I've read through most the replies, and have a few more things to add:
Voice per minute rates roaming on Rogers (Wind's Roaming Partner) will be 25c/min.
There is definitely a few more addons, I just don't have specific info on them. For example, I am fairly sure there is an unlimited text addon. On that note, I am just passing out the pricing info I have, and in no way providing an official launch and plan summary for everyone. Once Wind decides to make all of this public I am sure they will do a much better job than me.
Lastly, some people are complaining that these plans are only mediocre. The fact of the matter is that these prices *do* beat anything the current competitors have widely available. The other simple fact is that Wind also needs to turn a profit. There are some people on here that sound like they would not be happy unless all plans were free. Paying the salaries of a few thousand employees, and paying 500 million for a spectrum license means that Wind actually has a long way to go until they can make a profit. Sure it would be nice if there was $5 unlimited everything plans offered, but then Wind would be out of business in a month and everyone would have to go back to complaining about the big 3 again.
Ok, I'm getting a bit off topic here. My main point is that there is a lot of value behind these plans, when Wind goes public with all these details, give them a chance to explain it, as they will do it far better than me.
The last thing to keep in mind is that Wind is putting a huge emphasis on customer experience. I think that alone will make switching cell phone companies worthwhile.
Ya Windsider thanks for the plans, gives us an idea of what they could be but they will have text addons too
GO wind GO, go canucks go, leafs suck flames suck oilers suck
Fido Plan
250 min, 7pm eve week, CID VM, 2500 text, 500 mb data, 100LD min 45+tax
I've read through most the replies, and have a few more things to add:
Voice per minute rates roaming on Rogers (Wind's Roaming Partner) will be 25c/min.
There is definitely a few more addons, I just don't have specific info on them. For example, I am fairly sure there is an unlimited text addon. On that note, I am just passing out the pricing info I have, and in no way providing an official launch and plan summary for everyone. Once Wind decides to make all of this public I am sure they will do a much better job than me.
Lastly, some people are complaining that these plans are only mediocre. The fact of the matter is that these prices *do* beat anything the current competitors have widely available. The other simple fact is that Wind also needs to turn a profit. There are some people on here that sound like they would not be happy unless all plans were free. Paying the salaries of a few thousand employees, and paying 500 million for a spectrum license means that Wind actually has a long way to go until they can make a profit. Sure it would be nice if there was $5 unlimited everything plans offered, but then Wind would be out of business in a month and everyone would have to go back to complaining about the big 3 again.
Ok, I'm getting a bit off topic here. My main point is that there is a lot of value behind these plans, when Wind goes public with all these details, give them a chance to explain it, as they will do it far better than me.
The last thing to keep in mind is that Wind is putting a huge emphasis on customer experience. I think that alone will make switching cell phone companies worthwhile.
My biggest complaint is that i check email on my blackberry and i use bbm but i cant really justify spending $25 more just so i can check emails lol
I've read through most the replies, and have a few more things to add:
Voice per minute rates roaming on Rogers (Wind's Roaming Partner) will be 25c/min.
There is definitely a few more addons, I just don't have specific info on them. For example, I am fairly sure there is an unlimited text addon. On that note, I am just passing out the pricing info I have, and in no way providing an official launch and plan summary for everyone. Once Wind decides to make all of this public I am sure they will do a much better job than me.
Lastly, some people are complaining that these plans are only mediocre. The fact of the matter is that these prices *do* beat anything the current competitors have widely available. The other simple fact is that Wind also needs to turn a profit. There are some people on here that sound like they would not be happy unless all plans were free. Paying the salaries of a few thousand employees, and paying 500 million for a spectrum license means that Wind actually has a long way to go until they can make a profit. Sure it would be nice if there was $5 unlimited everything plans offered, but then Wind would be out of business in a month and everyone would have to go back to complaining about the big 3 again.
Ok, I'm getting a bit off topic here. My main point is that there is a lot of value behind these plans, when Wind goes public with all these details, give them a chance to explain it, as they will do it far better than me.
The last thing to keep in mind is that Wind is putting a huge emphasis on customer experience. I think that alone will make switching cell phone companies worthwhile.
Totally agree with what you say, but as mentioned above, there are no average (middle of the road) plans. It is either a low-usage or unlimited plan where a lot would be happy with, but for users such as myself would not suffice. I am hoping they can come up with something that would entice the aforementioned market.
Obviously Wind is not going to be creating a whole new wireless network. Can someone tell me how the calls/data will be carried? Sorry if this has already been answered, I'm reading through the thread now.
Originally Posted by Hahutzy
Why would a non-contract network provider have a retentions department? Their plans are supposed to do all the "retention" themselves.
I think you're misinterpeting the meaning of retention in this context. Retention's mandate is to retain customers, which for the Big 3 must be a huge chore. Maybe even more so now.
IMHO, the people slagging the plans on here are in no way indicative of the customers that Wind is going for.
I think it is safe to say that Wind is NOT trying to take over the entire Canadian mobile space. They are NOT trying to be all things to all people all the time forevermore.
The plans listed here most definitely cater to certain individuals and I believe Wind will be a booming success among a large portion of the Canadian population.
Remember that there are still lots of Canadians that have NO ACCOUNT AT ALL and there are a number of reasons for this. It would be a mistake to assume that those without mobile phones right now are all wanting super cheap/low-end plans for very casual use. For example, I am guessing that there is a significant number of people out there that are holding out for a true landline replacement. How about small businesses, for example? A business landline through Telus costs $70/month in Alberta. For a small B&M business, $45/month from Wind is significantly cheaper and a lot more flexible.
Personally, the last plan I had was Country Fido + Unlimited GPRS for a grand total of about $140/month. But then Fido was bought by Rogers and I moved to an area with no Fido coverage and could not bring my plan with me. I was more than happy to pay $140/month for a plan that I felt was an incredible value for me. But I have refused - for the last 2.5 years - to pay ANY money to the big 3 for plans that I feel are absolutely anal sphincter destroying in terms of value. I refuse to play their games with retention plans, ETFs, 3-year contracts, contract changes, SAF, huge overage costs, and so on.
I'm waiting for an official announcement from Wind, at which time I'll hopefully be finally carrying a mobile phone again for the first time in 2.5 years. I'll also be switching my family members over immediately. They gettin' raped right now. My sister, for example, pays something like $250+ / month to Telus. No retention plan in the world could stop me from saying "up yours" to Telus for such crazy pricing (and yes, I am the one that makes tech/finance decisions for most of my family members). It shouldn't even be possible to rack up a bill that high every month. That's a bloody car payment.
The last thing to keep in mind is that Wind is putting a huge emphasis on customer experience. I think that alone will make switching cell phone companies worthwhile.
I totally agree. I don't care about the pricing (it's a bonus), what I do care about are people (whom I pay) taking the care and time to help me when I've got an issue that I can't resolve on my own. Respect is a two-way street and we'll see who has the last laugh when I ditch you for someone else.
I'm going to echo what many people are saying here: The plans are very impressive, but there's no plan for moderate users. I feel overlooked. A lot of my friends are in the same boat. We text a lot, we call a lot on evenings and weekends. I need voicemail.
Based on my usage last month, if I was on Chat, I would be paying
$15
+$5 for voicemail
+$9.90 for extra text messages
+$36.40 for extra minutes
--------------------
Total - $66.30
Instead, I'm paying $30 with Virgin. Even if Wind covered the places I need it to (Guelph, greater Ottawa area), there's no reasonable price plan for me. Always shout would cost me $45! That's the cheapest plan that Wind offers that matches what I am getting with Virgin for $30.
You guys don't understand how much this pains me. I'm itching to switch.I would love nothing more than to ditch the old guys and support the new guys. But it just doesn't make sense yet.
Their plans are great for people that use a lot of voice. But what about people that use a lot of text, and evening and weekend calling?
Bell 05/2005-08/2006, Virgin Mobile Canada 08/2006-11/2009
Feedback Score
0
My understanding is that devices such as the 3G phones on US T-Mobile would have this capability. For example the HTC Dream has T-Mobile's AWS 3G bands (which are the same as WIND's), but it can also step down to standard North American GSM. So it would use WIND's 3G in the coverage area, and roam on Rogers' GSM/EDGE network.
Which plan here would be considered a middle of the road plan people are looking for? I'm not trying to be a smart ***, just trying to gauge what people are looking for.
I disagree with this. First off, Canadian telecom has the biggest profits on the planet and the worst customer satisfaction ratings. This company is stepping into a market where a whole lot of folks are grandfathered. They should be designing their plans so that people who have some loyalty extras will still be able to look at them and see value. In fact, many people would switch just to not be with the 3 big guys after years of getting raped by them. This is what I am expecting out of a new telecom company - plans which don't use the dirty tricks that the Big 3 have been using (which aren't used in very many countries) and also a lower per month charge for the same service I am getting now, which is what all Canadians want - to be in line with other countries.
We should be comparing their newly hatched plans with our grandfathered plans, precisely because Canadian telecom has been charging way too much for so long.
bingo
i've been languishing on a couple junky phones on pre-paid fido for a while waiting for either fido or rogers to clue in and now i'm trying not to get too excited the end may be near.
i'm hoping the "official" WIND plans come out soon and are somewhere close to what the OP decribed (happier still if they fall in line with what more than a few people have suggested) so i can grab an N900.
i'm one of the people who have made a concerted effort to ditch the big 3 altogether (no more cable, antenna; acanac for internet; and, hopefully, soon WIND) for the simple reason i'm tired of being a meat pocket to be picked apart via horrible pricing, service and attitude.
a simple smile and reach around when i'm paying good money is much appreciated, something rogers/telus/bell have all failed to do.
sure, no middle ground as yet, but i'm pretty sure WIND wouldn't "leak" everything until they're ready to pull the trigger on the big, lazy, contemptuous incumbents.
Originally Posted by Windsider
Reply With Quote
Bookmarks