A simple search would have given you the answer.Originally Posted by tardman91
I'm not quite sure how that works. I've never requested an unlock code before. Do I just call and request them? Is there some magic word that I should use? Will they even give me 2 of them?
I have a Blackberry 8320 that I would like to unlock, and a Motorola RIZR Z3 that I would also like to unlock. They have me in contract for the next 18 mos. Is there any reason they wouldn't give me the codes? I've been a good customer for at least the past 5 years.
That info is grossly inaccurate and this page needs to be removed. I'll post the real stuff later.Originally Posted by kflan
They will give you one unlock code per line every 90 days providing your account is not past due. And the last 3 unlock codes they gave me after I just called and said "Can I have the subsidy unlock code?" I have learned to ask for subsidy code because if I just say unlock they give the last 4 of my phone number.
Close, but the real policy states:Originally Posted by Rodville
1. You need to be a customer for 90 days
2. You need to have owned the phone for 90 days (and show proof by the usage on your account- they can see what phone you use and when)
That is all.
I have gotten multiple unlock codes at the same time, 90 days on the account is really all they care about.
I am laughing!Originally Posted by Extraordinary
I got G1 and got unlock code from T-mobile on day 2, sold it on day 3!
I believe it is 90 days as a customer with them. I have had my upgrades unlocked less than 90 days from buying it. Call 611 and you will get an email with unlock instructions. There used to be an email address to send requests but not anymore.
1. Sidekick, Nokia 2610P prepaid handset from Wal-Mart or Target.
2. Phone bought from indirect dealer which was not used on the phone number the request in filed on. Give it three business days to show up if you have used it.
3. Phone paid for at full retail price without recipt with matching identification from a ( you don't need a TMO account or to wait 90 days)
4. You have a past due balance on a standard post paid account
5. Standard individual account w/in 90 days - different rules for other account types, also special rules for Military.
There are two interpretations I've seen from TMO regarding the14 days buyers remorse. One is that you must wait 14+ (30+ in Cali) days from purchase date to unlock. The other is the phone line requesting the lock has been active for 14+ (30+cali) days. I go by the latter.
Just ask for the unlock code. Make sure they understand that you want the SIM unlock code and not the SIM PUK code. You can ask for an unlock code once every 90 days. They may make an exception for you, but the policy is every 90 days.Originally Posted by tardman91
Moderator yahoogroups forum T-Mobile-US http://groups.yahoo.com/group/T-Mobile-US
I can't see any information that is inaccurate. What do you see that's not right?Originally Posted by pinot
If you absolutely know that information needs to be changed why don't you be proactive and you make the change rather than complaining that it's not right. That's how a wiki works.
1 - TrueOriginally Posted by Extraordinary
2 - Not true. I have gotten an unlock phone for a brand new phone more than once. And I 've gotten unlock codes for phones that have never been used on the phone number that I was using to get the unlock code.
I have never before heard of them giving you more than one code every 90 days per line.
Error by omissions, at the least.Originally Posted by Telekom
F wiki, call your company.
I have enough to deal with. You're welcome for the help I do give, if you don't want it, say so.
The HoFo Wiki is a great source of info by members who have spent their time putting it in one location for reference so the same questions don't have to be answered over and over again. Thanks to those of us who have contributed our time to putting it together.
If someone is too busy to be civil, I for one will discount any so called "help" they offer.
If you can't help then just be quiet. You're not being helpful at all.Originally Posted by pinot
Originally Posted by carrolldf
Which is awesome when the info is either inaccurate, incomplete or has changed with the company policy. I get to be the one who gets you, the ticked off customer who is so because he believes what he read on the internet. This creates a poor customer experience.