ability to provide services to others, to be adversely affected;
* is for multi-media streaming, voice over Internet protocol or any other application which uses excessive network capacity that is not made available to you by Bell;
* is to operate an email, web, news, chat or other service.
* You shall not threaten, abuse or harass any Bell employee or representative. You shall not commit, attempt, to commit, or allow others to commit or attempt to commit, any fraud against Bell including fraudulently obtaining Services or Devices, or transforming outbound communications into incoming communications or otherwise fraudulently avoiding applicable charges, and shall not otherwise abuse flat rate or unlimited use plans, or allow others to do so. You shall not resell, transfer, distribute, share or exploit for commercial purposes any Service or engage in or allow any alteration, copying, reproduction of or tampering with electronic serial numbers or other identification, signalling or transmission functions or components of your Device. In addition, you must follow all other service regulations issued or adopted by us. Bell may immediately suspend or terminate all or part of your Services and this Agreement if you breach any of these "Use of Service" provisions.

Business on the go website
http://www.businessonthego1.com/engl...cing_cards.asp

*Subject to acceptable use restrictions in Terms of Service, including but not limited to consuming excessive network capacity or causing our network to be adversely affected. See bell.ca/acceptableuse for details.

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Bell.ca
http://www.bell.ca/shop/en_CA_ON/Sme...net.Plans.page










How has it not been made clear to employees to not sell this without telling customers about acceptable usage levels? All of this information was found in under 5 minutes. I sell this to rural customers all the time; however, I do explain the acceptable use policy. You should too if you haven't been.

[EricMammoth]

Enough of this. If I paid for Unlimited, I want UNLIMITED, regardless of any terms of service. An example:

2011 Honda Civic: 1000mpg*

*If you roll it down Mt. Everest in neutral.

False advertising by my definition.

[OCZ]

I bet Bell will offer a fee ($25) for example like their HSE in which they can get TRULY unlimited without caps and so forth....lol....


I understand using VoIP and stuff like that is not acceptable...but you cant stop ppl from watching Youtube or Google Video etc......

[VE9LRN]

Enough of this. If I paid for Unlimited, I want UNLIMITED, regardless of any terms of service. An example:

2011 Honda Civic: 1000mpg*

*If you roll it down Mt. Everest in neutral.

False advertising by my definition.

Unfortunately, all Canadian companies get away with this. The accuracy of "unlimited" reminds me of them telling us that the SAF was going to Ottawa. Let me provide you with a clear translation:

ABSOLUTE LIE!

[OCZ]

Funny thing though....back home there is no SAF.....not even in any Middle Eastern country!

Does USA have SAF???

[Sammy740]

It's not false advertising when there is an acceptable use policy mentioned/explained/customer made aware of it's existance.

[XeusTsu]

Yea, I'd also like to mention that there were meetings about customers using 10's of gigs of data before the unlimited plan came out. I think the worst though will be the introduction of QoS type mechanisms. I think that's the worst service, since then even if you just want to load a web page you have to wait in the background.

[migo]

I do not see watching movies as having anything to do with web browsing or sending emails. In my opinion, it is only recently that people are starting to think of the internet as a TV instead of website surfing, forums, emails, information, documents, etc.

I don't care how much some people want to twist the wording to be in their favour. Streaming live media or downloading torrents are whole different categories, and they are not normal web surfing!



They market it through their OWN services, not through whatever you want. For example, you can use MobiTV from Bell, but if you decide to stream movies and TV from some 3rd party site it is not permitted. This is the same on every carrier in the world. Fact is, most 3G networks are capable of providing approx 20GB data per cx per month, and it wouldn't be able to support both their OWN TV services plus all the others at the same time, AND....they certainly don't want you to cancel your home internet and try using wireless as your ISP.

PS: Look in the acceptble use policy and you will clearly see that using streaming media or VOIP services are prohibited UNLESS provided to you by Bell themselves. This is not a shocker and is perfectly understandable. They have to stay in business after all!

Cheers.

I can't believe you're advocating that they be allowed to limit what source you chose to stream videos from. Data is data, especially in terms of network congestion - if you can get it from Bell you should have the same choice to get it elsewhere.

[jase88]

Hmmm. I didn't see this coming....

[stund]

Well I think it is also somewhat not advertised correctly. Sure, they are doing everything legally, but the average user isn't going to read all the fine print. If they do, the way its worded most probably wouldn't understand what its even talking about.

If I was paying for a unlimited package a month, I would be expecting unlimited data. But as I said above its worded as unlimited - but it truly isn't.

My average internet usage a month is approx 7 - 10gb. If I had a wireless card (I probably would remove my home internet package.. why pay for both?) as I would be under the impression it is unlimited.

But we all know companies will do whatever they can to make the most money.

[Frentraken]

I agree putting out there and advertising as an Unlimited Internet solution. Ya sure we can all split hairs and say internet is basic web browsing(I agree) but average consumer acceptable internet use is Youtube music downloads, some cases constant connections and all that and for a company to advertise unlimited an no where state their opinion of acceptable use except some generic legal mumble ju mble that still doesn't really explain what the limit is, along with having dealers tell customer to use it for this stuff(I know you guys here don't but I have overheard sales reps in stores tell people to do this stuff anyways) and then have the company come back complaining that their network is being abused and will need to more strictly enforce caps and limits is kind of useless. Put a cap out there or make a list that is easily read and understood by average people as to what they can and cannot do.