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Thread: Virgin Mobile Employees & Dealers

  1. #16
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    Quote Originally Posted by i'mkindabigdeal
    Well for the most part i know above the age of 18 for leagle reasons in best. beyond that just be out going and people frendly.

    dose anyone else who is at a mini store hate telling people about the $10 prepaid plan?
    I tend to stear them clear of that plan doesn't really make sense. Anyone who that plan would make sense for I get them on a contract instead.
    HIGHEST IN CUSTOMER SATISCFATION with prepaid wireless service 3 YEARS IN A ROW!

    FLICK OFF: Making the world a healthier place!

    Virgin Unite: Making the world a better place.

    It's not the bottom line that counts it's the moral one. Which side do you stand on?

    NOTE: The Views expressed within this user ID does not reflect the views of VMC rather the views of the Rep. Any information contained in posts under this user ID are not official or acknowledged by VMC.

  2. #17
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    Quote Originally Posted by virginmobile806
    I tend to stear them clear of that plan doesn't really make sense. Anyone who that plan would make sense for I get them on a contract instead.

    I'm the same. It's really only a useful plan if you're using several hundred minutes a month (more then 250, if my math is right), at which point a contract is usually a better deal:


    $10/mo + 250 minutes at $0.10/min = $35
    $20/mo for 200 minutes + 50 minutes at $0.30 = $35
    MyCREW25 + BSP = $35
    MyTIME25 + BSP = $35

    The $0.40/day plan, tho, seems to be one of the most popular with us. Which is odd, considering it's pretty much the $10 plan, but slightly more expensive and flexible.
    I do not speak on behalf of my employer. My thoughts are my own.

  3. #18
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    Well my time kills the $10 dollar plan. but people will allways be cheep and ask about it. On top of that most other providers sell a ten dollar card so people are allways asking bout it.

  4. #19
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    the 10 dollar plan is cheaper for people who talk 60-90 minutes a month as well

  5. #20
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    Quote Originally Posted by i'mkindabigdeal
    Well for the most part i know above the age of 18 for leagle reasons in best. beyond that just be out going and people frendly.

    dose anyone else who is at a mini store hate telling people about the $10 prepaid plan?
    YES! people dont understand that they're not getting $10 at 10c a minute, but they pay $10 and THEN get 10c a minute. (better than 30c a minute). I suggest it usually to people who are heavy in thier daytime talk (over 200 minutes in the daytime or I would switch them to the 20 plan). When I explain that it's 10dollars then 10c they usually seem a bit turned off, so I just take out a pice of paper and calculate it for them, and they understand that after 150 min they are saving 20 cents a minute. (30c a minute plan vs 10$ for 10c a minute plan). SEE? it is confusing isn't it

  6. #21
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    Well lets hope if and when new plans come out they get rid of the $10 plan so we never have to explain the damm thing again.

    Rep: .......so the $20 would proably be best.

    Customer: But wouldn't that $10 plan be cheaper.

    Rep: Well no because it could cost you a minimum $25 a month for 150 minutes

    Customer: Huh?

    Rep: You pay $10 to get the super low rate now you have to top up say the minimum $15. That's $25 for 150 minutes where the $20 plan gets you 200 minutes

    Customer: I don't get it?!?! Isn't that false advertising?

    Rep: Arrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr rg!!!!

  7. #22
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    It took me a while to understand this plan myself as a consumer it isn't put in virgin literature so that its easy to understand. But it is cheaper for people who talk 60-90 minutes where it would cost 10+6-9=16-19 where the 30c a min costs 18-21 for the same minutes and then its cheaper after 215min in the daytime and up. Where someone would pay like $80 at rogers for 600 anytime minutes + pay saf and 911 and vm and cd so its a lot cheaper for that same 600 min.

  8. #23
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    Quote Originally Posted by virginmobile806
    Well lets hope if and when new plans come out they get rid of the $10 plan so we never have to explain the damm thing again.

    Rep: .......so the $20 would proably be best.

    Customer: But wouldn't that $10 plan be cheaper.

    Rep: Well no because it could cost you a minimum $25 a month for 150 minutes

    Customer: Huh?

    Rep: You pay $10 to get the super low rate now you have to top up say the minimum $15. That's $25 for 150 minutes where the $20 plan gets you 200 minutes

    Customer: I don't get it?!?! Isn't that false advertising?

    Rep: Arrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr rg!!!!

    Sounds so familiar. lol

  9. #24
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    Just wondering:

    Is there anyone on HoFo who work's for VMC in a capacity other then "Mobile Specialist"? You know, like some operators or Mavericks or such lurking about?

  10. #25
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    Quote Originally Posted by Amanda*
    I work at mini store 813 in the Cambridge Centre.
    Awwwe i miss 813!!
    I work at 808.. asst. manager

  11. #26
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    Quote Originally Posted by PhoenixEnigma
    Probably not the same at all. Basically, I was refering to being done secondary school (which, here, is finishing grade 12, or getting your GED (graduate equivelent degree?)). To be honest, I can't see why you'd really need that, tho - it's not a hugely demanding job. If you've got the interest and such to be here on HoFo, you're probably in good shape as far as qualifications go. As I said, tho, I believe hiring policies are determied locally by the operator of the kiosk, and not nationally by VMC, so it could be radically different there.

    I can't see age being an issue, as long as you are old enough to be legally employed and are otherwise a suitable employee. Again, tho, probably determined locally, so YMMV.

    FYI, I think there's usually just one operator per city (or maybe even larger area?).
    i work with ppl who are still in highschool at the mini stores so a OSSD or GED isnt ness.

  12. #27
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    Quote Originally Posted by Arual
    Awwwe i miss 813!!
    I work at 808.. asst. manager
    We miss you too!

  13. #28
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    Thumbs up

    I've been reading HowardForums for a while now and I finally decided to register...
    Just so I could represent V-Ministore in Edmonton #821

  14. #29
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    So what does everyone think of the new changes, both to the in-store phone lineup and the new plan? What kind of feedback are people getting?

    Personally, I'm very happy to finally see a nice wide line up of phones, expanding both the high and low ends. The new plan is nice, too, and I think it will be pretty popular.

    That said, I'm EXTREMELY dissapointed that there are NO changes to the prepaid plans. Regardless of what may have been said, I'm starting to feel that prepaid, has, indeed been abandoned.

  15. #30
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    Quote Originally Posted by PhoenixEnigma
    So what does everyone think of the new changes, both to the in-store phone lineup and the new plan? What kind of feedback are people getting?

    Personally, I'm very happy to finally see a nice wide line up of phones, expanding both the high and low ends. The new plan is nice, too, and I think it will be pretty popular.

    That said, I'm EXTREMELY dissapointed that there are NO changes to the prepaid plans. Regardless of what may have been said, I'm starting to feel that prepaid, has, indeed been abandoned.
    I agree with you 100%. I am very happy that we have the high end and low ends. The text and talk is great...people are liking it.

    I am still hoping that we get some changes to pre-paid as well. I would love unlimited text for sure.

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