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Thread: I keep getting calls every night from a restricted number, how do I block it?

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    I keep getting calls every night from a restricted number, how do I block it?

    OK, for a few weeks now EVERY night I get a call or sometimes two from a restricted number. When I answer and say hello they hang up. It gets really annoying because sometimes they are late at night. Is there anything Telus can do? Because its starting to creep me out.

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    Call your local police departments non-emergency line and tell them that you are being harassed via telephone on a nightly basis.

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    get the # unblocked and post it here.
    On contract terms and responsibilities and getting the right information:

    When youre talking about signing a contract for 3 years that will in the end may potentially cost you 20x X number of months you really should do everything to protect yourself.

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    Quote Originally Posted by mitts2010
    OK, for a few weeks now EVERY night I get a call or sometimes two from a restricted number. When I answer and say hello they hang up. It gets really annoying because sometimes they are late at night. Is there anything Telus can do? Because its starting to creep me out.


    do u have a regular phone or a smartphone.? whats ur phone model

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    foward your call to 911. Then the guy would learn a lesson.

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    Quote Originally Posted by DerekToronto
    foward your call to 911. Then the guy would learn a lesson.
    Ahaha that would be hilarious. Do it )

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    Op: Do you have a nice number? I had a nice number before and people would call me about tours! lol

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    I here also got the same problem

    ... its annoying, i get all sort of call from number starting 18374 something like that

    I pick up and all the time some indian or whatnot ask me some strange name

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    Quote Originally Posted by mitts2010
    OK, for a few weeks now EVERY night I get a call or sometimes two from a restricted number. When I answer and say hello they hang up. It gets really annoying because sometimes they are late at night. Is there anything Telus can do? Because its starting to creep me out.
    How long have you had your number if you dont mind me asking? Is it a fairly new activation? If so maybe the number wasnt recycled properly thru the number pool and they arent pranking you they are pranking someone else. Your best bet would be to call client care and ask them if anyone else has had this number before you and if they had ask how long it had been dormant before you got it. if it is a short ammount of time request they change your number for you due to harassment.

    Hope this helps
    TELUS /Koodo Super Moderator
    Lounge Super Moderator

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    i was gonna suggesr if he has a smartphone he can get one of those programs that will automat5ically filter calls for him

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    Might just be those numbers about survey.. I got a few myself.. whenever I would pick up, some guy was talking to me in spanish and asked me to press 1 for this 2 for that..
    Called Telus about it, and they said it was a known problem.. 2 weeks later it stopped..

    Then, about hm 1 month ago, same thing but, from a language I didn't recognize.. did the same thing, called Telus, again, known problem and it stopped..

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    If you call CSR right after the you received the call in question, can they track it down?

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    someone at the phone company can but they won't and even if they do, they won't tell you what the number is

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    I think If it is going to a situation that you cant take it anymore. Call your customer service and ask them to change your number to a new # (not a recycled one) Tell them that its a harassment issue. Otherwise they will try to charge you with a $ 25 service fee.

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