Reply With QuoteAnd people use to think I was kidding when I told them I called Sprint at 3am and the guy that answered said "Yo Dawg, What's up?" I got too fed up with the non-existent service and went to T-Mobile.
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Phone Collector
I had a problem with my phones battery and Sprint sent me an entire new phone. The old phone was returned to Sprint earlier this week, and SURPRISE, they treated it as a return and cancel, rather than an exchange and turned off my service. They did turn it back on after I called them, and thank goodness I didn't need it for an emergency situation.
That is so unacceptable that if I hadn't already canceled my Verizon service, I would have dropped Sprint like a hot potato. I thought that the complaints about Sprint service were exaggerated, but there is a definite pattern here.
Why yes, that is a bag phone
And people use to think I was kidding when I told them I called Sprint at 3am and the guy that answered said "Yo Dawg, What's up?" I got too fed up with the non-existent service and went to T-Mobile.
Why yes, that is a bag phone
I've never had the experiences described above.
I've climbed a cellphone tower
Sounds more like a rep looking for a faster way out of a job.Originally Posted by Rodville
WI've been with Sprint since 3/99, and never incountered such a ghetto rep like that, and I have called many time for myself, and other.
My screen is bigger than yours
Wirelessly posted (Centro: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D062; Blazer/4.5) 16;320x320)
There are definite problems with customer service though people here claim it is better. I have t-mobile thru work and they are way better than sprint at cs, that's not exactly a secret....then again t-mobile has the slowest data in the world and I use 3g more often than I call customer service.
Guilt Is A Useless Emotion
I've climbed a cellphone tower
Well, if it was 3AM and the dude could fix my problem then I would be just fine with being called a Dawg. Or even a Dog. Or a Cat.
I have a blue tooth
LMFAO!
I am looking to take over a former *Centennial Wireless* Account that was converted to *VERIZON*. Preferably one with a data card, but I won't discriminate if it's a voice plan with a dumbphone/smartphone/whatever. If it's a former Centennial Account and is now a VERIZON account, but still has the Centennial Plan on it, then I AM INTERESTED!
FINALLY reached my 6,000th post on Monday February 28th, 2011 at 2:23 A.M. EST.[/B][/SIZE]
I've got more phones than fingers
Wirelessly posted (BlackBerry8300/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)
...this happened to me once, though not with Sprint, but rather AT&T.
Post Machine
Who in the world calls CS at 3AM?
I guess all the Dawg's in the world!
I've climbed a cellphone tower
Maybe they share the same CS reps?
"On the road of life, there are drivers..... and then there's road kill." -- Anonymous
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With all this 3 am talk, I'm thinking of that Hillary Clinton ad that talks about getting that call at 3 am...
I have a blue tooth
LOL, I'd rather have her pick up the damn phone than some of these idiots that Sprint hires!
retired
I find it amusing that I happened to be reading this thread at 3am PST (or is it PDT now? Whatever). I couldn't leave you guys without posting.
I shouldnt have had that Monster energy drink at 8pm....I'm still jittery dawg!
I've got more phones than fingers
So your battery didn't work and they sent you an entirely new phone, someone messed up and treated a return as a deactivation, and when you brought it to their attention they immediately fixed it. Oh, the horror. That's the worst customer service I have ever heard of...new phones and one call resolution...it doesn't get any worse than that!
Phone Collector
Hmm, good point if you're using your phone for a fashion accessory, rather than a business tool.
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