THE FUTURE IS FRIENDLY: $2.00 Fee if you want a Paper Invoice -- September 21st
New paper bill charge and changes to detailed
billing options and Client Service Agreement
In an effort to reduce paper consumption and encourage more clients to move towards online billing, TELUS is introducing new paper bill charges. To support this change, detailed billing and client service agreement updates will be made
New $2 Paper bill charge - Effective September 21, 2010
A monthly charge of $2 per account will be applied to maintain a paper bill for all
consumer, business and corporate account types (e.Bill continues to be offered at no
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Telus doesn't feel the need to wait for competitors to lead the industry to higher costs.
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I'm not against them trying to get rid of paper billing, because it simply wastes paper.
However Telus could have done the right thing and given people some sort of meaningful incentive to switch to paperless billing like Rogers did (I believe they gave people extra minutes?).
Instead, Telus decided to be Telus and just extort their customers into it.
I think Telus was running a whole bunch of promos over the past year or so trying to get people to switch to e-billing. Obviously, people didn't switch over. Now, they're trying this method.
This is a good move IMO, majority of people who receive invoices these days don't even look at them. It's just a waste of trees.
the future is scaring me with the little money I earn...
as richc3 mentioned, they should've just lowered the cost for those who aren't using paper or give more monitues...
I think Telus was running a whole bunch of promos over the past year or so trying to get people to switch to e-billing. Obviously, people didn't switch over. Now, they're trying this method.
This is a good move IMO, majority of people who receive invoices these days don't even look at them. It's just a waste of trees.
Nope. There was never any actual incentive. I think the most they ever offered was to plant a tree if you switched to paperless.
Telus Proves their becoming the worst provider out there yet again. Instead or rewarding clients for going paper free, like offering a feature or a small discount. They decide in their divine wisdom to increase cost to punish clients.
I have 1 Account on Paper Less. I still Print my invoice and use my Paper and ink. I still save the paper as the Paperless only saves it for 18 months or something like that. I needed an older one and they said they dont keep it. So i switched back to Paper.
Make their System better store longer and i will move to Paperless.
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Originally Posted by abbywack-a-mole
FINALLY.
Something not in direct response to Rogers or Bell.
Actually this is in Direct Response to Fido, Fido has been charging for Paper bill since 2008, also this in Direct Response to Bell, they have been charging for a Paper bill for about a year now and I beleive they charge $3
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$22 a month + BC Taxes @ 12%
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Originally Posted by Get-Me1
I have 1 Account on Paper Less. I still Print my invoice and use my Paper and ink. I still save the paper as the Paperless only saves it for 18 months or something like that. I needed an older one and they said they dont keep it. So i switched back to Paper.
Make their System better store longer and i will move to Paperless.
I don't think its gona get any better, they already give you 18 months of billing history, which is 50% for then Bell, Bell only gives you 12months & I beleive Rogers & Fido are 12 months aswell.
Something not in direct response to Rogers or Bell.
Actually this is in Direct Response to Fido, Fido has been charging for Paper bill since 2008, also this in Direct Response to Bell, they have been charging for a Paper bill for about a year now and I beleive they charge $3
And Bell also made this move a couple of years ago. TELUS is definitely not the first (not that it justifies it).
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Originally Posted by Que_Ball
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