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Thread: Need Help Browsing with LG420G

  1. #1
    Join Date
    Jul 2010
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    Need Help Browsing with LG420G

    Just got new phone; now manual. Need help in two areas:

    Bluetooth. I thought if I had wireless internet I could connect with bluetooth. Guess that is not so as it says not available. I have ATT Uverse wireless, but I guess that will not work.

    How do I connect to internet with phone? When try to connect it deducts .5 minutes and says connection failed? Can someone walk me thru this?

    One more thing: How do you use shortcuts. I.E, I assigned calendar to a shortcut, but don't know how to retrieve without going thru menu.

    Thanks for any help.

  2. #2
    Join Date
    Nov 2006
    Posts
    3,696
    Phones
    Samsung T201G
    Motorola W376
    BlackBerry 8703e
    Carriers
    AT&T (Tracfone / Net10)
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    0
    I had the same problem with a Motorola W375 on sister network Net10. As "defective" according to Tracfone means no ability to make voice calls only, you are probably better off just buying another Tracfone. If you attempt to have them rectify it, they will just give you the runaround of try this and that until the warranty expires. If you want to try anyway, Executive Resolutions is open between the hours of 8 and 5 EST at 1-800-876-5753. I also have a contact (Elston Lombillo) within the company that handles the tough problems as well as he is allowed to by Carlos Slim (the owner), I can PM that e-mail to you if needed. Elston was able to rectify a problem for me recently, but it involved a messed-up minutes transfer to a new phone. Unfortunately, as a phone is required to not be able to make a voice call in order to be deemed defective under warranty, I think you are out of luck -- even Elston is limited by company policy.

  3. #3
    Join Date
    Aug 2004
    Location
    Boston
    Posts
    1,774
    Phone
    ZTE, LG
    Carrier
    America Movil, Verizon
    Feedback Score
    0
    To web browse with the 420G, press the globe button on the keypad. It is the key above SEND.

    If you are getting "Connection Failed", it is possible that the carrier has not yet activated Mobile Web for the phone. After a new phone is activated, TracFone's web site states to wait one hour before accessing Mobile Web.

    If you continue to get "Connection Failed" after a period of time, then you should call TracFone to get it rectified.

    I noticed earlier today that the TracFone default home page that appears, had some server problems and displayed an "HTTP Error 500". Going to the Navigation selection on the menu then selecting Reload, will reload the page.

    To save any favorites, you would save them as Bookmarks, once you are on that particular page while web browsing. To look at the Browser menu without launching the browser itself, press the Menu key then 5 (or navigate to the center icon).
    America Movil/Straight Talk/TracFone customer since 2004.
    verizon customer since 2012.
    T-Mobile customer from 2005-2014.

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