Why does pageplus want to keep secret that they use the verizon network

[Guest 54]

Why does pageplus want to keep secret that they use the verizon network?

I am just curious. Av, Mingo and other MVNO will tell you if asked.

Is too many people asking for tier 2 or 3 support?

[excelblue]

It may be their contract with Verizon. Verizon doesn't want their MVNOs stealing business, as their marketing revolves "the network."

It's actually no real secret anyways. They're just not allowed to advertise it.

[Guest 54]

It may be their contract with Verizon. Verizon doesn't want their MVNOs stealing business, as their marketing revolves "the network."

It's actually no real secret anyways. They're just not allowed to advertise it.

I am not a dealer. Saying dealers can not verbally tell customers pageplus uses the verizon network is wrong.

[excelblue]

I'm a dealer. I can verbally tell customers that it's Verizon, but only when asked. It's kind of like the advertising policy on HoFo.

Eg. I can't have a sign that says "Verizon network for half the price. PagePlus Cellular!"

However, if someone asks me "Will there be any coverage issues?" Then, my spiel about how PPC is a MVNO on VZW comes out.

[j8994]

I'm a dealer. I can verbally tell customers that it's Verizon, but only when asked. It's kind of like the advertising policy on HoFo.

Eg. I can't have a sign that says "Verizon network for half the price. PagePlus Cellular!"

However, if someone asks me "Will there be any coverage issues?" Then, my spiel about how PPC is a MVNO on VZW comes out.

well if you are following policy you are not suppose to tell any customer that pageplus uses verizon towers, network etc. this is a breach in contract between you and pageplus, and they can press charges against dealers if they feel that if is needed. you may want to read the policy.

the signal provided by any tower used by pageplus is considered the pageplus network. just like if you use a net10 phone, even tho it uses att and tmobile signal, it is still the net10 network, if you use boostmobile, even tho it uses the nextel/sprint system, it is the boost mobile network.

this is the kind of stuff that is upsetting verizon and pageplus.

you dont see straight talk saying they use the verizon network. if you ask them they say there phones are on the straight talk network.

[Guest 54]

well if you are following policy you are not suppose to tell any customer that pageplus uses verizon towers, network etc. this is a breach in contract between you and pageplus, and they can press charges against dealers if they feel that if is needed. you may want to read the policy.

the signal provided by any tower used by pageplus is considered the pageplus network. just like if you use a net10 phone, even tho it uses att and tmobile signal, it is still the net10 network, if you use boostmobile, even tho it uses the nextel/sprint system, it is the boost mobile network.

this is the kind of stuff that is upsetting verizon and pageplus.

you dont see straight talk saying they use the verizon network. if you ask them they say there phones are on the straight talk network.

That where I disagree. The parts in bold may not be legally enforceable by law. If a person ask what network this service uses, they can't legally say it is the pageplus network, they have to tell people PP uses the verizon network. Pageplus, and straight talk have no network or towers. Businesses can not lie to customers even if it is in the contract. In my opinion, PP is asking dealers to lie. I am not lawyer, just from what I read on the internet.



If you look at the sprint mvno webpages. They say we use the Sprint network but we provide all the customer service. Please do not call Sprint.

[nwm4ever]

That where I disagree. The parts in bold may not be legally enforceable by law. If a person ask what network this service uses, they can't legally say it is the pageplus network, they have to tell people PP uses the verizon network. Pageplus, and straight talk have no network or towers. Businesses can not lie to customers even if it is in the contract. In my opinion, PP is asking dealers to lie. I am not lawyer, just from what I read on the internet.



If you look at the sprint mvno webpages. They say we use the Sprint network but we provide all the customer service. Please do not call Sprint.

I'm not sure why you're raising such a semanticist fuss. Verizon sells PP its network access just like it does with other MVNOs (what j8994 pretty much told you). There are also roaming agreements so that Sprint and Virgin Mobile users aren't necessarily service-less in certain areas--they don't automatically become 'Sprint via Verizon' customers. And what about the select areas where it's not Verizon, but still that nifty little operation called 'Alltel' (albeit of the divested variety)?

If the phone service and reception works well, I don't think most customers are going to care if they called it the Go Network--though Disney might have want to have a talk with someone, then.

[HF305]

It's sort of like when you rent an apartment, the guy who collects the rent every month may not actually own the building. Of course it's easy to find out who owns a building, but the person you know as the "landlord" isn't required to tell you. The owner may not want him to tell you. If he has some sublease arrangement where he has the right to rent out the apartment, he can call it "his apartment."

[Guest 54]

It's sort of like when you rent an apartment, the guy who collects the rent every month may not actually own the building. Of course it's easy to find out who owns a building, but the person you know as the "landlord" isn't required to tell you. The owner may not want him to tell you. If he has some sublease arrangement where he has the right to rent out the apartment, he can call it "his apartment."

Not sure on that either. My point from reading laws online and reading about contracts. You can not lie to other party or have another party lie for you. You can not lie to the end user. The laws must not have any teeth for those services to tell you it is their own network, even though they contact VZW for tech support. As far finding the owner of an apartment building, that is real easy. Just go to either you city or county building office.

[Guest 54]

I'm not sure why you're raising such a semanticist fuss. Verizon sells PP its network access just like it does with other MVNOs (what j8994 pretty much told you).

I am just pointing out it may be against the law in some states to lie to the end user on what service MVNO uses.

There are also roaming agreements so that Sprint and Virgin Mobile users aren't necessarily service-less in certain areas--they don't automatically become 'Sprint via Verizon' customers. And what about the select areas where it's not Verizon, but still that nifty little operation called 'Alltel' (albeit of the divested variety)?

I am not talking about roaming. That still being worked out who actually own the service in the diversified areas. You are libel to roam on either network or have no service.

I got to make one correction. Most towers are not owned by a cellular service they are owned by a third party.

[CKwireless]

Tell people its on "America most reliable network" most will know what you are saying. Thats what dotcom wireless do and they are a mvno using verizon.

[j8994]

I am just pointing out it may be against the law in some states to lie to the end user on what service MVNO uses.



I am not talking about roaming. That still being worked out who actually own the service in the diversified areas. You are libel to roam on either network or have no service.

I got to make one correction. Most towers are not owned by a cellular service they are owned by a third party.

Well by all means, if you can find these laws then pleade inform us, so that we may inform the respective companies of what they are asking us to do.

I am sure that will clear up this issue.

[Oopsz]

I hate using this line of reasoning, but you're not thinking like a lawyer.

If page plus leases network capacity, then arguably they do have a network. They don't own the network itself, but it doesn't really matter because they "own" a certain amount of capacity on that network. And they can say "You get service on the Page Plus Network" without lying.

When you get a long distance plan from Sprint or MCI, do they tell you how they're routing calls? I remember in the 80s if you had Sprint, daytime international calls could go over satellite but nighttime international calls (when the trunk rates were cheaper) would go over Ma Bell's landlines- they'd never admit it ("We're routing you on the Sprint international calling network"), but you could tell because of the echo delay during the day you wouldn't get at night. Or does comcast tell you who their upstream peer is? Hell no! Unless you trace the route you have no idea if your internet connection is routed through Cogent or Level3 or C&W, (and if your upstream peer goes down, so does your internet connection), but all Comcast or Cox or Time Warner will say is something like "Your internet is connected over our state of the art Fiber network".

[Guest 54]

j8994

There are laws, but they have no teeth. You might want to check with your state attorney general before telling customer the phone uses PP, AV, Mingo network. There is a way around that. You could say the phone uses PP. AV, Mingo service or you could say PP, AV, Mingo is a MVNO of a wireless provider which you are not allowed to say the name.

I am not saying any company is doing this. You might want to check the Federal law on false advertising. If I remember my pp phone package correctly. It said we use the largest network. It didn't say the phone uses the pp network.

[Guest 54]

Or does comcast tell you who their upstream peer is? Hell no! Unless you trace the route you have no idea if your internet connection is routed through Cogent or Level3 or C&W, (and if your upstream peer goes down, so does your internet connection), but all Comcast or Cox or Time Warner will say is something like "Your internet is connected over our state of the art Fiber network".

I see your point. Little off topic. The last part can be re-routed to a backup upstream peer but could take a little time.