Yeah, its almost Nationwide. Nothing working here except texting.
Location - Ann Arbor, MI area
Tonight i couldn't make a call. So after calling everyone on my contact list and getting the same message. I called Boost Mobile Customer Service and after i spoke with an agent she told me basically there are "improvements" to the network and that they hope it will not last into tomorrow. WTF kind of a improvement takes ALL NIGHT AND ALL DAY. It's ridiculous. What if i needed to call 911 (which i did call and got the same message)? YET i can send and receive text messages. And they seem to be UBER fast. Like faster than usual. If that's the improvement then SWEET! But considering Boost's past with the various posts on here...i'll not hold my breath, might die first before it happens.
Consider the following.
A cell phone network, consists of hundreds of data servers in racks in a data center, with hundreds of users and callers and variables.
If they are making a nation wide improvement, it will take a little time to process all the data.
All I can say is, lets hope by tomorrow, our phones work flawlessly.
2 Brand New Phones For Sale( i425t / i670 )
Boost Mobile Unlimited
Have a problem and need customer service?
Call 1-888-BOOST4U (1-888-266-7848)
Im guessing Nextel is down too?
And I am all for upgrades!
arp734: I have a 734 number too (but I'm currently in Central Michigan at the moment) and its not working either.
..Well I just tried calling at 12:13am (EST) and it worked. I hope when I wake up tomorrow morning everything is working as normal. Any idea what these improvements might be?
No idea, but hopefully capacity and texting improvementsOriginally Posted by techdude20078
But as long as its any improvements I will be happy.
Well as I just posted in another topic about the outage, I did receive this email from Boost Mobile Support about a minute ago:
Hopefully everything should be up and running. My phone seems to be working fine now.Hello,
We do apologize for the inconvenience but we do have a national outage at
the moment. We are aware of the outage and have our engineers working on
it. Please give it 48-72hrs for it to clear up. Once again we do
apologize for the inconvenience this has caused you. If you have further
questions please call 1-888-BOOST-4-U and any agent will gladly assist you.
Thanks for contacting us through boostmobile.com
Boost Mobile Customer Care
48 to 72 hours?! wow.Originally Posted by techdude20078
11:32PM CST: Successfully completed a call on my i425
Just did a master reset still nothing on my end here
My phone stopped working in San Diego, CA all the way from 4:30PM to about 10:00PM... I was going to call Boost, but I was at work and decided I would call later if it hadn't been fixed.
Stuff works great now... been txting like crazy with my friends... no delays.
P.S. All that worked during the "outage" for me was DC...
* 16: Moto X Pure 64GB Black
TM, Telcel, ATT
* 15: Note 3, ZE600, 2720
* 14: Galaxy Avant, Z600
* 12: GS3, 2720
* 10: BB8350i, 2720
* 09: i9, BB7520
* 08: Tilt, i450
* 07: W810i, A707, 8125, BlackJack
* 06: L6, Z520, 6682
* 05: 7135, i600, V551, 6230, 6620, Z600
* 04: V300, T610, 6035, 3390
* 03: T720C
* 02: Advx CDM4000, 9000, 9155GPX, Thera
Yeah working good here too, but it is 4am
Well I had a dropped call then the next call worked fine...so I don't know whats up.
Well, the national outage finally hit me. It started around 1pm this afternoon. I called tech support and after sitting on the phone with them for about 30 minutes i was told that there was an outage in my area and that boost was working to resolve it and I was given a $5 credit on my account for my trouble. I hope they get this resolved soon.
Obviously some sweeping upgrades or repairs happening. Let us know when you're back up, and how your texting is after the downtime. I have a feeling they're related (just speculation, however).
I'm in Va and mines been out since 4p.m...I can access the internet on it but no voice or text...