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Thread: webmail.rci.rogers.com setup

  1. #1
    Join Date
    Sep 2010
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    Rogers
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    webmail.rci.rogers.com setup

    Hi all,

    I have just started working at Rogers retail and received an email address. I was having some problems configuring it for my blackberry.

    These are the steps I have tried to set up the account on my blackberry.
    1. Email Setup
    2. Other
    3. Email address/password input, Next
    4. It has problems configuring, so I click on "I will provide the settings"
    5. Email type - Outlook Web Access (Exchange)
    6. Outlook Web Access URL -> https://webmail.rci.rogers.com/exchange
    7. User name: I put in my LAN id, Next

    I get an error -> "Cannot log in. Verify your email address, user name and password. If the error persists, contact rci.rogers.com."

    From my computer, if I go to webmail.rci.rogers.com, I am able to access my account, so username and password are working properly.

    Are there any employees on this forum that can provide assistance?

  2. #2
    Join Date
    Mar 2007
    Location
    Vancouver/Richmond
    Posts
    3,536
    Carrier
    Rogers Wireless
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    0
    Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9800; en-US) AppleWebKit/534.1+ (KHTML, like Gecko) Version/6.0.0.214 Mobile Safari/534.1+)

    For step 6 try:

    https://webmail.rci.rogers.com/exchweb/bin/auth/owalogon.asp?url=https:

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