Quebec Consumers: DO NOT Sign Contracts Before July 1. You Will Be Rewarded! NEW LAW

[EChid]

That is very good, maybe they will follow in other provinces? Also I would like to a restriction on contract length...3 years is simply ridiculous, no other country that I know of has 3 year contracts as the norm.

[lukeiphone]

awesome!! hope this applies to all of canada soon.

[Mr Mystery]

2. Cancellation Fees:
a) With contract + phone. Fee= Cost of the phone subsidy.
b) With contract (no phone). Fee= Lesser of $50 or 10% of remaining value of contract.
c) No contract. Fee= No fee.

Here's what will happen, as an example right now Bells ECF if $400 for voice and $300 for data. They sell the new Pearl 9100 off contract for $329.99(value of the phone).

They will just up the value of the phone to keep the ECF's high. Pearl 9100 will now be $499 etc,etc.

[me815]

3)Starting June 30th, no more 30 days notice. Quebec customers who wants to cancel their service will have their service cancelled immediately once the call ends with the CSR or if the customer ports out.

This is dangerous for anyone want to call retention and try faking the cancellation for better plan... If the retention REPs said OK to cancel... don't know if anyone will say OK go ahead to cancel... It will cancel immediately and you might loose your phone number...

The old law... even you say cancel, you still have 30 days to undo the cancellation and continue your contract... So you won't afraid to say cancel to the retention REPs lol...

Hay Fido/Rogers Customers

The reason why the iphone 4 is not launching in Canada on June 24th is due to Quebec Bill 60 that becomes law on June 30th. Because of Bill 60, every carrier operating in Quebec will have to create new Terms and Conditions for their Quebec subscribers. This Bill will set rules on how carriers must deal with their Quebec customers.

Some of the new rules that Quebec customers will see
1)Starting June 30th, In a Quebec advertisement, carriers must display the full cost of the plan including SAF/911.GRRF fees in the price of their advertisement. Example $40 cityfido plan will be displayed as $40.40 plan.
2)Starting June 30th, Any Quebec customer who activates service with agreement or renewals their agreement must be provided a written copy that contains the cost for every service a carrier can charge this customer. The cost of these services can't change for the duration of the contract.
3)Starting June 30th, no more 30 days notice. Quebec customers who wants to cancel their service will have their service cancelled immediately once the call ends with the CSR or if the customer ports out.
4)Starting June 30th, Quebec customers will not pay any administrative fees for non payment or rejected payment.
5)Starting June 30th, Quebec customers who want to cancel their service before the end of the term will be charged.... the hardware subsidy received x the number of month remaining divided by how many month is the agreement length. Example: say a Quebec customer got 16GB iphone 3GS for $199 on 3Y term on June 19, 2009. The retail price of 16GB iphone 3GS is $699. So this customer received $500 hardware subsidy from their carrier. Now this customer wants to cancel their line. This customer has 24 month remaining on their contract. (500 x 24 month) divided by 36 month = The ECF in this example will be $336.67 +tax.

These 5 rules are some of the new rules that will come into play on June 30th for Quebec customers.

To have a smooth Canadian iphone 4 launch, Apple and Rogers/Telus/Bell agreed to delay the the launch of the new iphone 4 because they didn't want to create rules for 6 days that they would have to change on June 30th. So all parties agreed that it was in their best interest for all carriers to be ready for the new Quebec law without having a major iphone launch to deal with. Every CSR who handles Quebec customers, Store Rep in Quebec must be retrained on the new rules. I don't think any carrier wants a CSR in a training class when thousand of customers are on hold waiting to speak with a CSR to see if they can qualify to get iphone 4.

If it wasn't for this new Quebec Law, the Canadian iphone 4 launch would have been on June 24 like the Americans. I can guarantee you this.

http://www.howardforums.com/showthre...1#post13792691

[boink9999]

not gonna make a big difference...

[pnjunction]

Agreed 3 years is just nuts. The annoying part is that the subsidies are so much smaller if you go shorter. Telus is only $100/year for 1 or 2 years and Rogers seems to be worse with $50/year. Meanwhile they'll give you $400-500, about $150/year on the 3 years to push you towards it.

Of course they're making enough money on their plans to cover this $150/year no matter what, so cut the BS and give me $250-300 off on a 2 year contract which I would find much more palatable. I suspect part of only getting big breaks for 3 years is that they know it is an eternity and expect people to pay the ETFs.

Of course the ideal would be to get rid of contracts all together, cut service prices, call subsidies the loans that they are and replace ETFs with paying off your balance, but this will never happen because it would be too transparent.

[iinier]

I'm confused. I'm seeing people quoting posts that I can't see in this thread. I'm seeing 6 posts. Is this the case, or is there something wonky with my forum settings?

[Taknarosh]

There is posts on other section of the forums about this new law.

[BellVictim]

^iin

You see:
Originally Posted by FidoSeniorAgent >>>

Click on that '>>>' icon to see the orig post.

(Pity HoFo can't just make the word 'Posted' a link, which would be much more clear, and rather congruent with much of the rest of the internetz.)

[iinier]

Thanks for clearing that up for me, guys. Lol, I was really confused.