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Thread: Backup Assistant Problems on LG-VN250, What is it?

  1. #1
    Join Date
    Sep 2006
    Location
    WI
    Posts
    37
    Phones
    LG VX9800
    LG VX8300
    LG VX6000 (US Cellular)
    Carriers
    US Cellular
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    0

    Backup Assistant Problems on LG-VN250, What is it?

    Does anybody know what the "back-up assistant" is on the new LG-VN250? My wife has this phone. At night it seems to hang up on back-up assistant. I've gotten up in the middle of the night for whatever reason and they phone screen will be totally lit up and it says "back-up assistant" with a round circle of dashes (like it's thinking). It will basically stay lit until the battery wears out. If I put it on the charger in this stage, it will not charge. If I turn it off and back on it seems to work fine. We wore one battery completely out in about a week. Currently we shut the phone off at night and that preserves the juice.

    Does anyone know if this is a feature that can be turned off in a deep firmware menu? Verizon doesn't know what the problem is. It's a new phone and currently at software revision 1.1. They didn't know when the next software revision would be coming down the pike.

    Thanks

    Gruni

  2. #2
    Join Date
    Jan 2008
    Posts
    68
    Phones
    Ally
    Fathom
    Rumor Touch
    Carriers
    Verizon
    Sprint
    Feedback Score
    0

    BackUp Assistant

    Backup Assistant is a cool little application from Verizon, it's funtion is to back a backup of your phone's address book to an on-line database. The advantage is that if you loose your phone, it dies, or you just get a new one, you can retrieve your contacts from the on-line database. I don't know why it would be trying to do a backup without being activated... You can also set what time the Backup occurs so it isn't going off at night. I don't have a Cosmos to see it myself, I'm just reporting how it works on the other LG Phones I have. Normally you can uninstall it if you feel it's be obtrusive and not very useful. From the main menu Try going to "Media Center" then "Browse & Download" Then highlight "Backup Assistant" and press options. You should see an option to "Unsubscribe" Which will cancel the service and remove the application from your phone. But personally I would Keep the app and just adjst the time the backup happens. I only have a few over 100 contacts but it normally only takes a second to complete.

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