I have just started working at Rogers retail and received an email address. I was having some problems configuring it for my blackberry.
These are the steps I have tried to set up the account on my blackberry.
1. Email Setup
3. Email address/password input, Next
4. It has problems configuring, so I click on "I will provide the settings"
5. Email type - Outlook Web Access (Exchange)
6. Outlook Web Access URL -> https://webmail.rci.rogers.com/exchange
7. User name: I put in my LAN id, Next
I get an error -> "Cannot log in. Verify your email address, user name and password. If the error persists, contact rci.rogers.com."
From my computer, if I go to webmail.rci.rogers.com, I am able to access my account, so username and password are working properly.
Are there any employees on this forum that can provide assistance?