Fido Unlimited Plans FAQ

[ronyb]

From the official documents, yes.

Is it really? Or just official documents hasn't been updated ?
I switched to this plan 2 weeks ago and CR told me data are not zoned. I asked 3 times.
Can anybody confirm it is /not/ zoned?

[Fritz Z24]

You can still ask FidoSeniorAgent...he can check for you.

Meanwhile I asked for clarifications a while back...no answer yet.


So take it like you want...but I recommand you to be careful once you outside the City Fido Zone with your Data.

[JustinCredible]

Is it really? Or just official documents hasn't been updated ?
I switched to this plan 2 weeks ago and CR told me data are not zoned. I asked 3 times.
Can anybody confirm it is /not/ zoned?

The only way we're ever going to find out for sure is if one of you try using a little bit of data outside your zone and then report back here when you get your bill.

[tt927]

I have been searching around...but could someone help define what unlimited calling unzoned means?
I saw the coverage map for zoned and see that you can't take calls say in Golden Ears provincial park (the vancouver coverage). Does this mean if you are unzoned, you can call anywhere and when does roaming start?

Thank you in advance! Sorry for the duplicate but alot of discussion about zones and unzoned, just didn't see the exact definition.

[JustinCredible]

I have been searching around...but could someone help define what unlimited calling unzoned means?
I saw the coverage map for zoned and see that you can't take calls say in Golden Ears provincial park (the vancouver coverage). Does this mean if you are unzoned, you can call anywhere and when does roaming start?

Thank you in advance! Sorry for the duplicate but alot of discussion about zones and unzoned, just didn't see the exact definition.

Er, unzoned means just like any normal plan. Please refer to the first post, it's all there.

[hohohong]

I’m gonna transfer my unzoned plan. My plan is M2M now. If I transfer out, will it still be unzoned?

What if I lock into contract, then transfer, the unzoned plan will still be unzoned after the transfer right?

[Paolo]

6 pages and still no clarification on the zoned data? wow

[ronyb]

6 pages and still no clarification on the zoned data? wow

i don't get it! we have even Fido CR here in the forum and even they don't know if data is zoned.
don't get it. do you plan hide and seek in fido?

[Remeron]

My data is not zoned

[phoen!x]

Got my 2 liens unzone today after one month of fight i'm happy now

[JustinCredible]

i don't get it! we have even Fido CR here in the forum and even they don't know if data is zoned.
don't get it. do you plan hide and seek in fido?

If you had read this thread you'd realize that CSR's and supervisors alike do not know for sure. The documents state one thing, the reality may be something different, and the fact that it's not even an official plan it certainly isn't something sent out in memos to all staff...lol. Most CSR's won't even know about the plan UNTIL they see it on a customers account.

Now, that being said, I will quote myself again:

The only way we're ever going to find out for sure is if one of you try using a little bit of data outside your zone and then report back here when you get your bill.

Only real world testing will answer this at this point. And until that time, I advise caution just in case the documentation is correct and/or they are about to implement data zones.

[blueskyzz]

I switched to this plan on June 14, only after the agent assured me that this was not a zoned plan. I must of had him confirm this at least 3 times and leave notes to that effect.

Sure enough I get my bill the other day and I have out of zone charges. Long story short, I called in and 45 min later I'm now on the right plan with no zones and received a credit for the extra charges.

[Tony2468]

I switched to this plan on June 14, only after the agent assured me that this was not a zoned plan. I must of had him confirm this at least 3 times and leave notes to that effect.

Sure enough I get my bill the other day and I have out of zone charges. Long story short, I called in and 45 min later I'm now on the right plan with no zones and received a credit for the extra charges.

Good to know they can still give out no zoned unlimited plans, as in its possible to do. Just that Fido says they cant do it when you ask for it.

[lamlopeala]

Data is not Zoned.

[hohohong]

I am gonna sign onto contract with my M2M unzoned plan. Will they switch to zoned version when I sign onto contract?

My current plan code is SAVMM010A. What should the plan code be after I locked into contract?