Local PagePlus dealer will not activate Palm Centro
They claim they can not activate smart phones. What are my options? Can I just call PagePlus directly and have my number ported and phone activated? Or do I have to buy a prepaid card and then activate? Sorry for all the questions.
Any dealer is an independent business person and can choose to activate a handset, not purchased at his/her store or not. Their choice. You want a dealer to do an activation, best way is to buy a handset or other services from that dealer. The dealer does not have to activate any handset that is not purchased from the dealer.
That said...yes, you can call Page Plus...but remember the dealer did nothing wrong except exercise his/her dealer's right on an outside devise.
Living life on the edge!
==But then I have no life==
Any dealer is an independent business person and can choose to activate a handset, not purchased at his/her store or not. Their choice. You want a dealer to do an activation, best way is to buy a handset or other services from that dealer. The dealer does not have to activate any handset that is not purchased from the dealer.
That said...yes, you can call Page Plus...but remember the dealer did nothing wrong except exercise his/her dealer's right on an outside devise.
Fair enough. I just got off the phone with Page Plus and they said they could activate it. They also said it might not work. My understanding was the Palm Centro phones from Verizon worked now.
They work...yes...for talk and plain text...without issue. You may have to do some manual tweaking to get MMS and other data functions to work properly.
Any dealer is an independent business person and can choose to activate a handset, not purchased at his/her store or not. Their choice. You want a dealer to do an activation, best way is to buy a handset or other services from that dealer. The dealer does not have to activate any handset that is not purchased from the dealer.
That said...yes, you can call Page Plus...but remember the dealer did nothing wrong except exercise his/her dealer's right on an outside devise.
That doesn't make any sense unless said dealer is incompetent. From what I have heard activation for talk and text isn't that hard if the phone is not banned. Why not just charge $25 for your time if it has to be reprogrammed! If I wanted PP, I would gladly pay that amount for a complete reprogram of the phone. I am not a dealer, so unfortunately I cannot help.
I'm not saying it is the best business practice...but then we don't know either if the dealer offered to activate for a fee or not. What I am saying is that anyone that walks into anyone's store or establishment with an item not purchased from that dealer, retailer, establishment, the business has every right to not provide the service requested whether it can be done or not.
Joe Blow goes across the street and gets a phone from a convenience store that has no clue what to do. Joe Blow then walks back across the street to XYZ Cellular store and demands the store activate and service the phone. Why? It's not the responsibility of XYZ. So Joe Blow saved $5 bucks at the convenience store then thinks XYZ owes him something...wrong.
I think a lot of dealers may go ahead and activate the phone either for a fee or no charge hoping the customer comes back for business at a later time...but the tone of the OP post was as if the dealer was wrong and not in the dealer's rights to say no to activating a phone that was purchased elsewhere. The point I am making is the dealer is within his/her right to refuse to activate a phone they did not sell.
Six of one and half dozen of another, again...........But...
The OP stated: "They claim they can not activate smart phones."........I read that as the dealer thinking that it cannot be done. (unless of course it was an employee and the owner had said not to activate smart phones.. )
Had the OP stated: "They claim they will not activate smart phones.".......Then I would see that as a dealer refusing to activate a smart phone, for whatever the reason. Implying that a smart phone can be activated but they won't do it.
Just my one cent. FWIW
I recently tested the "don't mention a PP Dealer by name" rule here on PP Hofo......trust me, it is still in effect - got me a 7 day ban.
They claim they can not activate smart phones. What are my options?
You should assume they just don't know how to. A large chunk of "dealers" aren't capable of doing it because they just have no idea how to program settings beyond the few handsets they sell.
Its an unfortunate fact since Pageplus allows anyone, no matter how little technical know-how they have, to be a dealer
Originally Posted by mharris127
That doesn't make any sense unless said dealer is incompetent.
They work...yes...for talk and plain text...without issue. You may have to do some manual tweaking to get MMS and other data functions to work properly.
Unless there is some problem, Verizon handsets will do MMS on P+ without modification. Please take some time to avail yourself of the resources we have created for you.
<<Quote:
Originally Posted by 94SupraTT
What do I need to do to get MMS working?>>
I just activated a second hand Verizon Centro last week and everything worked out the the box-MMS, web, etc. That's why I chose the Palm-so that I wouldn't have to reset anything.
If the Palm Centro doesn't work out of the box, I'd suggest a master reset. Every Windows-Based palm that I have dealt with (VZW or P+ branded) has "just worked" when I activated them from new, or after a factory reset.
The main issues with data are from the dialing rules in the connections preference. Some phones work with only #777, others need the area code included.
If one doesn't work, try the other. (Hint: dialing patterns)
<<Quote:
Originally Posted by 94SupraTT
What do I need to do to get MMS working?>>
I just activated a second hand Verizon Centro last week and everything worked out the the box-MMS, web, etc. That's why I chose the Palm-so that I wouldn't have to reset anything.
Agreed. I just ESN changed from a Treo to a Centro. Every thing worked fine on both phones. The Centro even gets the location info correctly when running with Google Maps.
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Originally Posted by markivy
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talk smart 
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