Special $45 for $25 and $65 for $35 Mobilicity Plans for HowardForums members

**techfox** · 10-29-2010, 10:23 AM

Has Mermart chimed in on the porting post Nov 7th issue?

**Dickster** · 10-29-2010, 10:33 AM

Originally Posted by stas123

$300 ECF is a big hit, but it gets you out of a long contract.

Those of us with only one or two months left are feeling a bit exploited, since it's $100 to buy out only a few days, potentially.

I hope you mean exploited by your incumbent carrier, not Mobilicity, who are offering a sweetheart deal.

**stas123** · 10-29-2010, 10:44 AM

Originally Posted by Dickster

I hope you mean exploited by your incumbent carrier, not Mobilicity, who are offering a sweetheart deal.

This is correct. I'm talking about being exploited by the contract.

The only thing that Mobilicity is guilty of is confusing, ambiguous messaging. If you could get always get a clear, single answer about what you can and can't do with your F&F plan, things would be a lot simpler.

It's also not clear to me whether or not the word of a store rep or a phone rep actually means anything or not. I couldn't even get two stores to agree on the requirements of the F&F deal. One store insisted on me buying a phone, another was ready to do it SIM-only for free, and yet another was also going to do it SIM-only, but charge me for the SIM.

Who's right? If a Mobilicity rep tells me something and I have a record of it, will it be held up? I have the feeling that this is still uncharted territory.

**Dickster** · 10-29-2010, 10:58 AM

Originally Posted by stas123

I have the following crackpot plan, comments are welcome:

Step 1: Put a call into Mobilicity, have a rep tell you that you can replace the number on your F&F plan in December when your other plan is ready to port out. Ask them to make a record of this promise on your file. Record the call.

Step 2: Wait until your other contract contract runs out.

Step 3: Port your number, insisting on keeping the rate plan. When they say it's impossible, ask them to check your file and play back your recording.

What could go wrong?

Your scheme is built on the premise that you accept the November 7th cutoff to port your number to Mobilicity but are trying to find a misinformed representative who will give you incorrect information. You then wish to create a 'gotcha' which binds Mobilicity to the misinformation you may be given. If Mobilicity doesn't cave in to your demand, you'll then rant about how they're no good and no better than Robellus.

Mobi has offered what is perhaps the sweetest deal ever seen in Canadian mobile service and we have the choice to accept it or stick with our incumbent carrier. Make an informed choice based upon the offer on the table. Yes, there may be a cost to accept the offer -- $$ ECF. It's your choice. Take it or leave it. Don't bite the hand that feeds you.

By trying to 'game' the system, companies are discouraged from making future generous offers as the cost of fulfillment becomes too high.

**mapleleafs89** · 10-29-2010, 11:04 AM

Hey I have a few questions for you guys. But this first; I am currently on contract with telus until december 31st. I would like to jump on this deal but I face 2 problems.

1. Im on contract for 2 months
2. New BB Bold 9780 is about to be released; yet I want to wait for AWS version for Mobilicty (I havent heard anything about an AWS one though). And I know if I get the bold 9700, for 400$ and then the 9780 will maybe be released soon for AWS which will make the bold 9700 i just bought drop in price a lot.

I am afraid that if I wait til christmas there will be no $35 unlimited deal re-open for the holiday. So Im considering buying now and have 2 phones for 2 months. If I do that then I face the blackberry dilemma and then I lose my number from telus right? Or is it possible to port that over after the contact expires and keep the $35 unlimited deal.

Also does the $100 credit on phone expire Oct 31 or Nov 7 or 9 when the deal for the F&F expires
Thanks

EDIT: I just thought of possibly doing this

Port my number on the 31st (the last day for 100$ credit right? My plan with telus ends on the 31st of december, that means thats 2 months early right? (not 3) So what would the early cancellation fee for 2 months be? If its $100 then the activation credit would negate that and basically I would be left buying the phone. Or would telus consider that 3 months.

I also have 4 lines on teh telus account and if I ported this number I would only be charged ECF for the one phone right?

**stas123** · 10-29-2010, 11:08 AM

You know what, I have nothing but respect for Mobilicity for running a deal like this for as long as they have, and the fact is that I'm going to sit on this $35 plan as long as I can -- whether they let me port-in or not; it's not a deal-breaker by any stretch. (Although of course I'd rather they let me do it -- it's not like it costs them anything!).

I don't want you to turn my 'I can't trust what the reps tell me' into 'I'm not being grateful for this deal'. To me, these are separate things.

I learned the lesson first with Bell, then again with Fido that if anyone tells you anything on the phone, it still doesn't mean anything unless you call back 10 more times and weigh the odds. For example, if you call ten times and you get 7 'yes' answers and 3 'no' answers, it's probably true. If you get 4 'yes' and 6 'no', it's probably false.

What I really want is a provider that doesn't play these games, and where it's enough to call in ONCE, and to be able to have the faith that what you were told is what you will get. From where I stand, THAT is worth paying for.

**otty** · 10-29-2010, 11:14 AM

@Mapleleafs89:

I would suggest you buy one of the $99 phones (and get the $100 credit) to tide you over until the BB9780 comes out. I know Wind is getting it, not sure if Mobi is but you could unlock the Wind one and use on Mobi..

There are rumours that you cannot port to the F+F plan after Nov.7 not sure if it's true. If it's worth the ECF to keep your number consider that (including the fact that you will be [aying for 2 phones for 2 months otherwise) or take your chances of losing your number or F+F plan.

The $100 credit expires Oct.31 unless they extend it but that's a crapshoot.

**mapleleafs89** · 10-29-2010, 11:21 AM

Originally Posted by adrianf74

Apparently I'm hearing WIND may have some deals in the first week of November... The $100 activation credit dies on the 31st so it might be best to just activate your phone this weekend on a new number, and then see what offers come up - I've been reading rumours/suggestions that WIND may have something to match the F+F deal Mobi has going on right now. If something better comes up, return your phone with minimum usage. If nothing does, get another SIM and port your number by the 7th.

Nothing like hedging bets.

Yeah I really doubt it.. Wind will offer a similar deal maybe but hey! Im going guess that is available for a year max and then the rates return to $80 for the plan ($45 unlimited plan + $35 unlimited data) like all their other gay promos for 1 year.

**stas123** · 10-29-2010, 11:27 AM

Originally Posted by mapleleafs89

Yeah I really doubt it.. Wind will offer a similar deal maybe but hey! Im going guess that is available for a year max and then the rates return to $80 for the plan ($45 unlimited plan + $35 unlimited data) like all their other gay promos for 1 year.

One thing I'd like to point out is that if you're still sitting with an incumbent, every gay promo that Wind or Mobi or even Public runs adds to your leverage with retentions, so you can potentially get a comparable deal on an old network (for a limited time, natch).

**connexx** · 10-29-2010, 11:34 AM

For the last year I was telling my friends not to sign contracts.

They did not listen because they wanted a free new phone.
Now they regret it.

**terry0703** · 10-29-2010, 11:38 AM

Originally Posted by stas123

You know what, I have nothing but respect for Mobilicity for running a deal like this for as long as they have, and the fact is that I'm going to sit on this $35 plan as long as I can -- whether they let me port-in or not; it's not a deal-breaker by any stretch. (Although of course I'd rather they let me do it -- it's not like it costs them anything!).

I don't want you to turn my 'I can't trust what the reps tell me' into 'I'm not being grateful for this deal'. To me, these are separate things.

I learned the lesson first with Bell, then again with Fido that if anyone tells you anything on the phone, it still doesn't mean anything unless you call back 10 more times and weigh the odds. For example, if you call ten times and you get 7 'yes' answers and 3 'no' answers, it's probably true. If you get 4 'yes' and 6 'no', it's probably false.

What I really want is a provider that doesn't play these games, and where it's enough to call in ONCE, and to be able to have the faith that what you were told is what you will get. From where I stand, THAT is worth paying for.

I'm not sure if I'm the person who has all the correct information, don't quote/count on me, but maybe this is better than misinformed reps/staffs from Mobilicity.
I've asked numorous corporate store staffs, dealers, and SCRs.
Don't count on dealers too much when you ask these kinds of "insider (well, officially)" things.

At least I am 99% sure about the following:
1. Do you need to buy a brand new phone? NO. Dealers may say yes.
2. Do you need to buy a brand new SIM card? NO. Dealers and some corp. store staffs may say yes. If a corp. store staff says so, ask him to check with a senior staff or senior sales assistant. I went to one corporate store, the sales rep initially said I should buy a new one. Later another sales rep (looked like he was a senior) said they'd take care of it because I'm already with Mobilicity.
3. Can you port in your number after the promotion is over? NO.
4. Can current Mobilicity subscribers keep their number and take this F&F plan? NO. The only way is to port your number to Rogers/Telus/Bell pre-paid card, then port it back again to Mobilicity after a few days, opening a brand new account.
5. Can I take this F&F plan and still have the recurring credits or family plan credits? NO.
6. Can I have $100 credit if I buy a brand new phone and activate? YES, but the $100 credit promotion ends on October 31st.

Again, don't count on me, these are just the information I believe to be correct, after asking many many different people.

**mapleleafs89** · 10-29-2010, 11:41 AM

Originally Posted by otty

@Mapleleafs89:

I would suggest you buy one of the $99 phones (and get the $100 credit) to tide you over until the BB9780 comes out. I know Wind is getting it, not sure if Mobi is but you could unlock the Wind one and use on Mobi..

There are rumours that you cannot port to the F+F plan after Nov.7 not sure if it's true. If it's worth the ECF to keep your number consider that (including the fact that you will be [aying for 2 phones for 2 months otherwise) or take your chances of losing your number or F+F plan.

The $100 credit expires Oct.31 unless they extend it but that's a crapshoot.

Are you positive that Wind is getting BB9780? Hmm, maybe I will just opt for a nexus one if I can find any, might even be able to find someone who wants to buy it for cost if I change my mind?

**adrianf74** · 10-29-2010, 11:41 AM

Originally Posted by techfox

Has Mermart chimed in on the porting post Nov 7th issue?

Why do people keep asking what Mermart has to say about this when it's being told repeatedly here (and I have confirmed it from one so-so source [store manager] and a customer service manager)?

The plans are LOCKED after the 7th. Call CS and ask... or e-mail. You'll get the same response: no changes [no port-ins or adds] after the 7th.

**adrianf74** · 10-29-2010, 11:44 AM

Originally Posted by stas123

This is correct. I'm talking about being exploited by the contract.

The only thing that Mobilicity is guilty of is confusing, ambiguous messaging. If you could get always get a clear, single answer about what you can and can't do with your F&F plan, things would be a lot simpler.

It's also not clear to me whether or not the word of a store rep or a phone rep actually means anything or not. I couldn't even get two stores to agree on the requirements of the F&F deal. One store insisted on me buying a phone, another was ready to do it SIM-only for free, and yet another was also going to do it SIM-only, but charge me for the SIM.

Who's right? If a Mobilicity rep tells me something and I have a record of it, will it be held up? I have the feeling that this is still uncharted territory.

Read the terms of your F&F promo:

(7) Mobilicity may make changes to the Discount or the program without notice to you.

I was told one thing on Sunday by a CS Rep (and even in an e-mail) to be told the opposite two days later. The bottom line is that they can make changes so your conversation, even if recorded, won't help you.

**adrianf74** · 10-29-2010, 11:45 AM

Originally Posted by terry0703

I'm not sure if I'm the person who has all the correct information, don't quote/count on me, but maybe this is better than misinformed reps/staffs from Mobilicity.
I've asked numorous corporate store staffs, dealers, and SCRs.
Don't count on dealers too much when you ask these kinds of "insider (well, officially)" things.

At least I am 99% sure about the following:
1. Do you need to buy a brand new phone? NO. Dealers may say yes.
2. Do you need to buy a brand new SIM card? NO. Dealers and some corp. store staffs may say yes. If a corp. store staff says so, ask him to check with a senior staff or senior sales assistant. I went to one corporate store, the sales rep initially said I should buy a new one. Later another sales rep (looked like he was a senior) said they'd take care of it because I'm already with Mobilicity.
3. Can you port in your number after the promotion is over? NO.
4. Can current Mobilicity subscribers keep their number and take this F&F plan? NO. The only way is to port your number to Rogers/Telus/Bell pre-paid card, then port it back again to Mobilicity after a few days, opening a brand new account.
5. Can I take this F&F plan and still have the recurring credits or family plan credits? NO.
6. Can I have $100 credit if I buy a brand new phone and activate? YES, but the $100 credit promotion ends on October 31st.

Again, don't count on me, these are just the information I believe to be correct, after asking many many different people.

Terry... all of these facts are valid. I've confirmed the key points - Oct 31st, Nov 7th and SIM cards - myself (and have read them as well). Thanks for the "coles notes" version.