Retention and Plan Advice: What do you think of... / How do I get...

[mikeovi]

My gf has been with telus for 4 years and she's currently on month to month voice on the CDMA network. She wants to move over to the new HSPA network with a smartphone.

I'm wondering if this is possible to get:

Plan
200 Weekday/Unlimited evening weekends
My 5 Canada (although My5 local is good enough)
6PM early evenings
Unlimited text
Caller ID, VoiceMail
500 MB

all for $53+tax?

Hardware
HTC Hero for $49.99?

Does this seem like a far fetched deal?

Right now I'm with Rogers and I'm able to swing the same deal over at Rogers but with a HTC Magic for $0 + admin fee.

[icemasta]

I'm on CDMA and I called them and asked for the 250 text msg plan for free they said sure no problem. Maybe the person you are taking it over from can call and ask for it?

I took it over already last week already.

Did you call just the normal Telus number, 416-279-2532 when you asked? Thats where I've been trying. Or did you call LnR?
Do you think they'd say no because it just my first month with being with them after the takeover?
The number for LnR is 1-877-279-3100 right?

I mainly want the text for now so I dont have to pay for incomming texts which is unfair, but it is a legitimate reason. So when I called Client Care, the rep told me there was nothing on my account that give any amount of text for free. So I guess I'll try calling LnR.

[k3N70n]

What do you guys think of this plan:
- 200 daytime minutes
- Evenings and weekends starting at 6pm
- Caller ID/VM3
- my5 national
- Unlimited text messaging
- 500mb data

$57/month + tax = $65

Or $15 more/month for 1GB data and 300 daytime minutes. Do you think I could squeeze an unlimited incoming calls as well?

This is not bad, but definitely not amazing either.
Compare to the offer I turned down which is quite similar to yours but $11 less:
350 anytime minutes
500 MB data
early evenings and weekends starting at 6
unlimited incoming
unlimited texts
caller ID
voicemail 10
3yr. pricing on a new phone
$54 total (including taxes/nosaf/extraButtrape/etc)

If I were you I'd try to negotiate the price of what you have right now down to $50+tax first. Then get them to throw more minutes in after you're happier with the price. I've found that they'll throw minutes around without much difficulty, but not data. Unlimited incoming shouldn't be too hard.
YMMV

[cdnNick]

I took it over already last week already.

Did you call just the normal Telus number, 416-279-2532 when you asked? Thats where I've been trying. Or did you call LnR?
Do you think they'd say no because it just my first month with being with them after the takeover?
The number for LnR is 1-877-279-3100 right?

I mainly want the text for now so I dont have to pay for incomming texts which is unfair, but it is a legitimate reason. So when I called Client Care, the rep told me there was nothing on my account that give any amount of text for free. So I guess I'll try calling LnR.

I talked to client care when I was activating my new phone, and asked them about the free text that was offered the last time I called. They said there were no notes, so I got transferred to LnR who set it up, LnR originally offered it to me. Now I have no idea how they treat ppl that take over an account since I have a long history with them. Call LnR and ask it doesn't cost anything.

[mikeygt]

This is not bad, but definitely not amazing either.
Compare to the offer I turned down which is quite similar to yours but $11 less:
350 anytime minutes
500 MB data
early evenings and weekends starting at 6
unlimited incoming
unlimited texts
caller ID
voicemail 10
3yr. pricing on a new phone
$54 total (including taxes/nosaf/extraButtrape/etc)

If I were you I'd try to negotiate the price of what you have right now down to $50+tax first. Then get them to throw more minutes in after you're happier with the price. I've found that they'll throw minutes around without much difficulty, but not data. Unlimited incoming shouldn't be too hard.
YMMV

i think the guy said $54 everything in. So.... he's probably paying $47 before tax.

I think its a good deal. Congrats

[barf]

How soon can you call L&R?

Friend got a new account last October but it is crappy Your Choice 25: 100 min + 50 bonus, 1000 outgoing text (chose text instead of double minutes), and 9pm nights. $25+911+SAF+Tx

[Tony2468]

my old plan was similar; $40 700min, $15 ult data, $15 ult Ld, aswell as the rest of the freebies. (+ SAF & Tax)

now, my cost is just $30 + $30 + $15 + tax

to let them renew me I would NOT let the monthly cost go up at all on this phone; aswell they had to still match (or exceed) my company's bell corp plan.

in the end, my bill is *slightly cheaper than before, but I gave up 100 daytime minutes (that i didnt use anyways), and exchanged my unlimited data for just 1gb

but ...... now all my devices are on the HSPA network!

the future is friendly!

At what price did you get the Milestone?

[WolfDV]

At what price did you get the Milestone?

i ended up buying 2 phones that day.. when i resigned i picked the bb9700 at 3yr pricing for 149 (this replaced my old telus bb curve).. and ordered the milestone from the teamstore at 509 (this replaced my old bell htc touch)

the bb9700 is being used with my very nice telus rentention plan

the milestone is being used on my bell enbridge plan + unlimited data

[Himilaya]

Anyone care to help me get a better deal or plan? Ive been with them since 2002. Right now I have the
Samsung a523, and this is what I have:

Rate Plan:

Sweet Deal 25 - 6pm Night&Wkd

Added Services:
5pm early nights & wkds
Messaging 250
Detailed Billing
Caller ID
Browsing $10 3yrs free

for the price of $42.50 a month.

I want to upgrade to a Data Phone, but I hear they are very expensive, the iphone for example. Is there any way I can get these plans cheaper? I would love and iphone, but its way to high.

[wenyen]

Anyone care to help me get a better deal or plan? Ive been with them since 2002. Right now I have the
Samsung a523, and this is what I have:

Rate Plan:

Sweet Deal 25 - 6pm Night&Wkd

Added Services:
5pm early nights & wkds
Messaging 250
Detailed Billing
Caller ID
Browsing $10 3yrs free

for the price of $42.50 a month.

I want to upgrade to a Data Phone, but I hear they are very expensive, the iphone for example. Is there any way I can get these plans cheaper? I would love and iphone, but its way to high.

Browsing on your plan will not work with iPhone since iPhone is a smartphone. Smartphones have their own plans.

If you want to keep your current features, I'd suggest you buy the phone outright. That why you can keep your basic voice features and won't get charged for data. But you will lose your browsing.

[Himilaya]

What do you mean by "buy the phone outright"? Buy it for the full price? As in the a new smartphone? How would I be able to keep my basic voice features, won't I be forced to create a new plan like a Clear Choice to be able to have a smartphone? I thought thats how Telus worked...

[wenyen]

What do you mean by "buy the phone outright"? Buy it for the full price? As in the a new smartphone? How would I be able to keep my basic voice features, won't I be forced to create a new plan like a Clear Choice to be able to have a smartphone? I thought thats how Telus worked...

There are several cases on this forum where people just buy an hspa card from telus and transferred their cdma plan to hspa without much issues. The only problems that they usually have is with the unlimited browsing. Which doesn't apply in the Telus HSPA world.

Yes, buying it outright means to get it full price instead of signing a contract. Then you can get an HSPA card and transfer your account to that. That should be no issue with your VOICE plan. Not sure about data and browsing.

Good luck!

[dongo]

My work is offering a Bell Corporate plan. Does anyone think that Telus would match or beat the $17.30 plan?
-300 anytime minutes
- free unl nights and weekends (6pm -8am)
- free msg center
- free call display
- call waiting, conf calling, call forwarding and detailed billing
- waived activation fee
- per second billing (after first minute)

to add data plane from $25/mo 500 MB of Data.

Thinking of transitioning into the world of Data.

[dongo]

...oh ya.....forgot..
-free 250 text (outgoing), unl incoming
-free bell to bell
-NO SAF

[tysonb]

I am currently in a BB plan 150- family plan with my 5 and bonus of double daytime minutes. I am a year and a half into my contract with another phone on the family plan and an old plan for another household member. My daughter dropped the BB in the toilet where I found it marinating for about 3 hours after searching the rest of the house for it

I now have an iPhone that ~can now be used on the Telus network~

I checked at the Telus store, and it seems that if I change over my plan to an iPhone I can get pretty much the same, but the bonus minutes would go away. I can't work with just 150 minutes, and I don't want an increase in my bill.

Suggestions?