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Thread: Reset voicemail password

  1. #1
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    Reset voicemail password

    How do I go about resetting my voicemail password. I don't remember it and I have a message I can't get to...

  2. #2
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    Call customer service - they don't have access to it, but can reset it for you...
    Is This Thing On??

  3. #3
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    Customer service can easily reset it for you. Takes 2 minutes...
    militaryprepaid.com

  4. #4
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    Thanks..CS got it reset. I just thought there might be a way to do it on my own. Guess not.

  5. #5
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    You can reset it through My Account by disabling and enabling the voicemail feature.

  6. #6
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    Quote Originally Posted by 3c3
    You can reset it through My Account by disabling and enabling the voicemail feature.
    Doing this would have erased the message that he was attempting to hear...

  7. #7
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    Quote Originally Posted by TheSilentOne
    Doing this would have erased the message that he was attempting to hear...
    Oh, nevermind then. I think with my previous provider, resetting the voicemail password meant losing the stored messages.

  8. #8
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    Quote Originally Posted by 3c3
    You can reset it through My Account by disabling and enabling the voicemail feature.
    what is the default after doing this? I have been searching the forum for 10 minutes and can't find anything.

  9. #9
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    There is no default password. Call your own number and get into voicemail to initialize it.

  10. #10
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    it keeps asking for a security code, even after disabling and enabling the voicemail feature. I guess I'll have to call support.

  11. #11
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    ARGH! I have been trying to get a hold of CS for 2 hours now, and keep getting the "all circuits are busy" message. This is ridiculous.

  12. #12
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    Maybe open an online ticket asking them to reset your password for you to save a call.

  13. #13
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    thanks, I finally got thru. Once I actually got through, I was only on hold 10 minutes. It seems like they just need to add capacity to their phone switch.

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