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Thread: Fido Unlimited Plans FAQ

  1. #46
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    ^ yeah, supervisor also told me data will be unzoned doesn’t matter when you sign up.

  2. #47
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    unzoned

    Customer service rep called today to confirm my plan was changed yesterday or today to the grandfather unzoned. Yay! I got lucky this time.

  3. #48
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    Quote Originally Posted by NauticalDan View Post
    Customer service rep called today to confirm my plan was changed yesterday or today to the grandfather unzoned. Yay! I got lucky this time.
    Congrat! Good that Fido makes thing right.

    Do you still have the map coverage option when you log into ur acc?

  4. #49
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    Quote Originally Posted by hohohong View Post
    Congrat! Good that Fido makes thing right.

    Do you still have the map coverage option when you log into ur acc?
    Nope, it's gone.

  5. #50
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    Quote Originally Posted by hohohong View Post
    Congrat! Good that Fido makes thing right.

    Do you still have the map coverage option when you log into ur acc?
    ye its right here
    http://www.fido.ca/web/page/portal/F...E61_SUB_BC_VAN

  6. #51
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    I got the call too!
    CSR Manager called to tell me their mess up (which I already knew about and asked to go back to my 700min ret plan) but offered to put me on the older unzoned plan. (without me calling in, asking or crying about it: they offered)
    Good work on the cust service =)
    My Plans (Rogers): Biz Share Flex $80 (unlim stuff w 4gig) + $35 second line.

  7. #52
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    Quote Originally Posted by partyfavor View Post
    I got the call too!
    CSR Manager called to tell me their mess up (which I already knew about and asked to go back to my 700min ret plan) but offered to put me on the older unzoned plan. (without me calling in, asking or crying about it: they offered)
    Good work on the cust service =)
    That's awesome news.

    FIDO $40/4GB BYOD
    PUBLIC $38/4GB BYOD
    WIND $15 AITF unlimited data (10GB full speed)


    All my posts are my own opinion only and not necessarily that of any of my employers, past or present.

  8. #53
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    Quote Originally Posted by partyfavor View Post
    offered to put me on the older unzoned plan. (without me calling in, asking or crying about it: they offered)
    Good work on the cust service =)
    That’s good CS. Me however have to fight to get my unzoned plan back. But at least they made it right,… I hope.

    Seems to be a new plan code (SAVMM010A) that will kick in on my next billing cycle and I hope that’s the unzoned version.

  9. #54
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    ye thats the iphone version of the plan on month to month

  10. #55
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    Quote Originally Posted by dil_king View Post
    ye thats the iphone version of the plan on month to month
    Thanks for confirmation that SAVMM010A is the unzoned version.

  11. #56
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    my plan code is SAV24012G . is it normal?

  12. #57
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    Quote Originally Posted by ronyb View Post
    my plan code is SAV24012G . is it normal?
    Well, what plan are you on? And what do you mean by "normal"? They're all "normal". lol

  13. #58
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    Quote Originally Posted by JustinCredible View Post
    Well, what plan are you on? And what do you mean by "normal"? They're all "normal". lol
    t suppose to be $80 unlimited plan/ toronto area/ . i see people posts different codes so i just wondering if mine is the same as others . thanks

  14. #59
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    Quote Originally Posted by ronyb View Post
    t suppose to be $80 unlimited plan/ toronto area/ . i see people posts different codes so i just wondering if mine is the same as others . thanks
    There are over a hundred codes for the new zoned version. It depends on where you live, device, contract and other factors. Your plan code is not the old Canada-wide version.

    Again, as posted on the first page, simply dial *#123# and press send. It will tell you whether you're in your zone or not. The old non-zone version just says "no tariff area information available".

  15. #60
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    Quote Originally Posted by Remeron View Post
    I recieved a call from a supervisor/manager yesterday informing me that they had made a mistake and are giving me unlimited no zone voice services - basically grandfathering in my original city fido plan into my $80 retention deal.

    The $80 retention deal was offered to me included zoned voice service, canada wide 6 gigs data, unlimited sms, unlimited tethering and all calling features for $68 a month. It occurred well after June 1st. I also confirmed that I have Canada-wide no zone data as well.

    Did anyone else get that call?
    Just called Fido CSR & Retention and they confirmed that they changed me from zoned to unzoned. Also confirmed by the *#123# which produced the message: no tariff area information available

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