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Thread: Hero and email trouble, help please

  1. #1
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    Hero and email trouble, help please

    Hey guys, I just upgraded to the Hero today from a BlackBerry. So far I love it ! Here is the problem:
    I am tying to set up my email, the same email I had set-up on my BB, on my Hero. Here is the path I am taking; tap mail icon>tap other> type in my email address and enter the same thing for my username> type in the password and tap next> I then get a message that says unable to communicate with server. Any ideas what I need to do to correct this ?
    The email I am trying to set up is my univeristy email. xxxxx@unm.edu

  2. #2
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    It looks like the automated account detection isn't configured to work with your particular provider. But no worries! When you create a new account there is a button that says "Manual setup". Select that, and use the settings on this web page to configure your account:

    http://it.unm.edu/email/smtp.html

    Then you should be all set.

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