Page 1 of 2 1 2 LastLast
Results 1 to 15 of 21

Thread: hard reset of cricket txtm8 phone

  1. #1
    Join Date
    Feb 2009
    Posts
    18
    Feedback Score
    0

    hard reset of cricket txtm8 phone

    I bought this total piece of garbage since my flashed Q was having coverage issues while travelling. i tried to return it and they said you cant return it if you have used it for more than half an hour. i was stunned. how do you perform a hard reset on this piece of garbage so they wont know how long i have used it. which was like an hour and a half by the way.

  2. #2
    Join Date
    Jan 2008
    Posts
    647
    Phones
    Trēo 755p (Sprint, flashed to Cricket)
    Novatel Wireless Merlin S720 Mobile Broadband Card (Sprint, now Cricket)
    Novatel Wireless Ovation U720 USB Modem (Sprint, now Cricket)
    Carrier
    Cricket
    Feedback Score
    0
    :^/ Have you tried using QPST, CDMA Workshop, et. al. on it?
    Official CricKet Mafia member

    ;^) Accomplishments:
    Adapted Cricket Internet to Trēo 755p (Sprint)
    Cricket EVDO on Trēo 755p (Sprint)

    :^( Tragedies endured:
    Irrevocably bricked Trēo 755p (Sprint)

    ;^) Happy again:
    • Now tethering via warranty-replaced Trēo 755p (Sprint)...

  3. #3
    Join Date
    Feb 2009
    Posts
    18
    Feedback Score
    0
    no i was hoping there was an easy way to hard reset this thing. im just a beginner but i will try qpst yes thanks. cricket said i have to have used no more than 30 minutes to return the phone, can i reset the minutes used counter in qpst

  4. #4
    Join Date
    Aug 2008
    Location
    Sandy Utah
    Posts
    976
    Phones
    Hero, Touch (Vogue), Touch (Vogue), Hero, TP, Droid
    Mogul Retired, Treo 650 Retired
    Lingo Retired, Samsung A640 Retired
    Carriers
    Green Mobile
    Feedback Score
    0
    There should be a way to do a master reset of the phone through the phone menu. I do need to add my comment though. I think it is morally wrong for you to buy a phone for the reason you stated then try to reset it back to like new and return it. In my personal opinion that is theft in many ways. It's like buying a car driving 1000 miles then setting the odometer back and returning the card 2 days later and saying you just don't want it.
    Also you might and might not be able to do a reset through QPST or workshop.

  5. #5
    Join Date
    Aug 2005
    Posts
    155
    Feedback Score
    0
    Quote Originally Posted by grdhse23
    no i was hoping there was an easy way to hard reset this thing. im just a beginner but i will try qpst yes thanks. cricket said i have to have used no more than 30 minutes to return the phone, can i reset the minutes used counter in qpst
    I think this is also wrong since I not only own three stores, but I also think it's considered theft. Also since you have already gone to the store there are probably notes on the account, and from what I hear corporate stores can look at you account and see how many minutes you have used since you changed the esn.

  6. #6
    Join Date
    Feb 2009
    Posts
    18
    Feedback Score
    0
    they never told me what the warranty was when i bought the phone. never in my wildest imaginings would i think the warranty was half an hour. when i took it back to where i bought it they said we dont deal in returns at all, go to a corporate store. they didnt even look at it. when i went to the corporate store they said we cant help you at all, there are no returns for that phone. what is morally wrong is atrocious customer service. what is morally wrong is for cricket to make a smart phone with a talk life of about an hour. there are no notes on my phone because noone ever tried to help me

  7. #7
    Join Date
    Feb 2009
    Posts
    18
    Feedback Score
    0
    i want to return this garbage phone after using it for an hour and im the bad guy???? I USED IT FOR AN HOUR

  8. #8
    Join Date
    Feb 2009
    Posts
    18
    Feedback Score
    0
    theft, you know what this i like, its like buying a car and not talking about the warranty, when the guy comes back the next day you tell him, ya the warranty was 100 miles, you drive it 250 miles, sorry

  9. #9
    Join Date
    Feb 2009
    Posts
    18
    Feedback Score
    0
    i did not buy this phone just for the trip i was on, i actually blew up the internet access on my Q trying to put GPS on it i was gonna keep it if it wasnt a total piece. i had to go and get a tmobile account

  10. #10
    Join Date
    May 2008
    Posts
    411
    Phones
    iPhone 2G (jailbroken and unlocked)
    T-Mobile G1
    Carrier
    T-Mobile
    Feedback Score
    0
    Quote Originally Posted by grdhse23
    theft, you know what this i like, its like buying a car and not talking about the warranty, when the guy comes back the next day you tell him, ya the warranty was 100 miles, you drive it 250 miles, sorry
    You aren't returning it because it is defective, you are returning it because you just don't want it. They need to draw the line somewhere. Why do you think they are obligated to take a non defective phone back after you have already used it?

  11. #11
    Join Date
    Feb 2009
    Posts
    18
    Feedback Score
    0
    every cell phone company i have ever dealt with allows you to bring back a phone with a month or less of use. verizon, sprint, tmobile. they are basically the same phones sold by cricket, so why the difference. every company i have ever dealt with allows you to return something you dont like. when you get something for xmas you dont like, you return it!!!

  12. #12
    Join Date
    Feb 2009
    Posts
    18
    Feedback Score
    0
    maybe cricket could have made a smart phone where you could touch the top rows of letters without the top half of the phone getting in the way

  13. #13
    Join Date
    Feb 2009
    Posts
    18
    Feedback Score
    0
    i guess unusable would be a type of defect

  14. #14
    Join Date
    Aug 2008
    Location
    Sandy Utah
    Posts
    976
    Phones
    Hero, Touch (Vogue), Touch (Vogue), Hero, TP, Droid
    Mogul Retired, Treo 650 Retired
    Lingo Retired, Samsung A640 Retired
    Carriers
    Green Mobile
    Feedback Score
    0
    Quote Originally Posted by grdhse23
    theft, you know what this i like, its like buying a car and not talking about the warranty, when the guy comes back the next day you tell him, ya the warranty was 100 miles, you drive it 250 miles, sorry
    It is not the dealers responsibility to disclose warranties in depth if you do not ask.
    Quote Originally Posted by grdhse23
    every cell phone company i have ever dealt with allows you to bring back a phone with a month or less of use. verizon, sprint, tmobile. they are basically the same phones sold by cricket, so why the difference. every company i have ever dealt with allows you to return something you dont like. when you get something for xmas you dont like, you return it!!!
    cricket allows returns within 30 days it is stated on the website http://www.mycricket.com/support/return-policy but they do have that 30 min cap.
    Sprint charges a $35 restock fee 30 days return in like new condition.
    VZW does not state anything other than they will accept a return within 30 days.
    Quote Originally Posted by grdhse23
    maybe cricket could have made a smart phone where you could touch the top rows of letters without the top half of the phone getting in the way
    Why did you buy it? You are able to touch hold and look at the phone in the store, that problem should have been noticed.
    Quote Originally Posted by grdhse23
    i guess unusable would be a type of defect
    Unusable would be a defect if unusable meant does not function for the intended purpose...
    My final recommendations Sale it privately
    eBay
    Craigslist.com
    local newspaper
    or possibly a pawn shop

  15. #15
    Join Date
    Jan 2011
    Posts
    2
    Feedback Score
    0
    "It is not the dealers responsibility to disclose warranties in depth if you do not ask. "

    Have you or anyone else ever bought a new car and SERIOUSLY thought that the warranty would expire after 250 miles? Give me a break.

    "cricket allows returns within 30 days it is stated on the website http://www.mycricket.com/support/return-policy but they do have that 30 min cap.
    Sprint charges a $35 restock fee 30 days return in like new condition.
    VZW does not state anything other than they will accept a return within 30 days.

    I would rather pay a $35 restocking fee than be out the total price of the phone. Sprint allows you to return phones regardless of how long you used it, as long as it is in new condition.

    "Why did you buy it? You are able to touch hold and look at the phone in the store, that problem should have been noticed."

    Have you not considered those who buy their phone on the cricket website, as I did? What about them? Or it it just tough luck? Does Cricket need to shut down their website now cause new customers CANNOT see and hold the phone the are deciding to buy? I've been a Cricket customer for 2 days now. I'm not liking what I am seeing. As Clark Howard calls it "Customer NO Service".

Page 1 of 2 1 2 LastLast

Bookmarks