USB Driver for Motorola Droid?

**billy Droid** · 11-06-2009, 01:43 PM

New Motorola Droid. Nice upgrade from my HTC 6700...

However, I cannot mount it on my Vista.

i get "Installing New HW" bubble, processes than fails:

"Device Driver software was not successfully Installed

USB Composite Device - Ready to Use
USB Mass Storage Device - Ready to Use
Motorola A855 - Failed
Motorola A855 USB Device - Ready to use"

I do not get anything under My Computer...

I cannot find a A855 driver anyware.

Thoughts?

**djorstad** · 11-06-2009, 03:02 PM

In the upper left corner there is a little USB icon, hold your finger over the icon a moment and then pull down the tray that appears. You will have access to USB options. Select Mount.

HTH

**billy Droid** · 11-06-2009, 03:16 PM

Thanks, did that...

I have been working further and what is really happening is Vista is finding the drive (Letter F: on mine) but then when I try to open F: it says
"Please insert a disk into Removable Disk (F

"

It is still mounted on the droid, but not on vista.

I have tried to update drivers, I have tried to delete all USB drives (under drive manager and letting it re-install).

**i'm lovin it** · 11-06-2009, 03:29 PM

Originally Posted by billy Droid

Thanks, did that...

I have been working further and what is really happening is Vista is finding the drive (Letter F: on mine) but then when I try to open F: it says
"Please insert a disk into Removable Disk (F

"

It is still mounted on the droid, but not on vista.

I have tried to update drivers, I have tried to delete all USB drives (under drive manager and letting it re-install).

I got the same issue on an PC running XP.

**y2jdmbfan** · 11-06-2009, 03:35 PM

If you go to the Motorola website, there is a driver package you can download...Once installed you can open a driver installer from the start menu, run it, and update the drivers, and then it will work!

**billy Droid** · 11-06-2009, 03:54 PM

Figured it out! I had to de-install Windows Mobile Device Center..

It works now!

**billy Droid** · 11-06-2009, 06:00 PM

Did not work. it worked for a few minutes but that was it.

Took it down to my wife's XP. Gee, mounts perfectly, So not the Droid...

Any ideas

**white_2kgt** · 11-06-2009, 09:19 PM

Originally Posted by billy Droid

Did not work. it worked for a few minutes but that was it.

Took it down to my wife's XP. Gee, mounts perfectly, So not the Droid...

Any ideas

yea, I'm having the same problem with windows 7 x64, was your XP machine 32 bit? It works on my 32bit XP Virtual Machine that's running on windows 7 host...

-chad

**billy Droid** · 11-08-2009, 12:57 AM

My XP is 32 bit. My Vista is 64....

**vaxick** · 11-08-2009, 01:07 AM

Wow, you came from a 6700? How did you live with that phone for so long? It was a nice design for its day, but that thing had a awful cell radio in it that got very poor reception and Windows 5 crashed like crazy on it.

**billy Droid** · 11-08-2009, 01:24 AM

I hear ya... I loaded 6, and it worked better, and updated the radio, but the radio was it's ultimate demise... I never used data, it was useless, even with WM6. I held off long enough for VZ to get a good phone or I was going to jump to iPhone.

**dikiem** · 11-08-2009, 01:49 AM

Download Motorola Media Link, the USB driver is part of that software installation

http://www.motorola.com/consumers/US...008806b00aRCRD

**billy Droid** · 11-08-2009, 02:08 AM

Here is what I know. It fails often. every time or other time for me. You will be told by every person to "mount"...

but I can tell you that is not the problem.

It appears to be a x64 issue. I have it with vista, and seen it with W7 (not personal experience)

A couple of things that will help.

Do the USBDeview thing... But launch as Administrator. I deleted EVERY USB set it has.

use the Motorola service. I ran it under "safe Mode" and it worked a few times in a row - a new record.... but I am not calling it complete, since I ran it yesterday as well, and it failed... so it is not consistent.

Android has released new USB drivers in their SDK, but these do not work.

Changing the computer/properties/advanced/hardware/Windows Update Driver Setting --- Really does not do anything to help.

Personally, I believe the issue may be with the Admin authorization. But clearly, it is a problem, but not that common. I have found threads:
158705 and 1587766

I think something is happening where it tries to install the new drivers but due to some of the UAC authorities/Controls , it will not get registered correctly. For example, if I do exactly what android development indicates (found here: http://developer.android.com/sdk/win-usb.html I am still left with the MOTorola driver... so something is not being allowed to be updated.

Anyone with any insight, I would appreciate it.

**billy Droid** · 11-08-2009, 02:20 AM

I did find an interesting side note....

I can:
Mount from Droid... Click on drive Letter... get the Insert Removable disk. click cancel...
(Repeat countless time)

However... Sometimes...
If I click on driver letter... Get the Insert Removable disk... Then Mount Droid and this works (more often then the other way)

Does this work for anyone else.