retention plans> look what i got!

[phzi]

Hey guys quick question. I managed to get a great plan but I had to go through the OOP. I was offered something way back but then they wouldnt give it to me. I ended up escalating and after hours of phone calls finally they had all the credits on the account. My plan is as follows:

$17.50 for 200 daytime (+ 100 bonus) ultmd eve and weekend from 6
unlimited incoming $10 - $10 credit
$25 - $10 data credit for 500 mb
$10 value pack
- $15 monthly fee discount
=====
$27.50 + tax + GRF

The problem is, the office of president said they $15 monthly fee discount could drop off at anytime if it gets audited.

Now because this was the case, they told me I can decrease the length of my contract from newly renegotiated 2013 expiry back to what it was at before I negotiated the plan. Therefore, my contract would expire with the above plan in 2011.

Now my question is, should I do it? Go back to expiring this year with this plan? Would I have problems renewing my contract later this year for 3 years since this plan is basically impossible to get? Im just afraid that in one year into my contract suddenly Ill lose my discount and wont be happy with the plan since its not what we negotiated.

So basically my options are to keep this plan for 3 years knowing that the MFD could disappear at any time, or to allow it to expire in less than 1 year and then renegotiate at that point. Whats the best option? thanks

What are the expiries on the discounts? Hard to help you without knowing this.
Whatever you decide, just keep in mind that your amazing plan will definitely expire after the contract term is over - you are very very unlikely to get a rep that will renew your discounts for you.

Generally, they won't give you discounts greater then 50% of your plan price. To get the $15 discount, did you remove some features or anything tricky? Having that $15 be a $10 discount would be a more believable plan.

You might be able to get the 1yr, but with 3yr credit expiries; then you can just be month-to-month.

BTW, this isn't really the right thread for this discussion I don't think.

[Matrixvibe]

Not as epic as everyone elses but...
Recently called retentions HUP iPhone 4 and changed to:

200mins (6pm &wknd unlimited) $17.50
Value Pack (2500 text, VM, CID) $10
Flex data $10
MFD $10

$17.50 + $10 + $10 - $10 + GRF + tax= $33.82

Just hoping to get unlimited incoming or rogers 2 rogers features and get them discounted as well :P lol

[Mobilicity604]

This is what I just got offered: 300 Minutes daytime, unlimited incoming, unlimited network, 6pm evenings and weekends, cid, vm, call forwarding, 2500 texts, incoming texts free and 1 Gig of data for $49.93. I have 2 years left on contract, thy want me to extend it to 3.

[Arjun_Rudra]

Hey guys quick question. I managed to get a great plan but I had to go through the OOP. I was offered something way back but then they wouldnt give it to me. I ended up escalating and after hours of phone calls finally they had all the credits on the account. My plan is as follows:

$17.50 for 200 daytime (+ 100 bonus) ultmd eve and weekend from 6
unlimited incoming $10 - $10 credit
$25 - $10 data credit for 500 mb
$10 value pack
- $15 monthly fee discount
=====
$27.50 + tax + GRF

The problem is, the office of president said they $15 monthly fee discount could drop off at anytime if it gets audited.

Now because this was the case, they told me I can decrease the length of my contract from newly renegotiated 2013 expiry back to what it was at before I negotiated the plan. Therefore, my contract would expire with the above plan in 2011.

Now my question is, should I do it? Go back to expiring this year with this plan? Would I have problems renewing my contract later this year for 3 years since this plan is basically impossible to get? Im just afraid that in one year into my contract suddenly Ill lose my discount and wont be happy with the plan since its not what we negotiated.

So basically my options are to keep this plan for 3 years knowing that the MFD could disappear at any time, or to allow it to expire in less than 1 year and then renegotiate at that point. Whats the best option? thanks

SO you renegotiated and got a new phone.

Now u can basicly get out of your contract AND get a new phone?

Well look at it this way. How much can u sell the phone for? Now u will get a 10$ credit instead of 15. So 5 a month u could loose for a possible 2 years...

I say take the 1 year deal and get a phone. selll it.

profit

[iridescence]

Now u can basicly get out of your contract AND get a new phone?

Where does it say that they can get a new phone? Contract expiring =/= new phone, not if the OP was recently given a HUP.

[Arjun_Rudra]

Where does it say that they can get a new phone? Contract expiring =/= new phone, not if the OP was recently given a HUP.

Well he resigned for 3 years... meaning he got a new phone.

Now they are saying they will bring it to 1 year. After the 1 year he gets another phone for signing ANOTHER 3 year contract.

Seems like a great deall.

[phzi]

This is what I just got offered: 300 Minutes daytime, unlimited incoming, unlimited network, 6pm evenings and weekends, cid, vm, call forwarding, 2500 texts, incoming texts free and 1 Gig of data for $49.93. I have 2 years left on contract, thy want me to extend it to 3.

A great plan; I would definitely take it. That's nearly identical to my plan (which took about 5 retentions calls over several months to build), except I have the 6GB data which isn't available right now.

[icq2000b]

So Rogers has cancelled the 6gb thing, but 'people' say fido still has it.

[WorldIRC]

^Look in IQ, you should see it there as a retention offering.

[shankara]

Hi guys, I have a family plan with 6 lines with a very good retention plan that I have been building over several months.

This is my questions:

- My family plan expires on October of 2012, but some of my credits/discount will expire in June of this year. Will I be able to call to extend my credit to the end of the contract? I am willing to renew my contract for another three years but I want to get new phones but the last HUP was done on October 2009. do you think I can HUP all my lines and also extend the credits/discounts?

Your advice is much appreciated.

Below is the plan that I have:

[phzi]

Hi guys, I have a family plan with 6 lines with a very good retention plan that I have been building over several months.

This is my questions:

- My family plan expires on October of 2012, but some of my credits/discount will expire in June of this year. Will I be able to call to extend my credit to the end of the contract? I am willing to renew my contract for another three years but I want to get new phones but the last HUP was done on October 2009. do you think I can HUP all my lines and also extend the credits/discounts?[...]

Not a bad set of plans; I'm sure you could do better with the last 2 Android phones tho - you should be getting at least $10 data discount, or the my5 CanadaWide for free (I'd keep working on those plans till you get both - use a 3yr contract as a bargaining chip to make those plans "match other competitors offers" and renew all other discounts). Also, you could certainly get Unlimited Incoming or Unlimited Networking Calling + LD added for free (consider, if you can't get them to discount my5 canada wide, if UNL INC / UNC+LD would replace them for your usage).

Getting your credits extended shouldn't be any problem - Reps will almost always extend or renew existing or past credits without issue. Having so many lines also gives you a fair bit of 'threatening to cancel' power - only the worse ret rep is going to let someone with 5 lines walk away because they didn't renew a few pre-existing discounts (they can't get in trouble for doing something that was done before, now can they?).

As a general rule about HUP - you don't even need to discuss this with retentions. You can sign a 3year contract with retentions, and then the next day go into a Rogers Plus store and sign another 3yr contract for a HUP. It's all based on the last HUP date, not existing contract. (I've had multiple reps confirm this in past conversations) If you are going to discuss HUP with a retentions rep, do it absolutely last thing.

Good luck!

[fshamji]

Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9800; en) AppleWebKit/534.1+ (KHTML, like Gecko) Version/6.0.0.337 Mobile Safari/534.1+)

35$ Unlimited Local calling
30$ 6gb Data plan
20$ Iphone Value Pack

10$ monthly credit for the plan
10$ monthly data credit
10$ monthly value pack credit

comes out to 55$ + tax = 62.56 No SAF

Im satisfied

That's an awesome plan! That's exactly what I want.

Right now I have the $35 unlimited local plan + $40 500mb value pack - $10 credit

Total $76 incl grrf and taxes

[shankara]

Not a bad set of plans; I'm sure you could do better with the last 2 Android phones tho - you should be getting at least $10 data discount, or the my5 CanadaWide for free (I'd keep working on those plans till you get both - use a 3yr contract as a bargaining chip to make those plans "match other competitors offers" and renew all other discounts). Also, you could certainly get Unlimited Incoming or Unlimited Networking Calling + LD added for free (consider, if you can't get them to discount my5 canada wide, if UNL INC / UNC+LD would replace them for your usage).

Getting your credits extended shouldn't be any problem - Reps will almost always extend or renew existing or past credits without issue. Having so many lines also gives you a fair bit of 'threatening to cancel' power - only the worse ret rep is going to let someone with 5 lines walk away because they didn't renew a few pre-existing discounts (they can't get in trouble for doing something that was done before, now can they?).

As a general rule about HUP - you don't even need to discuss this with retentions. You can sign a 3year contract with retentions, and then the next day go into a Rogers Plus store and sign another 3yr contract for a HUP. It's all based on the last HUP date, not existing contract. (I've had multiple reps confirm this in past conversations) If you are going to discuss HUP with a retentions rep, do it absolutely last thing.

Good luck!

Thank you very much, I really apreciate your advice, I will call and see what else I can get, as you say I have a good "threatening power" to cancel so many lines.

Thanks Again, I will keep you posted.

[n4d3r]

that is a great plan. Rogers does not offer the 6gb for 30$ like fido does atm, but im sure once the 6gb is available you can upgrade it. My plan with fido is kinda like yours but i get no unl incoming and only 200 minutes. i would keep what they offered you.

[sampimpinthug]

that is a great plan. Rogers does not offer the 6gb for 30$ like fido does atm, but im sure once the 6gb is available you can upgrade it. My plan with fido is kinda like yours but i get no unl incoming and only 200 minutes. i would keep what they offered you.

Your plan is actually pretty good, its way cheaper than mine.