Official Samsung 3G Network Extender SCS-2U01

**jandafields** · 11-01-2010, 09:04 PM

If you go to http://ip_address_of_network_extender, you get a management page... but it needs a user/pass. Anyone know what the user/pass might be?

You can login to your internet router and look at the dhcp table to find the ip address of the network extender.

**Frank S** · 11-01-2010, 09:08 PM

Originally Posted by tivobernd

I just opened a ticket with Verzion as I am still not having 3G working... Didn't sound like they know there is a generic issue so it's probably a good Idea if everyone that has this issue would call it in...

I just did the same thing

And you're right, they didn't seem to know. We'll see what develops. I also recommend anyone having this "stuck on 1x" issue to call in. Direct NE Tech support number is: 877.262.2924.

Personally, I still think it's a "system" issue. But, we'll see.

-Frank

**jandafields** · 11-01-2010, 09:21 PM

My phone, with the Network Extender, has FULL 1X bars and 0-1 EV bars. I called and talked to tech support and they said that they don't care about the bars at all, even if there are none. They said that the NE doesn't use bars (this makes NO sense).

If the lights are blue on the Network Extender, they are adamant that everything is fine. If your internet on the phone works, even if it is very slow, they are adamant that everything is fine.

They refuse to see any problem with having ZERO ev bars. "That's normal", they said, "even with the EVDO model of network extender".

**Frank S** · 11-01-2010, 09:46 PM

Originally Posted by jandafields

My phone, with the Network Extender, has FULL 1X bars and 0-1 EV bars. I called and talked to tech support and they said that they don't care about the bars at all, even if there are none. They said that the NE doesn't use bars (this makes NO sense).

If the lights are blue on the Network Extender, they are adamant that everything is fine. If your internet on the phone works, even if it is very slow, they are adamant that everything is fine.

They refuse to see any problem with having ZERO ev bars. "That's normal", they said, "even with the EVDO model of network extender".

In that case I'm gonna complain about the first week where it was giving me max 3G bars, before it quit.

-Frank

**boogieman77** · 11-02-2010, 12:45 PM

Im on the phone right now and the lady is telling me that my droid x is not 3g compatible. So I asked her about the wife's incredible and she said yea there old phones and wont do 3g. Im asking to speak with a supervisor now.

**jandafields** · 11-02-2010, 12:54 PM

I think these reps are trained to avoid talking about NE problems. LOL!

**Justin5117** · 11-02-2010, 02:48 PM

I'm having the same issue. . .

**tivobernd** · 11-02-2010, 05:26 PM

Just got home - my 3g is working again

**boogieman77** · 11-02-2010, 05:58 PM

Originally Posted by tivobernd

Just got home - my 3g is working again

Yep back up here in southeast corner of Tennessee!!

**mobilecal** · 11-02-2010, 06:46 PM

3G signal working again in Southern California!

**Frank S** · 11-02-2010, 07:22 PM

Yep! Back up with 3G here in Denver today too. I guess they found the problem.

Although, as expected, no one called me back about the trouble ticket. You're never gonna believe it, but I have max bars on 3G again... even though support doesn't think a NE will produce "bars"... hehe.... Just fyi, if you read the FAQ on the NE, online, it does say it will result in more "bars". Guess tech services hasn't read it.

-Frank

**tivobernd** · 11-04-2010, 06:34 PM

The Address 'bug' is still there: It shows I am at 665 Sinclair Avenue in Staten Island, NY - anyone else showing up there instead of their real location (I am not in Staten Island, NY at all)

**Frank S** · 11-04-2010, 06:41 PM

Originally Posted by tivobernd

The Address 'bug' is still there: It shows I am at 665 Sinclair Avenue in Staten Island, NY - anyone else showing up there instead of their real location (I am not in Staten Island, NY at all)

What address bug? How do you check it?

-Frank