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Thread: The Fido Loyalty Thread - All threads related to retention, loyalty, and winback!!

  1. #271
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    Quote Originally Posted by bmER
    Either way that is some redicolous plan you got there. Just features cost 15 bucks (assuming Rogers/Telus/Bell in comparasion to the smartphone bundle 15), and I quite sure it'll be one hard plan to compare

    Edit:
    So everyone here is stating that the $25 retention deals is pre embedded with
    200 daytime
    7pm-8am/ weekends
    F2f (local)
    call ID
    VM
    2500 Text?


    YUPPP
    ALSO HAS NAME DISPLAY AND WHO CALLED

  2. #272
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    Where Has Encorefido Gone

    Where Has He Gone?
    He Hasnt Been Around As Much

    Fido Retentions Thread Needs Him
    We Will Request A List Of People That Want Him Back More Often
    Lol

  3. #273
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    Quote Originally Posted by cellphoneSTAR
    YUPPP
    ALSO HAS NAME DISPLAY AND WHO CALLED

    no who called with the plan and yes im still lurking around...
    You're now tuned into the muh'f'in greatest

    Please DO NOT contact me for "Good Deals" You PM will be ignored

  4. #274
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    Quote Originally Posted by EncoreFido
    no who called with the plan and yes im still lurking around...
    my mistake
    well anyways
    i think not having whocalled is a benefit
    LOL

  5. #275
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    I myself currently have

    - 200mins daytime
    - Unlimited incoming
    - Unlimited texting
    - Fido 2 fido
    - Fido 2 rogers
    - weekend and evenings after 5pm
    - Caller ID

    $30 + SAF + 911 = $37.50

    I'm pretty happy with it...

    I'm actually trying to get something good for my sister right now and so that's why I was asking about the $25 plan

  6. #276
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    I'm currently on the plan in my sig. What are they chances I'd be able to get this famous $25 plan everyone is talking about?

  7. #277
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    Retention Package Update

    Well I finally gave Fido a call back the other day to do as Encore mention and "ask" for the $10 Retention Package. The CSR that I was connected with didn't like that I asked for the package. She tried to tell me I had to get one of the packages she offered because I was not allowed to talk to retention unless I was going to cancel my account. I asked her if she could offer anything remotely close, so I was put on hold for a good min or so while she looked up plans to which nothing came close. So I asked to speak to retention, she wouldn't let me though unless I said the magic words with a cherry on top... It got me kind of worked up because I was being forced to say on the record I wanted to CANCEL my account even though I just wanted to talk to someone the could help me more.

    Once I got past the CSR and was connected with retention, I was offered right away a deal that met my needs. I told the rep that all I wanted was the $10 package. But he ended up crediting me the package for the rest of my plan and extending unlimited local calls (I forgot how long it was extended for 6 or 12 months). The catch was that all I had to do was add 12 months onto my remaining contract. I was fine with that because all I wanted to do was save $6 a month, not $16. The rep mentioned what he did was something he wouldn't normally ever do, to which I thanked and told him that he didn't need to offer the bonus's but since he did I was willing to accept them.

    Overall, I have to say that the Fido retention dept needs to get a raise because they have helped me achieve a plan I would of never dream to be so costless. I think I'm ready to become a "lifer" with this plan.

    ----------------------------------------------------
    This is the plan I now have:

    $17.50 EPP
    200 minutes
    5pm early evenings
    Free evenings and weekends
    Unlimited local calls

    $10 Retention Package
    2500 text
    Enhanced Voice Mail
    Caller Id
    --------------------
    Credit $10 a month for Package
    No 911 or SAF
    Total: $17.50

  8. #278
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    that's awesome. I wished i got your plan, too.

  9. #279
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    does anyone know if it's still possible to get the EPP 17.50 plan from RETENTION?

  10. #280
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    Quote Originally Posted by super26
    does anyone know if it's still possible to get the EPP 17.50 plan from RETENTION?
    it is still possible but they aren't gonna give it that easy as it as before

  11. #281
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    This is my dream plan.

    EPP 17.50
    200 mins
    unlimited eve/wknds @5pm

    + $10 Retention Value Pack
    2500 SMS
    Call ID
    Voicemail

    -10 montly credit

    +$10 FIdo to Rogers Option

    NO SAF/911

    $17.50 + 10 (Retention Value Pack) - $10 Credit + $10 Fido to Rogers = $27.50 + taxes...

    anyone have this plan? is it possible to get this plan? I currently have
    the $25 retention plan, but kinda think the above plan is much better.

  12. #282
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    Quote Originally Posted by super26
    This is my dream plan.

    EPP 17.50
    200 mins
    unlimited eve/wknds @5pm

    + $10 Retention Value Pack
    2500 SMS
    Call ID
    Voicemail

    -10 montly credit

    +$10 FIdo to Rogers Option

    NO SAF/911

    $17.50 + 10 (Retention Value Pack) - $10 Credit + $10 Fido to Rogers = $27.50 + taxes...

    anyone have this plan? is it possible to get this plan? I currently have
    the $25 retention plan, but kinda think the above plan is much better.
    i do... but my $10 credit is tied with the fido to fido/rogers option for the duration of my contract upon signing a new 2 year contract (prior to that I had 13 months left of my 3 year contract) Got it back in December... called back to renew contract in January then she extended my credit and gave me $75 goodwill credit cuz I didn't want a phone with 2 months unlimited local calls... but she ended up sending me a free phone anyway because she said the sytem won't let her extend to a two year contract without picking a phone since I was on a 3 year contract before. I compared this when Rogers had the student My5+5 plan and told her that my family's on Fido and my bf and his family's on Rogers and that's who I call the most... so that's how she credit me with Fido to Fido/Rogers... I wanted unlimited incoming, but she said it's an extra $10 option, or switch to the $25 plan everyone else has... so I left it was

  13. #283
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    Quote Originally Posted by super26
    This is my dream plan.

    EPP 17.50
    200 mins
    unlimited eve/wknds @5pm

    + $10 Retention Value Pack
    2500 SMS
    Call ID
    Voicemail

    -10 montly credit

    +$10 FIdo to Rogers Option

    NO SAF/911

    $17.50 + 10 (Retention Value Pack) - $10 Credit + $10 Fido to Rogers = $27.50 + taxes...

    anyone have this plan? is it possible to get this plan? I currently have
    the $25 retention plan, but kinda think the above plan is much better.
    The chances of you getting that are very slim because of the new rules or guidelines that have been launched for fido retentions

    credits can't be more than 50 % of the voice plan
    if u got the $17.50 and got a $10 plan they wudnt do that

    but then again u might get lucky and get a newbie fido retention rep
    so yeah
    its all luck but i would say a no becuase there anal about giving to many discounts


    as for the person that has it, he probably got it before fido changed the way retention was done

  14. #284
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    I currently have the following:

    $25 monthly plan
    200 minutes
    1000 EW
    Unlimited incoming
    Unlimited F2R
    Unlimited texting
    Enhanced VM
    $30 6gig

    I had signed a contract back when F2R was given as a free promotion so I believe this was carried over. All my previous plans included the unlimited incoming as well. The last time I dealt with my plan was around 2 years ago and I was offered the texting, F2R, incoming and voicemail for free (as credits).

    My question is, my renewal is coming up and I would like to keep everything the same. Obviously, this goes for the credits as well. I saw the retention plan posted on the other page and it's essentially the same thing. The only difference is F2F, which is a huge factor for me. I use anywhere from 700-1000 minutes every month on the Rogers network.

    What is the likelihood that I'll be able to get either of the above? Credit/plan renewal or have F2R included on the retention plan?
    I would be more than happy to renew my 2 year contract if I got one of these options.

    Thanks.

  15. #285
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    i have a question and asking for al the Hofo people to give me there opinion

    I have a 2 accounts with Fido that are currently under a 2 year contract until Dec 2009, so im not elgible for a new phone until June 09. Is there anyway that retention will be able to give me a a new phone. Im looking to get a iphone 3g 8GB. I have no problem signing a 3 year contract


    What do u guys think?

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