Retention and Plan Deals: Look what I got!

[koolin]

nelly_85, WolfDV, hlouie, 905fcuk,

your posts have been deleted, I'll make the text BIGGER for you guys.

I have just gone through this thread and moved posts that should have been in the advice thread over to there.

THIS THREAD IS FOR POSTING YOUR PLAN AND SEEING WHAT OTHERS HAVE, IF YOU HAVE A QUESTION PLEASE USE THE ADVICE THREAD.

[Smoove-E]

First off, let me say that Telus and the peeps at LNR rocks!!!

Just got this today

Super Talk 10 in Montreal

250 mins
Evening and Weekends starting at 6:00pm
Unlimited Messaging for free (Valued at 15.00)
15.00 Unlimited Data (Web, Email, IM)
Caller ID and VM

3 years contract with a free Blackberry Pearl

10.00 + 15.00 + SAF + 911 + Taxes = WOW!!!

Why did I get this awesome plan? Been with Clearnet since the 90's and have multiple lines with Telus and pay your bills on time!!!

Pays off to be loyal and polite to the nice peeps at LNR!!!

[Bradford29]

I am a heavy user...

$40 - 1000 daytime
$15 - unlim email and web
$15 - Unlim Canadian LD
$10 - Business Bundle w/ 25 VM

Free:
5 pm Nights and weekends
Telus to Telus Calling
2500 Text msgs

[Gnome187]

been with telus since the clearnet days,


epp 17.30

200 + 100 extra DT minutes
e + w @6pm
free incoming
T2T LD
cID, cConf, cWait
vm3
100 txt

$15 unlimited data plan

17.30 + 15 + 911 + SAF + tax = 45.15

[Kingblackbolt]

Ok, my friend just got a 50$ plan: 700 minutes, e&w, and he only has to pay system access fees for a year!!? Is that even possible? and he can just switch plans after a year.

I was offered the same kind of plan as well just yesterday for both my partner and myself. I called 4 times in 2 days and the first three offers were OK but the 4th time was the charm! I explained that I am with Rogers and still under contract for 7 more months and she offered us this plan:



$45 plan

Rate Plan:
- 700 anytime mins
-unlimited evenings and weekends starting at 8pm until 7am
-call waiting
-conference calling
-voicemail
-telus to telus
-1st yr 100% discount on rate plan
-$140 bill credit, to compensate for termination fees with rogers



Rate plan $45 -$45
Ulimited Net $15
SAF $7.70

Total for first year $22.70 plus tax


The best part is I can at any time switch to a cheaper plan with no penalty and keep my $15 a month unlimited internet add-on. I was even offerd a corporate type EPP plan that I can switch to that will be noted in my account... BYE BYE ROGERS! Hello HTC Diamond!

[Splintered-Cell]

EPP - Modified

300 daytime minutes
Unlimited weeknights/ weekends (weeknights from 6pm)
Call display/ ID
Voicemail
250 outgoing texts/ unlimited incoming
75 mins Canadian long distance

3 yr contract /w phone upgrade to Blackberry Pearl ($0.00 w/out data)

Out the door monthly cost: $28.25

[blakkmoon]

I just want to make a quick statement about something i found out by mistake.
L&R is not just for phoning and trying to get a great deal.
They are regular CSR's as well.
Maybe it's just me, but I did not realize this at first.

One day after getting my invoice from telus and finding a bunch of screw ups....
I was trying to call them on the regular CSR line...
My wait time was over 20 minutes...
Once i got connected, I first got someone who was obviously new.
He was completely useless. ( not his fault, but not what I needed )
I hung up, called back, waited 30 minutes, then got bumped.
Did it again, waited my 20 min, and got booted again.

OK, i had enough!!
Didn't want to - but I used the L&R #.
No waiting.
Got a rep right away.
Rep was very helpful.
Fixed my bill.
Made sure that some stuff I was being charged for was removed.
And actually changed something on my plan that I was told I was going to have to pay for, and gave it to me for free.

Then helped me to add my new plan to my 3rd line and change a couple things to suite that one. This ended up saving $15 a month on that line.

The bottom line is that if ever have anything that I need help with, I will now only call L&R.
Let the general public sit on hold and deal with 1 st line csr's.

[M2k9]

I am a brand new customer to telus, just signed a 3 year with them this week and i got this from a little sweet talking and motivation with LNR

Employee Price Plan $17.30/month

250 daytime minutes + 100 additional daytime minutes + Caller Display 3 Years Free + Unlimited Incoming Calls 3 Years Free. + $30 Unlimited IM (MSN, PIN to PIN ), E-Mail & Data + Free after 6 pm + Unlimited Text Messages Incoming and Outgoing + SAF (System Access Fee & 911) + Taxes = $58.13

[sushilover17]

I may or may not be sticking with Telus because apparently their Instinct capabilities are crippled, but this is what I got if anyone else wants to negotiate:

4 years with Telus

For $17.30 + tax/month:
- 300 daytime minutes
- unlimited evenings/weekends starting at 6pm
- caller ID
- voicemail 10
- unlimited text
- unlimited mobile browser
- system access fee
- handset swap fee

I have to say that Telus is pretty good in what they might be able to offer so it's always worth a shot on asking for these things. What was annoying was that they weren't so willing to budge on any smartphones, but if you're going for a normal PCS phone, then there's more leeway.

It probably helped that I have a good corporate plan with Bell that I was able to get Telus to match! :P

[Splintered-Cell]

I agree sushi

Also, edit from my previous post:
At the Telus store they said I could get free phone upgrade (blackberry pearl) with pay per use data.

After I got the phone, a few days later, I decided to phone up retentions one more time to confirm my plan. Long story short, they could not "unlink" data from the smartphone. So, after quite a long time on the phone, I was able to squeeze an unlimited data plan for 15.00. So, my plan looks like this:

-300 daytime minutes
-Unlimited weeknights/ weekends (weeknights from 6pm)
-Call display/ ID
-Call waiting/ conferencing
-Voicemail
-250 outgoing texts/ unlimited incoming
- 75 mins Canadian long distance
- Unlimited data (browsing, email, etc - normally $30.00 plan)

$45.00 all in

on top of that, I got the $25.00 initial activation (phone upgrade) waved and 50% off my base plan (i.e. $17.00) for 3 months.

[ikd]

Look at my sig

[Spaceplane]

I got 2 blackberry for mike after 6 month they switch me to telus for free with 2 htc touch for free

got
550 min outgoing call
with unlimited incoming call
night and weekend unlimited after 6 pm
with evoluate voicemail 10 message
250 text message
my five
50$
unlimited data and mail plan
15$

total : 60.00$ + saf/911 charge + tx

I think it's not that bad

[arkguy]

Recently got:

700 minutes
unlimited evenings/weekends (after 6)
unlimited incoming
call display
call forwarding
call conferencing
VM 25

for $40.00 + SAF + taxes

on 2 phones. One phone is a blackberry, also has $15 unlimited personal email and IM (the old one)

[dmwiggi]

I just migrated my PnT to a one year contract....I think I did pretty good:

Your Choice 25
Includes:
- 150 minutes
- Unltd early night and weekends
- Unltd local calling for 4 months

Granfathered Spark 10
- 250 txt msg
- CID
- VM
- Web browsing to partner site (had this over ridden)

Also for the duration of my contract (for free no less):
- 50 bonus minutes per month
- My faves National
- Unltd Web browsing

$25.00 + saf, e911+taxes!!!!!!!!

[bmER]

Telus customer 3 years

200 minutes (per second)
Unlimited Incoming
Unlimited 7pm-8am
Unlimited Telus 2 Telus
My Faves 5 (local)
100 Can LD
Call ID
Voicemail 3
100 Text (unlimited to recieve)
800 China /w -$5 every month for 2 years

20+SAF+911