tell me about it. the cost of a new car, for a few hundred mbs of data... with no warning as the bill got higher and higher... and the thought that its possible a fido rep sold them with dreams of unlimited usage (minus all the stupid fine print to catch the customer).Originally Posted by tomtomtom
Why dont we get some contact info from those who have had high bills and get the media involved. If you want anyone can PM me the contact info and I can get it to my colleagues (I work in the media ) While there are some reps (on here mostly) that do know the rules of the plans and sell them as such, there were many that either just wanted to make a sale or didnt have the proper training (in both cases, fido is at fault). and at the same time, the story can educate the others as to the actual rules and fine print to watch out for.
the bad publicity really scares the public to think more than twice before going to that company. I know many who look at bell as scammers (even tho they dont even know half of the story... they just heard a bit of the headline and made their opinion) Rogers/Fido should be careful with this stuff. You can buy millions of dollars in ads and wreck it all with one bad news story.