htc touch pro 1 on boost mobile i just need the msl to program phone someone help me
hey everyone i just bought a sprint htc touch pro 1 and i bought it for my g/f she called up boost cs,and she gave them the dec number and they put it on the account, now i dont know what to do it still has the old phone numbers on the phone, can i provision it and will it fix it or do i need the msl code to program the new numbers in? can someone help me get the msl code please? anyone any help thanks
She should have gotten the 6 digit MSL, 10 digit MDN and 10 digit MSID when she talked to customer service. You can try to auto provision the phone, sometimes it works. If it does not, call customer service and tell them that your phone is not working and needs to be manually programmed, they will give you the numbers.
Google for the directions, you can get the MSL and use the programming you should have printed out when you signed up originally. The MSL is moderately easy to coax out of most htc windows mobile devices, took me about 20 minutes because the keyboard sucks. :-)
sprint will not give me the msl code and boost will not either but the phone is activated on her account now i need to manually program the phone can someone please help me get the msl code this my g/f phone and now she is out of a phone and all i need is that damn msl code and i know it will work and be all set
I don't think you have the right ESN/MEID on the account, and that's why the MSL didn't work. Like I said lastnight.
i got the msl and it works so i can program the phone, the only thing now is somehow they put the phone as lost or stolen or they said its on someone's account so now i have to have the previous owner call them back up and fix it for me cause the phone is all programmed