Grandfathered $5.99 T-Zones Data: Discuss All Related Questions Here ONLY

[RAINIER]

Crap!
The rep said the only data service available on my grandfathered 500min family plan was $30.
That the $20 internet was not available for my plan.
Unless I can get $5 preferred web2go on that line, the phone is going back.
How long before the upsell message comes up if it doesn't work on tzones?

I just ordered two free Radars,(Windows phones) today and they offered the $10 or $30 internet plans. (I have the legacy Family Time Preferred plan with T-Zones on all the other lines.)

[cheaplikeafox]

I just ordered two free Radars,(Windows phones) today and they offered the $10 or $30 internet plans. (I have the legacy Family Time Preferred plan with T-Zones on all the other lines.)

They offered to let you use 10 web 2go for the radars? Does that work on those phones?

Sent from my MB525 using HowardForums

[RAINIER]

They offered to let you use 10 web 2go for the radars? Does that work on those phones?

Sent from my MB525 using HowardForums

No, it's not Web2Go. It's referred to on the order as "simple" data. I think it's the 200MB. Not sure. Won't know until the lines become active tonight or tomorrow. Will report back.

[twinight]

2 days and no upsell message on tzones with the radar.
I went to a corporate store and leveled with them. How I wanted a new phone, don't mess with tzones, used line addition opportunity to get new phone, etc.
The employee said that although the policy changed Aug 8, the data plan can be removed but it would be up to the store manager. So I got to speak with him and see what latitude he will give if he does have the ability to remove required data plans.
My boss was able to buy a dumbphone to get data plan removed a month ago, but he was at the retail store on the phone with T-mobile CS fighting tooth and nail with his hardship story while the store employees listened on the sidelines.

[jet1000]

I just ordered two free Radars,(Windows phones) today and they offered the $10 or $30 internet plans. (I have the legacy Family Time Preferred plan with T-Zones on all the other lines.)

Yes, about a month or so ago, the $10-200 MB plan and the $20 2GB plan are available for legacy plans. Previously the only option was the $30 5GB plan (unless you had retentions add a preferred plan.)

[Antenna]

No, it's not Web2Go. It's referred to on the order as "simple" data. I think it's the 200MB. Not sure. Won't know until the lines become active tonight or tomorrow. Will report back.

You had to remove T-Zones?

Sent from my HTC Incredible S

[DuggaD]

Just order the upgrades online and keep your old data plan. Do not call in or go to store because you will have to add expensive or limited data plan.

[RAINIER]

You had to remove T-Zones?

Nope. I still have T-zones on the original three lines. The new lines are the ones with the $10 internet.

Yes, about a month or so ago, the $10-200 MB plan and the $20 2GB plan are available for legacy plans. Previously the only option was the $30 5GB plan (unless you had retentions add a preferred plan.)

They must have different internet offerings for different legacy plans. The only one's they said I could have were the $10 or $30. ones. They didn't mention anything about a $20 plan.
(Off topic: Is anyone else showing eligible for 6 lines or is it just me? Rep said I could order another line and it shows on MyTmobile that I'm eligible for a sixth line. I think the system is just screwed up.)

[kool_maverik]

Just order the upgrades online and keep your old data plan. Do not call in or go to store because you will have to add expensive or limited data plan.

There was a report that that particular option does not work anymore because the 10$ simple plan gets added to the plan automatically even when done online. This is fairly recent (as of the last 1 month) but I have not see a confirmation to the above report.

[Antenna]

I agree, do not upgrade online, unless its a dumbphone if you value your T-Zones plan.

Sent from my HTC Incredible S

[lilcallaway]

If its still within the billing cycle, C/S retensions can revert it back.

Funny how the csr's tell you it can't be done and even the sups have the same response. And you know they're not pointing you to a plan that's under $10.
As of now, Preferred Phone First Web is still available. Added it to all three of my lines!

THANX HOFO!!!

[kool_maverik]

Funny how the csr's tell you it can't be done and even the sups have the same response. And you know they're not pointing you to a plan that's under $10.
As of now, Preferred Phone First Web is still available. Added it to all three of my lines!

THANX HOFO!!!

WHat is the Preferred Phone First Web plan?

[Antenna]

WHat is the Preferred Phone First Web plan?

The $5 web2go plan. It's sort of like T-Zones, but restricted to internet2 on unbranded devices

Sent from my HTC Incredible S

[DuggaD]

I recently upgraded online to Nokia Astound ( 2 lines) and kept $5web2go. I haven't seen a primary report of this plan or tzones being dumped without a warning. If this occurs, return the phone and call retentions to add back the old data plan. If you have a family plan with the old data plan still on other lines, this should be no problem. I would do this if there was another phone I wanted, but of course this is at your own risk.

[DuggaD]

Ok, I found a thread where a customer without a dataplan was slammed with data for buying smartphone upgrade online. He also had a family member call in to a csr which might have been an issue. I won't upgrade until somebody confirms you will not get your data plan yanked. Still plenty of cheap compatible phones on eBay without the two year extension of an upgrade.