Apple has a replacement plan now for water damaged iphones

[terryjohnson16]

http://tech.yahoo.com/news/pcworld/2...eplacementplan

http://reviews.cnet.com/8301-19512_7-10234213-233.html

[garsgadgets]

Thanks for the info and links. I made a "Genius" Appointment for noon today. I'll let you know how I made out.

[Quake97]

The timing of this just feels like their trying to clear inventory before the next gen iPhone.

Joe

[tardman91]

I would imagine yes, but do you have to be an active AT&T customer for this, or will they do this with any iPhone?

[givmeabrek]

I would imagine yes, but do you have to be an active AT&T customer for this, or will they do this with any iPhone?

Interesting. Could you take any old broken iPhone, dunk it in the toilet and get a replacement under the new plan?? Apple knows nothing about your AT&T contract.....

[Nocturnal]

Yeah I was wondering about that too, in regards to having to be an AT&T cust. or if this means anyone with an iPhone, period, could get in on this deal. I'd have to guess the former.

[MI_canuck]

if someone brings in a 2G waterlogged iPhone, do they get a 3G replacement?

[tardman91]

if someone brings in a 2G waterlogged iPhone, do they get a 3G replacement?

The article says that they give you a refurb, but if there's no refurbs available you may luck out and get a new phone.

[free_gas]

if someone brings in a 2G waterlogged iPhone, do they get a 3G replacement?

Expect to see prices of Broken 2G iPhones skyrocket!

[dave006]

if someone brings in a 2G waterlogged iPhone, do they get a 3G replacement?

No you get a refurbished original iPhone and you will get to pay $199. Just like if you brought in a broken original iPhone that was not waterlogged as you suggest.

This is not a special just for water damage. This is an expansion of the existing Out of Warranty Service (OWS) plan / process from Apple. Before this modification, if you had liquid damage or a phone that was in multiple pieces you were unable to get the OWS. Now you just have to keep all the parts together and you can pay $199 for a refurbished replacement.

Dave

[dave006]

Interesting. Could you take any old broken iPhone, dunk it in the toilet and get a replacement under the new plan?? Apple knows nothing about your AT&T contract.....

Again, this is not a new plan but the inclusion of liquid (water) damaged phones in the OWS process and a uniform price of $199 instead of the $199 / $299 pricing based on the phone's storage size.

Apple has access to see your contract status with AT&T, so the Apple Genius can and often will start by asking for your AT&T phone number. Remember Apple is an AT&T Authorized Agent...

Dave

[garsgadgets]

Thanks for the info and links. I made a "Genius" Appointment for noon today. I'll let you know how I made out.

FOLLOW UP
Went to the Apple store. My Genius Appt. was 12:15 PM. He checked the moisture indicator and gave me a White 16G replacement for $199. Out the door in less than 10 minutes.

[lukeiphone]

only works in the U.S? what about canadian people? im with rogers...

[ajacob24]

only works in the U.S? what about canadian people? im with rogers...

wondering the same thing. Anyone with info?

[tardman91]

FOLLOW UP
Went to the Apple store. My Genius Appt. was 12:15 PM. He checked the moisture indicator and gave me a White 16G replacement for $199. Out the door in less than 10 minutes.

did they check at all to see if you were an AT&T customer?