Grandfathered $5.99 T-Zones Data: Discuss All Related Questions Here ONLY

[Scottish Skyedance]

5.99 works ok on s60.... ( donot how long)
I had 20 $ internet since 2003 and changed to VPN plan.. when they had lowered the price in 07..

However, in Oct 2008, when I added the 5.99 plan to other 2 lines.. CSR/system without MY CONSENT flipped to APN2 plan.

I had to pester CSR for explanation, but never got hot spots back...

I have ticket opened since Nov 08, and will wait till April /May , when belt tightening for Data occurs, then swim to ATT.

too bad ATT is not that good this time
since I do tether a lot (a few GBs), that I keep using VPN, and I can access ALL 4 APNs
I know T-Mobile honors well grandfathered stuff, I read some cases, hopefully it won't happen on me, because it's not easy to go elsewhere
but if MetroPCS has LTE with 4G SIM supported, and ISP data, this'll be another story

[libran28]

How is ATT data for family ?

too bad ATT is not that good this time
since I do tether a lot (a few GBs), that I keep using VPN, and I can access ALL 4 APNs
I know T-Mobile honors well grandfathered stuff, I read some cases, hopefully it won't happen on me, because it's not easy to go elsewhere
but if MetroPCS has LTE with 4G SIM supported, and ISP data, this'll be another story

[Scottish Skyedance]

How is ATT data for family ?

currently I have ATT prepaid for both voice and data for backup purpose
2G voice quality is sub-par (a lot of cluttering) at best
3G data on 850 is nice though, but I want to find unlimited tethering solution without getting caught (and I use few GBs a month)

[libran28]

Did u try Connect PC to Web via Ovi Suite on s60 NAM editions ??

I tried it with T-Mo and WAP APN ( not EPC) and could browse full internet on laptop ( of course on TMo EDGE)

currently I have ATT prepaid for both voice and data for backup purpose
2G voice quality is sub-par (a lot of cluttering) at best
3G data on 850 is nice though, but I want to find unlimited tethering solution without getting caught (and I use few GBs a month)

[Scottish Skyedance]

Did u try Connect PC to Web via Ovi Suite on s60 NAM editions ??

I tried it with T-Mo and WAP APN ( not EPC) and could browse full internet on laptop ( of course on TMo EDGE)

I can't test it as I have full service already on ALL 4 APNs, even proxy applied

[bigjoe87865]

I dont know whats wrong, I already had Tzones... and my g1 wouldnt connect to the web on it (after the activation stage) my browser didnt work.. nothing did... unless I was on wifi.


I called them..transfered the tzones to another line so I wouldnt lose it and signed up on the g1 data plan


any suggestions?... I followed a guide on the android community that told me which specific proxy numbers and port and apn names to put in.

and my MMS wouldnt work either until i got the G1 plan)

---


btw.. will the $20 total internet plan work either?

[libran28]

I meant ATT Media Net plan on your ATT SIM... I have tested it on TMo network..

I can't test it as I have full service already on ALL 4 APNs, even proxy applied

[Scottish Skyedance]

Wirelessly posted (HP 211 and SE Z780: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.7))

I meant ATT Media Net plan on your ATT SIM... I have tested it on TMo network..

I can't test it as I have full service already on ALL 4 APNs, even proxy applied

I have no problem tethering directly with ATT Data, no additional app req'd

[skaroger867]

i tried to add this via an online chat to no avail. he (Robert C) told me it was not a promo code and that it was just what they entered to add the t-zones.

ill admit im a little upset, all he did was offer me the current web services, which i am not interested in. paying ten dollars for limited web on a phone where i can not even use opera mini (t mobile beat), thats ********.

any suggestions? should i try it online again or just call in?

[DlOaDkGeErRsS]

Try, try again. TZUNL599.

[jobber99]

just called, was shot down. CSR said "this is an internal code" and pretty much said no.

[DlOaDkGeErRsS]

Man that sucks, when I did it I got it on the first try on a new account even. You have to be persistent. If you get shot down try again. Good Luck!!!

[Antenna]

T-mobile has moved my $5.99 data over 3 times now. I love my T-Zones, best data plan EVER!

[skaroger867]

i am in the chat now and the lady is telling me that it can not be added to my account due to my rate plan and that i would not be able to use it with my handset, what the fuk is this?

i have a grandfathered plan that im keeping cause i like it, i regret letting t zones go but im not losing my plan.

[skaroger867]

this is my battle right here. i didnt even need the code

i used my middle name to start the chat so the part where she is asking if im an authorized user, that is what it is referring to. also 2007 is when i had the account taken out of my dads name. i used it for three to four years before that.

also anyone think the online chat is slow?














Please wait while we find an agent to assist you...
You have been connected to Agnes B.
ME: hello
Agnes B: Thank you for contacting T-Mobile Chat. My name is Agnes and I will be delighted to assist you today.
Agnes B: Hi Adam. How are you today?
ME: im doing alright
Agnes B: That's great!
Agnes B: I understand you have concern regarding your T-Zones.
ME: yes i was in a store recently trying to add the feature
Agnes B: May I know the specific problem you have with regards to T-Zones?
Agnes B: Oh, you would like to add the t-zones feature.
Agnes B: Am I right?
ME: yes
Agnes B: My pleasure to add this feature for you.
Agnes B: Would you mind if I put you on hold while I process this one?
ME: no problem
Agnes B: Thank you for patiently waiting.
Agnes B: Adam, as I have pulled out the account, I noticed that you are not an authorized user. I do apologize but we cannot make any changes on the account unless the primary account holder or authorized user requested us to do so.
Currently experiencing network delays, one moment please....
Agnes B: Please be advised to let the Primary Account Holder to contact us with your concern. However, if you wish to be added as an Authorized User on the account, please let the Account Holder to contact us.
Network connection re-established.
ME: what do you mean? i had the account switched to my name a while ago
Agnes B: However, it still showing a different billing name that is why we cannot process yet your requests.
ME: does it show wendell?
ME: because thats me
Agnes B: Oh, Sorry.
ME: its fine adam is my middle name i usually go by it
Agnes B: I'm really sorry. I thought its a different person that is why.
Agnes B: I’m going to put you on hold again. Will that be fine?
ME: i understand. thats fine
Agnes B: Thank you.
Agnes B: Thank you for waiting.
ME: its no problem
Agnes B: As I have checked your rate plan, the t-zones feature is not an included.
Agnes B: However, may I know your handset make and model for us to check other feature that goes same as the t-zones feature.
ME: i have the samsung beat
Agnes B: Thank you for the additional information.
ME: ok
Agnes B: Adam, I do apologize however, your rate plan doesn't support the t-zones feature even the web2go and even if I add the feature on your account, it will not still work on the handset.
ME: but i used to have the t zones feature and it worked just fine
Agnes B: Is it on the same handset that you have right now?
ME: yes
Agnes B: Adam, the t-zones feature is not suited on your current rate plan and this will not work if it is added on the account.
Agnes B: I do apologize for the inconvenience this has caused you.
ME: but when i got the phone they sold it to me, even with my rate plan
Agnes B: I do apologize if you were not inform Adam. I know how important for you to be able to use this feature; however, it will cost you something that you can not use if it will be added on the account.
ME: can you add the t zones on my account for argument sake. and if it dont work i can just remove it
ME: ?
Agnes B: I'm sorry I keep you waiting.
Agnes B: Adam, please be advised that I have tried adding the feature but our system will not allow me to because it is not an optional feature for the rate plan that you have.
ME: is there someone else i can talk to because i know ive had that feature on this phone before and that it has worked
Agnes B: Adam, sorry for the misinformation.
Agnes B: I was now able to add the feature on the account.
ME: and thats the 5.99 tzones
Agnes B: Please be advised that if the feature doesn't work on your handset, the charges are still valid because you agreed that it will be added.
Agnes B: Yes you are right Adam. It's $5.99.
ME: ok thank you
ME: how long does it take to activate ?
Agnes B: Is there anything else we can assist you with today?
ME: that was all i needed
Agnes B: It was already added, please allow up to 24 hours for the changes to take place.
ME: ok thank you for your time
Agnes B: Thank you for being a loyal T-Mobile customer since 2007. We truly appreciate doing business with you.
Agnes B: You’re welcome. It’s my pleasure to assist you.
ME: thank you
ME: have a good day
ME: bye
Your session has ended. You may now close this window.
Agnes B: Have a good day too!