I was making two comments in my post. 1. That I see that Pure Prepaid is NOT verizon (http://www.pureprepaid.com). and 2. There are two different divisions of Telrite. Pure Prepaid & PureTalk. I don't think that Pure Prepaid charges your credit card every month like PureTalk does. PureTalk charges your card each month regardless if you are using FlexPlan or not. I agree it is the same price with or without Flex. You obviously can by refill minutes from a reseller for Pure Prepaid (http://preview.tinyurl.com/yj4e9j9).
I was looking for someone that has experience using both services. In the meantime, I am trying PureTalk with the FlexPlan. I ordered the Siemens junk phone that is free, hoping to put the SIM card in my Samsung Propel. I'll post how things work out, but still interested in the Pure Prepaid.
My real desire is to have an unlimited call, text, web plan from an MVNO that uses the AT&T network at a decent price like PagePlus does on the Verizon network.
Just an FYI. Don't know if you've seen this, and I realise there's no data, but Pure Talk has introduced a $48/month unlimited talk and text plan.
I have the Pure TalkUSA Service. My sister is now using it as well. She bought the Samsung Propel http://puretalkusa.com/phones.php#PROPEL. So far coverage has been good and customer service is excellent. I haven't had any problems and it fits my needs, I espeically enjoy the money saving aspect! Hope that helps.
I've been on Pure Talk for 2 months now, so far it's been great. It's the perfect plan for our families usage, cut my phone bill in half.
Bought four used iPhone 3G's off of ebay and converted the entire family to Pure Talk. I didn't have to jailbreak or unlock any of the iPhones, but just popped in the Pure Talk SIM card, activated it, and that's all it took, too easy! I don't get why it worked without unlocking the phones, but I did it four times with success, the iPhones 3G's are at version 3.1.3 with 05.12.01 firmware.
Just saw on Pure TalkUSA's Facebook page: anyone who signs up for Pure TalkUSA service with the basic $10 plan with get their first month FREE. Just use promo code BASIC10. Expires at 12midnight EST tonight (9/30.) Shop at www.puretalkusa.com.
It is impressed the way they advertise the PROS but nost the CONS.
The phones they provide are china very bad imitation cloned phone. It is not the original brand, it looks like was painted.Does not even have a brand stamped anywhere on the phone.
My stopped working 30 days after activate and after a emails back and forth my 90 days warranty expired, now i have to send $20 for replacement phone that never worked, canceled my plan and I got the $89 loss . Terrible company !!!
I have had Pure TalkUSA for several months and I could not be happier!!!! I am near Galveston, TX and I have excellent reception. I use to have T-Mobile, but they kept dropping my calls. I have not had that problem since I changed. I have the unlimited talk and text plan for $39.95 and I love it (plus I am saving about $40.00 per month!! I have learned to live without internet access.
Today I just activated 2 new flex family lines with PureTalkUSA to see if their coverage is same as my AT&T post-paid plan.
Not totally understand how they bill my usage. ie. they charged my credit card $15 ($-5 discount) for the 2 SIMs before they sent them out. Now I have "up to 905 Min" on my main line and 200 min on the 2nd line... On the start of next billing cycle, I'll be charge $15.
So far I used only 1 voice minute and no text, my "Max Minutes Available" is listed as "199". Do I get billed once each month or I pay $10 each time my usage increased to next tier?
They use strictly a dollar balance instead of a minute balance. New SIMs come with some dollars as part of the price. Every payment you make adds directly to the balance. The price per minute varies, if you have paid more than the required payment in a month those dollars spend at a lower price per minute.
I was happy with their service for a few months. I had my account set up to automatically charge $10/month to my credit card. If I ran out of minutes, I could go online and add an extra $10. I don't think I exceeded $20 in any month. About a week ago I lost my debit card and had to cancel it and get a new one, forgetting that I had my phone bill coming off of it.
It's not unreasonable that Puretalk stopped giving me minutes. That's to be expected if the payment is rejected. But because of their poor customer service and the horrible way that they handle situations like mine, I still do not have minutes on my phone 5 days later.
Here is what they did: First, they disconnected my prepaid phone so I could not just fix the problem online. Additionally, they did not tell me they had disconnected my phone. They just disconnected it and I got a little voice when I tried to use my phone that said "You don't have enough minutes to make this call", so I was under the impression that I was out of minutes, not that my phone was disconnected. I went online to add minutes, but it wouldn't let me. I tried again later but still no luck. On about my third login, I checked my billing information and noticed it was wrong. I changed it, but still could not add minutes using my correct debit card information.
At this point, I still had no idea that my phone was disconnected. It doesn't make sense to me why a prepaid phone would get disconnected. Doesn't it suffice to just not give me minutes? And shouldn't a phone company inform a person when they disconnect their phone?
I wrote an e-mail to their customer service help desk. They did not respond for 3 days and when they did, they informed me that my phone had been disconnected and that I was supposed to call the customer service number to get it working again. How exactly am I supposed to call the customer service number if my phone is disconnected?! It is frustrating that they have an e-mail address for online customer service that is so slow in responding and so useless when they finally do respond. In the end I had to have my husband call customer service on his lunch break. They said they'd call him back and never did. So it's been five days since I first communicated my problem to them, and they are in absolutely no hurry to help me out. I guess PuretalkUSA is not interested in my business anymore.
I'm going with a different company. If you want to avoid extremely frustrating customer service, than avoid this company altogether.
Attempting to charge your old card would have come back to them "Don't accept this card, it's been lost or stolen" which leads many companies to suspect there is fraud with the account and shut everything down. Making personal contact is usually the best way to convince them otherwise. You should have called from another phone, such as a pay phone (if you can find one). It can take a few tries to get a CSR who knows what to do. I've never had any company actually call me back.
I think PureTalk USA is the cat's meow! I have been using used iphone 3g's, popping in the Puretalk SIM card and Voila! No more AT&T and it's expensive plans! This is perfect for my kids. $10 for 101 minutes, and text messages are $0.05, also out of the $10 / month. (If they go over, it's just another $10 for 100 or so min. and so on. They have unlimited plans for $39.95 too) For light duty use (ie, my kids), their basic plan has been a lifesaver. It also lets me regulate when they go online, ie, only in WiFi zones (home, school) not just anywhere with an expensive mobile data plan.
I am very impressed with their cell service and rock bottom prices.
I've made mistakes before with other phone companies and they didn't take five days to help me fix my problem. I find it highly suspect that every bad review of puretalkusa is followed immediately (within 24 hours) by people trying to make puretalkusa sound like the greatest thing known to mankind. I'm sure there are many people who like the company, but it's kind of obvious that this phenomenon is due to puretalk PR and not puretalk apologists.
Everytime I see a Consumer Cellular thread (here and other threads/forums), new posters will say how they are bad. Then, other new users will say they are great. To me it just seems like these are just meaningless posts from employees of both Consumer Cellular and one of their competitors.