Retentions said they'd call me "Sunday latest" about my dispute.
They said I agreed to paid the $10 VP, I was under the notion that I was being credited for it. I said no way, hence the reason I called in after the agreement (price plan analysis, later call) and confirmed that.
They said fine, we'll have the rep come again and we'll ask her what happened and listen to the original call.
Should I be pressuring them to hurry up? Is it just bureaucratic inertia at work? Who knows if they really are looking at it right...
200 DT/ UL E.W @ 5PM / 2500TXT / CallerID / VM / 6GB BlackBerry Data : $42.50 ON Fido